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RiskAss  
#1 Posted : 16 October 2017 12:15:49(UTC)
Rank: Forum user
RiskAss

I need to get together about 8 people for First Aid and Fire Marshal Training. Have found a provder that can come to us for quite a good group deal (£500 per training session for up to 12 persons). HR sent out an email to departments asking for one volunteer from each but no one has responded. Now I need to approach people on an individual basis. Any tips on being persuasive?

A Kurdziel  
#2 Posted : 16 October 2017 12:54:35(UTC)
Rank: Super forum user
A Kurdziel

Why don't they want to turn up? It could be an operational reason; everyone is busy now but if you reschedule it might be more popular. It could that some manager is blocking people doing this sort of training; they regard it as taking people away from their proper job

thanks 1 user thanked A Kurdziel for this useful post.
RiskAss on 16/10/2017(UTC)
RiskAss  
#3 Posted : 16 October 2017 13:31:06(UTC)
Rank: Forum user
RiskAss

Originally Posted by: A Kurdziel Go to Quoted Post

Why don't they want to turn up? It could be an operational reason; everyone is busy now but if you reschedule it might be more popular. It could that some manager is blocking people doing this sort of training; they regard it as taking people away from their proper job

No dates have been sheduled yet until I have enough people, so it's not dates putting people off. This is a company with busy people but it is not the only one. Good point about managers though, I'm now thinking to ask HR to send a follow up email stating that it is the managers' responsibility to provide at least one volunteer by a certain date.

Elfin Davy 09  
#4 Posted : 16 October 2017 13:51:39(UTC)
Rank: Super forum user
Elfin Davy 09

Offer them money !  The more you pay 'em, the more volunteers you'll probably get !  :-)

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RiskAss on 17/10/2017(UTC)
LeanneD  
#5 Posted : 16 October 2017 13:54:55(UTC)
Rank: Forum user
LeanneD

bit cheeky i guess but could you not promote the use of the first aid qualification outside of work?  Historically people have jumped at the chance of being trained through work as it will benefit extra curricular activities such as local sports team/guides/brownies etc.

Also dispelling myths about legal action being taken against first aiders.  In this day and age everyone is terrified of being held responsible for helping people.

Making it a requirement of management to provide a volunteer kind of reminds me of the hunger games....wonder how many tributes you get haha

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RiskAss on 17/10/2017(UTC)
N Hancock  
#6 Posted : 16 October 2017 13:59:42(UTC)
Rank: Forum user
N Hancock

We had a similar issue last week and our last resource was to ask a senior manager to 'nominate' volunteers.  He then went around the offices asking for volunteers and the 'yes' rate was far more successful.

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RiskAss on 17/10/2017(UTC)
jcollins17  
#7 Posted : 16 October 2017 15:19:39(UTC)
Rank: Forum user
jcollins17

I’m updating our first aiders/Fire Marshals at the moment. Today I put signs up at all of the printing points and in the kitchens and I have had a good response so far. I also let the new starters in my H&S induction know that they can sign up to be a first aider or fire marshal.

Previously I have asked for volunteers at the end of any other H&S related meetings or training. If you are in a low risk environment then offer the 1 day course - once I am happy with the amount of 3 day course FAs I will be getting as many people on the 1 day course as possible.

Use external current events to get your point across, I am based in London and we had an external company come in and carry out a security talk after the recent attacks (Run, Hide, Tell Etc.) and I got them to push the importance of FAs and FMs and I set up a desk with a signup sheet, this got a lot of names.

As LeanneD stated also mentioned it looks good on your CV (especially for those who are new to employment), so push this.

I would avoid forcing people to do these roles as they might not take is seriously, but I would make sure all managers mention it to their employees and they encourage them to attend.

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RiskAss on 17/10/2017(UTC)
Spacedinvader  
#8 Posted : 16 October 2017 15:45:58(UTC)
Rank: Forum user
Spacedinvader

Incentivise it?  As in, pay them? 

I got "volunteered" for Fire Warden, no reward other than more work / responsibilities.

Offered First Aider as I'm in the office and wouldn't mind the certificate but they "volunteered" someone else!

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RiskAss on 17/10/2017(UTC)
Natasha Hamblin  
#9 Posted : 17 October 2017 10:21:56(UTC)
Rank: New forum user
Natasha Hamblin

Employees should be paid for the time spent on training courses provided by their employer but you could provide further incentives by offering free breakfast/lunch/refreshments for the duration of their course.

thanks 1 user thanked Natasha Hamblin for this useful post.
RiskAss on 17/10/2017(UTC)
RiskAss  
#10 Posted : 17 October 2017 10:31:28(UTC)
Rank: Forum user
RiskAss

Originally Posted by: Elfin Davy 09 Go to Quoted Post

Offer them money !  The more you pay 'em, the more volunteers you'll probably get !  :-)

Ha. If only I could without hearing from the finance director.

Originally Posted by: LeanneD Go to Quoted Post

bit cheeky i guess but could you not promote the use of the first aid qualification outside of work?  Historically people have jumped at the chance of being trained through work as it will benefit extra curricular activities such as local sports team/guides/brownies etc.

Also dispelling myths about legal action being taken against first aiders.  In this day and age everyone is terrified of being held responsible for helping people.

Making it a requirement of management to provide a volunteer kind of reminds me of the hunger games....wonder how many tributes you get haha

Yes have already promoted what being a volunteer can do for them - i.e. life skills, team work and enhancing CV. Plus the certificates gained (along with teh £50 note attached to the back of it haha). Had not thought about dispelling myths, but will do - thanks. Failing that it is the Hunger Games I'm afraid.

Originally Posted by: N Hancock Go to Quoted Post

We had a similar issue last week and our last resource was to ask a senior manager to 'nominate' volunteers.  He then went around the offices asking for volunteers and the 'yes' rate was far more successful.

Great idea. Problem is the boss is quite ill at the moment and can't come in let alone walk around. But he has deputised his daughter to look after things while he's away so maybe she'll do it.

Originally Posted by: jcollins17 Go to Quoted Post

I’m updating our first aiders/Fire Marshals at the moment. Today I put signs up at all of the printing points and in the kitchens and I have had a good response so far. I also let the new starters in my H&S induction know that they can sign up to be a first aider or fire marshal.

Previously I have asked for volunteers at the end of any other H&S related meetings or training. If you are in a low risk environment then offer the 1 day course - once I am happy with the amount of 3 day course FAs I will be getting as many people on the 1 day course as possible.

Use external current events to get your point across, I am based in London and we had an external company come in and carry out a security talk after the recent attacks (Run, Hide, Tell Etc.) and I got them to push the importance of FAs and FMs and I set up a desk with a signup sheet, this got a lot of names.

As LeanneD stated also mentioned it looks good on your CV (especially for those who are new to employment), so push this.

I would avoid forcing people to do these roles as they might not take is seriously, but I would make sure all managers mention it to their employees and they encourage them to attend.

I will be lucky if I can get enough people for a one-day course but I think it is a good point about not forcing people.

Originally Posted by: Spacedinvader Go to Quoted Post

Incentivise it?  As in, pay them? 

I got "volunteered" for Fire Warden, no reward other than more work / responsibilities.

Offered First Aider as I'm in the office and wouldn't mind the certificate but they "volunteered" someone else!

I'm sure added responsibility is a major deterrent to volunteering. As is giving the kiss of life for the squeamish (even with the new mouthguard thing).

RiskAss  
#11 Posted : 17 October 2017 10:35:28(UTC)
Rank: Forum user
RiskAss

Originally Posted by: Natasha Hamblin Go to Quoted Post

Employees should be paid for the time spent on training courses provided by their employer but you could provide further incentives by offering free breakfast/lunch/refreshments for the duration of their course.

They will be paid for their time of course but that's a useful tip about refreshments. Musn't forget the tea and biscuits!

Invictus  
#12 Posted : 17 October 2017 12:13:53(UTC)
Rank: Super forum user
Invictus

Don't just ask the managers to volunteer staff get them to also volunteer and lead by example, yes of course they are to busy but so is everyone else.

We have at least one manager per area trained in either or both and we also have supervisors and employees it works well having a good cross section of employees and plus the ower can often influence the managers to become pert of the system.

thanks 1 user thanked Invictus for this useful post.
RiskAss on 17/10/2017(UTC)
RiskAss  
#13 Posted : 17 October 2017 12:59:26(UTC)
Rank: Forum user
RiskAss

Originally Posted by: Invictus Go to Quoted Post

Don't just ask the managers to volunteer staff get them to also volunteer and lead by example, yes of course they are to busy but so is everyone else.

We have at least one manager per area trained in either or both and we also have supervisors and employees it works well having a good cross section of employees and plus the ower can often influence the managers to become pert of the system.

Thank you, I was actually thinking along these lines myself when reassessing the situation today. After a brief discussion with HR it seems unlikely senior managers will become involved but hopefully the lead by example thing should encourage middle managers. 

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