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Refusal to complete an annual occupational health form
Rank: Forum user
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I am trying to resolve an issue surrounding occupational health surveillance. As an industry we are all trying to raise companies awareness on occupational health effects from work and control measures. With this in mind we are trying to get our clients on board and as a start completing annual occupational health questionnaires provided by an external health practioner. In some circumstances we are being met by employees refusing to complete the questionnaire. Now I understand about how it should be explained about the benefits and how the information will be handled etc to put the employee at ease, but what I would like to know is; legally where does an employer stand if say the COSHH regs state that occupational health surveillance should be completed yet the employee refuses?
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Rank: New forum user
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I would have thought this would fall under section 7 Duties of Employees of the H&S at work act, "to co-operate with the employer and others to enable them to fulfil their legal obligations".
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 1 user thanked rooster59uk for this useful post.
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Rank: Super forum user
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Depends what the actual "issue" is. Are they actually refusing occupational health surveillance, or do they simply object to filling in a form (..with all of it's attaching data protection / medical confidentiallity implications) ?
If it's the former, then yes, Section 7 may well apply. However, it's not quite that straightforward if it's the latter, and you may have to ditch the form, and instead opt for proper occ health examinations (which are confidential and deemed more professional).
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Rank: Super forum user
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I had a problem like this with an employee who had needle phobia and who refused an annual blood lead test. I called the HSE in to talk to him and they decided that they would only take action against him if the blood lead test results for the other employees showed that there might be a problem. Apparently unless there is evidence that the testing is likely to show something that the employeeand employer need to be worried they are unlikely to take action against an individual. It is vital to understand why the employee objects and to be absolutely clear as to why the health surveillance is necessary. In some circumstances blanket questionnaires are not appropriate and face to face counselling with an appropriate practicitioner is a better option.
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Rank: Forum user
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There is a difference between what I agree with my consent to be disclosed - medical confidentiality, and what information can be exchanged due to H&S legislation. Any information obtained "medically" I can stop going any further - it's between me and the medical practioner. Third parties wanting access, to see it, complete another survey, have no right unless I the patient, give it in writing - that extends to my employer also who probably set up the surveillance in the first place.
The surveillance is monitoring the impact on my health due to the work that I do, and my capability to do my work. That's it, and that is the interchange that occurs between the occ health provider and my employer.
There can be a real problem obtaining information/data that has been gained via the medical/surveillance route and you will find that as well as employees the medical practioners will also fiercely defend it - they can lose their job over this sort of thing.
So, sorry probably not helped much in this case, but I hear that you (contracted party) are asking your clients who use another 3rd party practioner for data - I would not give you any information. Your best chance is to ask the medical practioner to prepare the report for you - but they will be limited in what they can do.
If your question is purely about individual participation with a medical/surveilance provider, then the answer is as per CoSHH and HASAWA as already noted.
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Rank: Forum user
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Perhaps another way of looking at it is;
-Employer -you have not completed the health screening form
- Me - no
- Employer - why not
- Me - none of your business
- Employer - we need to know based on how you complete the form whether you fall in to a risk category that may need to be screened to check on your health during the time you work here because of the job you do
- Me - I'll tell the Doctor when you make an appointment for me, but not you, and I'm not filling any of your forms in coz I don't know where they go or who can read them
End.
Employer makes note of this interaction and arranges appointment. If employee fails to attend, then you go back to CoSHH and HASAWA because you can demonstrate not cooperating
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Rank: Super forum user
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Originally Posted by: Stevie  I am trying to resolve an issue surrounding occupational health surveillance. As an industry we are all trying to raise companies awareness on occupational health effects from work and control measures. With this in mind we are trying to get our clients on board and as a start completing annual occupational health questionnaires provided by an external health practioner. In some circumstances we are being met by employees refusing to complete the questionnaire. Now I understand about how it should be explained about the benefits and how the information will be handled etc to put the employee at ease, but what I would like to know is; legally where does an employer stand if say the COSHH regs state that occupational health surveillance should be completed yet the employee refuses?
You cannot force him/her to divulge any confidential medical information to you, or your company.
You can require that person to present themself for health surveillance procedures, during work hours, at the employers cost, and inform the doctor/health professional with required information as to medical condition etc.
You cannot obtain information about a person from that persons doctor without the persons consent. Which they don't have to give. Medical confidentaility act 1988.
I note that employers think they are entitled to read and let others read a medical report because they have paid for it. They don't. You should acquaint yourself with the requirements of the data protection act and its requirements for secure storage of highly confidential information, and who is allowed access to that.
My personal observation is that you should avail yourself of the services of an occupational health PROFESSIONAL....you seem to be an amateur.
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 1 user thanked johnmurray for this useful post.
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Rank: Super forum user
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Our Clients?
in other words a third party who is not the employer, likely paid as a "competent, compliant, professional" outsource and with a limited grasp of the full regulatory landscape.
Roll on April 2018 - GDPR will offer me even greater legal protection from concept firms who do not fully comprehend the markets they seek to profit from.
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 2 users thanked Roundtuit for this useful post.
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score on 24/01/2018(UTC), score on 24/01/2018(UTC)
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Rank: Super forum user
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Our Clients?
in other words a third party who is not the employer, likely paid as a "competent, compliant, professional" outsource and with a limited grasp of the full regulatory landscape.
Roll on April 2018 - GDPR will offer me even greater legal protection from concept firms who do not fully comprehend the markets they seek to profit from.
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 2 users thanked Roundtuit for this useful post.
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score on 24/01/2018(UTC), score on 24/01/2018(UTC)
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Rank: Super forum user
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As people have said you must be clear as to what you are asking of the employee. There are two different things which seem to be getting confused. One is general health questionnaire. They aim of this is to initially to benchmark employees general health and to monitor it over time to see if they are getting worse and to establish if work as whole is making them less healthy. It is really a wellbeing sort of thing. The information gathered in this process is usually treated as medical in confidence. The reports published by the OH adviser will be anonymised and show trends for the work force as a whole not of individuals On the other hand if an employee is doing a particular role that exposed to a health risk eg working with lead, or ionising radiation than that has to be monitored. Overall the following things characterise health surveillance: - there is an identifiable disease/adverse health effect and evidence of a link with workplace exposure
- it is likely the disease/health effect may occur in the workplace involved
- there are valid(proven) techniques for detecting early signs of the disease/health effect
- these techniques do not pose an unacceptable risk to employees
Two different things and you need to be sure which you are doing and then you need to explain the difference to your employees.
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 1 user thanked A Kurdziel for this useful post.
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Refusal to complete an annual occupational health form
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