Hi All, how do others manage their incident recording should there be once incident but multiple people affected? e.g. do you get your staff to record the incident once on your reporting system, or multiple times. 

Example would be, minibus RTA, 5 people injured. Does it get recorded 5 times or once as its the same incident but capturing all 5 injured person details? 

any advice here would be appreciated. 

Recorded for what purpose? Is the minibus transporting employees or others?

Based on your other post this is an RTA (so not RIDDOR) where passengers rather than employees have been injured meaning the record would be for the incident and not the injured.

If one of the five is the driver, and an employee, the report would go against their file.

Personally irregradless of how many are injured I would be recording one customer outburst and, as you intimate, adding the report to each involved staff member.

Of course the more persons injured and the nature of their respective injuries can really impact the time and attendance statistics.

My expectation would be:

- There may be multiple reports from individuals into the reporting system, which might include accident reports, near miss reports and first aid reports initiated by various parties.

- These should feed in to one consolidated incident record and investigation, so that everything can be considered together. Here are some reasons for doing this:. 

1.Some information will not be linked to any of the specific injuries but is relevant to all, for example, the witness not on the bus who tells you "I saw the bus driving along just before this and ..."

2.Any information missing from one source may be filled in with information from another, for example, one injured person may tell you ".. and then I blacked out" whereas another may tell you ".. and I saw that person bang their head".

3. Any conflicting witness reports can be directly compared and the conflicts acknowledged and perhaps resolved.

I've come across an incident involving a bus with multiple people hurt (more than two) and in that case it would just be madness to consider them all separately.  We ended up consolidating the various reports of this into one incident record as part of one investigation.

However:

- If you report a metric based on injuries or lost time injuries (in distinction to accidents or incidents), and there have been several of these, you will need to count each individual who has been injured

- If there are any RIDDOR reports of injuries to make, these will be per individual