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After being involved in such a good project over the last couple of years and really feeling 'warm' inside it was back to earh with a bump this week...... I responded to a clients request to go and see him urgently.
Basically, he had over the past year, issued new 'state of the art' mobile phones with hands free kits in the company vehicles. These phones have the additional technology for the business to keep a watchful 'eye' on the drivers. So yesterday he decided to carry out a check and in doing so found that four of his drivers had been communicating on 'facebook' whilst driving........... one for over eighty miles.......... I despair
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Rank: Forum user
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Victor, I share your despair!
I'm sure Facebook is very useful for folk to keep in touch with friends and relatives, but too many take it to extremes.
Please advise your client that should any of these drivers be involved in a serious road accident, the police will check phone usage - and if they do find evidence of an active call (including the likes of facebook) prosecutions WILL follow. If an employer permits such use, they too could be prosecuted.
Just tell them to stop it!
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Rank: Forum user
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Several years ago one of the FLT's crashed into the MD's car. Upon investigation it was found that the driver was doing donuts, on ice whilst wearing one of the 3D helmet games - you know the sort fighter pilots wear?
Absolutely ridiculous what some people get up to.
'sent from my laptop, using a keyboard, in the outside lane of the M62'
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Rank: Super forum user
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Victor
Your client has evidence for gross misconduct. Sack them & the problem is permently over so long as everyone else in the company knows whats happened
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Rank: Super forum user
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quote=Victor Meldrew] that four of his drivers had been communicating on 'facebook' whilst driving........... one for over eighty miles.......... I despair This might be more complex tho? My phone can automatically update my location to facebook without my input at all! I am sure I could make it autoreply to FB chat to say I was busy as well. As long as he didn't burn his bacon whilst updating tho! it really does defy belief! I would sack him via Facebook to add balance back to the force!
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I would advise that you look into this more.
My phone is logged into twitter and facebook all the time, most smart phones do this. This allows news feeds from the sites to appear on your phones home screen.
If you use the application on facebook that automatically updates your profile with your location via gps then communication will be shown between the phone and site on a constant basis.
Whether you should be allowed to use twitter, facebook et al on a work phone is another matter, but as to whether they were actually interacting with facebook whilst driving is not as easy to discover.
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teh_boy is right - most 'smartphones' have a setting whereby it automatically updates location by checking GPS location from the phone - which can also be set to update facebook.
The only way you would be able to check for sure would be to access their FB history (although I do stand to be corrected here). Not sure whether that is possible - you'd need to check with the network provider.
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Rank: Super forum user
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Sadly, it seems that the sending of text and similar messages by drivers while on the move is becoming more common, so I am not at all surprised to read about the circumstances described by Victor. Users of this forum will know from the press and TV that there have been a number of highly publicised cases where drivers have been jailed after causing deaths through texting while on the move.
I have seen drivers myself using their mobiles for text messages, etc. If you come up behind one on a motorway or dual carriageway for instance, they tend to give themselves away by driving a bit slower than usual and/or not keeping to a straight line. Such behaviour is is absolutely bonkers and akin to driving with a blindfold on but having intermittent peeps at what is happening on the road. It could be decribed as moronic, but I suppose using this description could be classed as unfair and derogatory to morons!
Also, I would bet that most text and similar messages are ephemeral and unnecessary. For example, a friend of mine works in a large office block. Whenever the fire alarm goes off and people start evacuating down the main stairway, various employees slow down the evacuation because they are busy either phoning or texting others no doubt to say that the alarm has gone off and they are leaving the building. Why? Who really needs to know? It's all part of the wider selfish "me, me, me" culture which seems to be permeating Britain. Other examples of this include increasing numbers of drivers who don't bother using their indicators to let other road users (drivers and pedestrians) know of their proposed manoeuvres. There are many more examples to give, but I'd better stop and get a bit of lunch.
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Rank: Super forum user
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Graham Bullough wrote:Sadly, it seems that the sending of text and similar messages by drivers while on the move is becoming more common, . I don't disagree, however my point in this instance is that my phone can automatically reply to texts to say I'm busy! Giving the impression I broke rules when I didn't! My phone can also be made to send texts remotely via a PC so I don't even need to be there! It's a mad world out there! Is it time to by a tablet PC yet?
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Rank: Super forum user
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Wow Graham... are you related to Victor (the real 1) :0)
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Rank: Super forum user
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To answer MB1's question my missus occasionally tells me (a fiftysomething) that even though I didn't watch many episodes of "One foot in the grave" I can readily "out-victor" Victor Meldrew the real one i.e. the TV fictional character at times. (not to be confused of course with the Victor Meldrew who posted this topic - it might be his real name or a pseudonym, even though the photo he uses looks suspiciously familiar to one of the TV character!)
Apparently I express cheers at most of the topics raised on TV's "Grumpy Old Men" programmes. Most of the topics the "old" (well, more like middle aged than old) men grump are valid I reckon. A classic one in my experience is trying to remember numerous passwords and pin numbers, sometimes even the one I need to log myself onto the IOSH website.
Anyhow, I'd better not say that I had a nice lunch otherwise I could be accused of emulating users of "Facebook", "Twitter" (surely an apt name for itself and its users) and similar sites. Frivolous Friday Felicitations to all ! .
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Thanks for all your postings everyone - disciplinary action was taken today against all four. They all admitted to actually communicating on facebook whilst driving, in other words tapping in messages. They've all kept their jobs, just, but have all lost their annual 'good boy' bonus.
The company does not have a policy on the use of mobile phones whilst driving, (it does now) and this is why the business/HR decided not to dismiss them, although you and I know they still could have.
Anyway, as a result the policy has/is being delivered both in written and verbal form from all managers to their teams with a company brief being communicated first thong Monday morning al all employees.
Personally, the four are about as popular as a pork pie in a synagogue with their colleagues, so hopefully the message has now been firmly 'driven' home.
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Rank: Forum user
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Brilliant - and maybe the motorways are just a bit safer too.
Good job, Victor!
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Rank: Super forum user
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Thanks to Victor for airing this matter on this forum, and thank goodness his client now has a suitable policy which has been made clear to all of its employees. However, it remains very worrying that four of its employees previously seemed to think it was okay to send and receive Facebook messages while driving. Furthermore, it is likely that there are many other people who are still doing the same while driving on business for organisations which either have no policies or have not made them clear regarding such messages and similar distractions while driving.
Therefore, surely all who read this message should, if necessary, emulate Victor by ensuring that their employers and/or clients have 1) robust relevant policies, 2) have clearly communicated them to all employees - including senior people and line managers, and 3) use available methods to monitor compliance with the policies. In this way, users of this forum can collectively play a small but positive part in helping to make UK motorways and other roads safer.
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Rank: Super forum user
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Seriously now does anybody allow people to use communication devices [hands-free or otherwise!] whilst they are driving or using other high risk bits of kit on behalf of the company as even the most basic risk assessment will say that such activities are a 'no-no' [as well as being stupid]?
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Rank: Super forum user
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Bob Y - Users of this forum will fully agree with you that sending and receiving text and Facebook messages, etc while driving is downright stupid. However, as mentioned earlier, 4 employees of Victor's client evidently thought such actions were okay and thus gave little or no thought to the strong likelihood that such actions would endanger themselves and others on the roads, never mind being illegal. Lots of actions in life are downright stupid and/or illegal but people still do them. Therefore, it is surely appropriate for employers to do what they can to stop/dissuade their people from using communication devices while driving.
Victor - It is understandable that the 4 employees involved weren't chuffed at losing their annual bonuses because their stupid behaviour was detected. However, why would they be unpopular with their colleagues? Were the annual bonuses cancelled for everybody and not just the errant 4?
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The government wants to "reintroduce common sense" into H&S, although common sense has no basis in law-also, one has to ask-where is the common sense in what these guys were doing? Gawd help us all if they are typical of the people driving/working today
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Graham - no they haven't ALL lost their bonuses, it's just the bad 'press' ALL drivers are getting currently. Non-drivers cannot believe they did something so stupid. So the general feeling from other parts of the business is how many other drivers were doing it and haven't been caught/checked....? Hence the unpopularity. Appears guilty until proven otherwise at the moment....
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Rank: Super forum user
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I know one UK company (emplying 4000 ish) that have in their "Driving Policy" a clause that says that anyone driving on company business will turn off all mobile phones & communication devices whenever the vehicle engine is running. The policy also states that anyone in breach will be dismissed. Rather harsh maybe but there is no grey.
Take Care
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Just a small issue, I assume that the employees were made aware that there communication via the mobile phone was subject to monitoring in this way.
Victor I would be interested to know what 'additional technology' was in use to monitor them... just thinking about our sales force on the road and their phone usage.
Richard
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Victor - thanks for explaining how your client's other drivers feel. If you or anyone else wants an alternative expression to the "popular as a pork pie..." analogy, there's always "as popular as a fart in a space suit" from comedian Billy Connolly.
Seriously, if the 4 errant drivers still feel sorry for themselves and bemoan their lack of annual bonus this year, they should reflect on just how lucky they were not to have killed or maimed themselves and/or other innocent road users by their actions - and the fact that they still have their jobs. The same goes for any of your client's other drivers if they were similarily stupid while driving but for some reason were not detected. If such reflection proves ineffective, they should be advised to think of and make a list of the various adverse consequences arising from even one death or serious injury which they could have caused. This might change their attitude. Such an exercise should pose little problem for people like traffic police officers and those of us who have ever investigated serious or fatal work-related accidents.
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Rank: Guest
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Richard - yes the employees were made aware that there communications via the mobile phones was subject to monitoring. They assumed, incorrectly of course, that the 'boss' would be too busy to do the monitoring. As regards what 'additional technology' was in use to monitor them... afraid I haven't got a clue, haven't even asked to be honest, but I'm doing some BBS work for them so I'll see if I can find out...... unless somebody else out there knows of course?
Graham - now that the dust has settled I have been told that 'they' are all actually beginning to realise how stupid they all were. One of them I know is extremely sorry indeed and is very repentant......I'm going to try and utilise him in the BBS sessions they want me involved in now, to assist in getting the message across. First indications are positive and he hasn't dismissed the idea. Perhaps he is looking to get back on good terms, so...... you know the drill "Bless me Father for I have sinned".
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Well, I thought I'd heard everything, but the bit about people phoning and texting whilst evacuating when the fire alarm went off really made my day. What is wrong with these people? As for the activities in cars described, it is a sad fact that many people will do such things in cars because they can, with no thought as to the stupidity of it. I do most of my travelling by motorbike, and I can't do these things, all I can do is ride the bike, and it makes me a better road user in my opinion, certainly more focused. There are far too may actual and potential distractions in cars these days, and as long as they are there, people will be tempted to use them.
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Rank: Super forum user
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JAllen - To answer the question you pose, I guess that the mentality involved is the very selfish "me, me, me" type which I described in an earlier response. It also results in people walking about and being so absorbed in using their mobiles (whether for audio or text messages) that they are oblivious as to what is happening around them. By now most of us have probably seen some of these people walking off pavements into roadways and perhaps only bothering to glance for oncoming vehicles once on the roadway. Over the past year or so I've made several emergency stops while driving around town and, thankfully, managed to avoid hitting such people. One of them even seemed quite miffed that I'd interrupted her phone call.
How did we all manage to survive and thrive in the days before mobiles and the internet, etc?!! Probably quite well and better in some respects. Like fire and other aspects of life, mobiles and the internet are metaphorical double edged swords - very useful tools indeed for some purposes, but they can be a menace if used inappropriately and/or are allowed to dominate how people spend their lives. As eminent neuroscientist Susan Greenfield and others have observed, excessive use of electronic methods of communications by people has a detrimental effect on their ability to communicate and interact effectively with real people in the real physical world. I'm no psychologist, but have probably gained some insight into practical aspects of the subject through over 30 years experience in occupational safety & health.
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