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Kate  
#1 Posted : 31 August 2018 09:20:09(UTC)
Rank: Super forum user
Kate

I have read that ISO 45001 does not cover product safety.

But aren't the customers of a business that produces or distributes products "interested parties" who have a "need" for product safety?  Doesn't this mean that product safety is implicitly covered? 

And does it make a difference if the customers are the general public who are not at work or are industrial users whose safety at work is affected by the product safety?

Bigmac  
#2 Posted : 31 August 2018 10:33:42(UTC)
Rank: Forum user
ArturK

I think product safety is covered in ISO 9001:2015 as customer requirements for product (product specification which can include safety features / properties, etc.).

Also Good Manufacturing Practice touch product safety too.

thanks 2 users thanked ArturK for this useful post.
Kate on 31/08/2018(UTC), webstar on 31/08/2018(UTC)
Roundtuit  
#3 Posted : 31 August 2018 12:20:22(UTC)
Rank: Super forum user
Roundtuit

Product Safety is enacted in legislation rather than a clause within a mangagement system as it can and does vary dependent upon the "product".

By default in the UK everything would fall under The General Product Safety Regulations 2005, The Consumer Protection Act 1987 and The Consumer Rights Act 2015 except where other specific regulation exists e.g. REACH/CLP, Cosmetic Products, Toys Directive etc.

At the start of this year the government even introduced the "Office for Product Safety & Standards"

https://www.gov.uk/government/organisations/office-for-product-safety-and-standards

Be interesting to see what comes from this - so far PAS 7100:2018 Consumer product safety recalls and other corrective actions.

A lot of the time unless it is a bespoke item very few customers get to define a products characteristics and specification - satisfying "customer requirements" under ISO 9001 is more the case we have something the customer wants, available for an agreed price and delivery (or collection) complainec to standards ends up being assumed as several posts on these forums regarding CE marking of non-EU equipment will attest

thanks 2 users thanked Roundtuit for this useful post.
Kate on 31/08/2018(UTC), Kate on 31/08/2018(UTC)
Roundtuit  
#4 Posted : 31 August 2018 12:20:22(UTC)
Rank: Super forum user
Roundtuit

Product Safety is enacted in legislation rather than a clause within a mangagement system as it can and does vary dependent upon the "product".

By default in the UK everything would fall under The General Product Safety Regulations 2005, The Consumer Protection Act 1987 and The Consumer Rights Act 2015 except where other specific regulation exists e.g. REACH/CLP, Cosmetic Products, Toys Directive etc.

At the start of this year the government even introduced the "Office for Product Safety & Standards"

https://www.gov.uk/government/organisations/office-for-product-safety-and-standards

Be interesting to see what comes from this - so far PAS 7100:2018 Consumer product safety recalls and other corrective actions.

A lot of the time unless it is a bespoke item very few customers get to define a products characteristics and specification - satisfying "customer requirements" under ISO 9001 is more the case we have something the customer wants, available for an agreed price and delivery (or collection) complainec to standards ends up being assumed as several posts on these forums regarding CE marking of non-EU equipment will attest

thanks 2 users thanked Roundtuit for this useful post.
Kate on 31/08/2018(UTC), Kate on 31/08/2018(UTC)
Kate  
#5 Posted : 01 September 2018 07:26:29(UTC)
Rank: Super forum user
Kate

Following ArturK's suggestion, I have done some further reading on ISO 9001 from which I have concluded that he is correct, in that product safety is indeed covered in ISO 9001 (in that regulatory requirements for products must be taken into account) and that which is covered in ISO 9001 is not meant to be duplicated in ISO 45001.

Once again, this forum has turned out to be enormously helpful!

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