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Allen29883  
#1 Posted : 25 August 2011 13:14:00(UTC)
Rank: Forum user
Allen29883

Reading an article on the use of current technology in the workplace, blackberrys, laptops, iphones etc, meaning staff are always contactable and able to action stuff even when not actually at work. The article talks about productivity, but I'm thinking from a stress angle.

In the current climate how can we balance the split between work life & personal life. The two are so intertwined with current technology. Does this contribute to stress at work? What are peoples thoughts?

http://www.iosh.co.uk/ne...?i=N0299141312957133980A

http://www.bluechip.co.u...-according-recent-report
MaxPayne  
#2 Posted : 25 August 2011 14:12:40(UTC)
Rank: Super forum user
MaxPayne

People stress me, not technology.
Ron Hunter  
#3 Posted : 25 August 2011 23:36:10(UTC)
Rank: Super forum user
Ron Hunter

Each and every one of these gadgets comes with a completely free "OFF" function. Stress = 0

Mobiles ring or alert. You are not obliged to answer.
e-mail alerts pop-up. You are not obliged to stop what you were doing to read that message (in fact you can probably disable the pop-up function). If it was urgent, they would have 'phoned.

You are in control, not the technology.

People who willingly deal with e-mail via a Blackberry or similar......are only as stressed as they choose to be.
Ron Hunter  
#4 Posted : 25 August 2011 23:42:43(UTC)
Rank: Super forum user
Ron Hunter

And people who sit and play with these things at meetings, or interrupt a face-to-face conversation to take a call or whatever, are just plain rude and ill-mannered.
paul mc  
#5 Posted : 25 August 2011 23:50:57(UTC)
Rank: Forum user
paul mc

totally agrees with Ron
Safety Smurf  
#6 Posted : 26 August 2011 09:19:43(UTC)
Rank: Super forum user
Safety Smurf

Bang on Ron!
kenty  
#7 Posted : 26 August 2011 09:25:45(UTC)
Rank: Forum user
kenty

Totally agree that it is just plain ignorance.

What happened to the good ol' days of switching phones off for meetings?
Clairel  
#8 Posted : 26 August 2011 09:30:35(UTC)
Rank: Super forum user
Clairel

Well aren't they idealistic replies!!!!

Whilst I agree that taking messages and calls in meetings etc is just plain rude, those that work remotely are bound by their technology.

I (usually) work from home. Contracted to do whatever hours are necessary to do the job (sometimes more than 35 hours, sometimes less). A client calls and I have to answer. It's called client care. If I don't respond as soon as practicable we could lose the client in the long run. If they've just had an accident if I don't respond it puts them in a more stressful positon. Same with emails. That can mean out of hours.

Even more so is my husband who works in computer software, working from home. He is the only techie in the world for the company, with some very large clients. That means picking up calls at all hours as clients are based around the world on different time zones. If there system isn't working he can't ignore their calls as it could be costing them large amounts of money. Even on holiday he has to take calls if it's important. And he's salaried so no bonuses for doing so.

We don't let this stress us, although it quite easily could, as we have set boundries to it. But we are both bound by technology to some extent. We manage it but I can see how others aren't able to do so. It should be considered to be a 'stressor' in my opinion.
SteveL  
#9 Posted : 26 August 2011 09:31:37(UTC)
Rank: Super forum user
SteveL


Totally agree with you Ron. All the devices come with a off switch. As you say those who answer while talking or in a meeting need to go back to basic manners and respect, problem with that though is most of them are under a certain age and know no better or have manners.
The loss of energy in the future seems to have a brighter side now, no more gadgets.
Leslie3048  
#10 Posted : 26 August 2011 09:38:24(UTC)
Rank: Forum user
Leslie3048

When information technology became popular, it was widely anticipated that its development would reduce stress for managers. However, workers today believe that their work life is more stressful because of noise from office equipment (telephones, printers, fax machines, photocopiers, etc). Technology has also ensured that messages can be conveyed to vacationing employees through email, and the office can be taken to even the remotest of places through laptops/Blackberries etc.
It is very difficult to "switch off" even when you are on vacation. It could be that your manager expects it because he does it as well.

Not sure what the answer is but it certainly is not just switch it off, sadly. This I believe is a culture thing and needs addressing by the organisation you work for.

Hope this makes sense!

Les
Safety Smurf  
#11 Posted : 26 August 2011 09:42:44(UTC)
Rank: Super forum user
Safety Smurf

You could, of course, leave the technology at home when you go on holiday.

But then you'd have nothing to play Angry Birds on whilst waiting in the terminal. ;-)


(other gaming apps are available)
tomorton  
#12 Posted : 26 August 2011 09:48:31(UTC)
Rank: Forum user
tomorton

Blaming these devices or the people behind the calls for consequent stress is camouflaging poor time management. The implication of this is that the colleagues suffering stress from this issue probably suffer stress from others too, and all arise from time management failures. Dealing with this would be treating a symtpom. I'm not trying to blame the victim, they're not victims.
Clairel  
#13 Posted : 26 August 2011 10:01:41(UTC)
Rank: Super forum user
Clairel

Safety Smurf wrote:
You could, of course, leave the technology at home when you go on holiday.

But then you'd have nothing to play Angry Birds on whilst waiting in the terminal. ;-)


(other gaming apps are available)


I do leave any work mobile at home. My husband can't. He wants to keep his job.

Like I said you all live in idealistic worlds.
Clairel  
#14 Posted : 26 August 2011 10:02:46(UTC)
Rank: Super forum user
Clairel

tomorton wrote:
Blaming these devices or the people behind the calls for consequent stress is camouflaging poor time management. The implication of this is that the colleagues suffering stress from this issue probably suffer stress from others too, and all arise from time management failures. Dealing with this would be treating a symtpom. I'm not trying to blame the victim, they're not victims.


Jeez, I hope you're not someones boss.
A Kurdziel  
#15 Posted : 26 August 2011 10:03:35(UTC)
Rank: Super forum user
A Kurdziel

I agree with Ron upto a point but the main ‘OFF’ switch should be on the job itself, when you go home or on holiday you are off the job. The idea that you need to be contactable 24/7 is in most cases people wishing themselves to be indispensible. Clarel, you work as an adviser, surely you tell your clients that it is their responsibility to set up their H&S systems which should include systems for dealing with accidents, otherwise you just end up running around and doing everything for them. No I think that is mostly people deluding themselves into thinking that they are just so indispensible and that the world will stop if they are not contactable. If that is the case then there is something wrong and you are doomed to failure.
Ron Hunter  
#16 Posted : 26 August 2011 10:13:55(UTC)
Rank: Super forum user
Ron Hunter

Clairel, the articles referred to in the initial post are about misuse and abuse of gadgetry, and my response on the "stress" side of things was in the context of those particular individuals who find it necessary to promote their perceived self-importance by attempting to 'multi-task' with technology.
What you described was your job, and one that many, if not most of us in this profession do. I certainly wasn't knocking that. I'm sure you wouldn't sit at a presentation working on e-mails on your Blackberry though, and I'm sure you've got a very friendly message on your answering machine and voicemail.

Technology should support is in doing the job and providing a service, it shouldn't dictate or take over. That's not idealistic is it?
Clairel  
#17 Posted : 26 August 2011 10:39:21(UTC)
Rank: Super forum user
Clairel

Ron - The articles were about productivity but the question was about stress due to techonolgy blurring personal and work life.

I'm sorry but I have re-read your response and it was not in the context of individual self importance. You said people should not answer their phones or turn them off. I was saying that turning off the phone is not idealistic (removing the issue of answering phones in meetings which I think we all agree is wrong).

My husband does not think he is indespensible, he is one of the most unassuming people I know, but he is in fact indespensible due to the fact that the company had to downsize and he is the only techie left. They try and cope without him when he's on holiday but sometimes they have no choice but to contact him. Because he likes his job and he feels a sense of responsibility and pride in his work he does what he needs to do. Big headed or a nice person???? He doesn't stress about it becuase he's that sort pf person.

But me...my phone is off, I'm not indespensible.

Some people may be big headed and have an inflated sense of self importance but then some people just want to do their job well.
Clairel  
#18 Posted : 26 August 2011 10:40:26(UTC)
Rank: Super forum user
Clairel

I didn't mean 'not idealistic' - I meant it was idealistic.
Thundercliffe26308  
#19 Posted : 26 August 2011 10:47:35(UTC)
Rank: Forum user
Thundercliffe26308

Everyone has a valid point to make Claire it is not often that peopel are so commited to their work and if it suits your lifestyle and not casuing undue stress .....great.....if it does there is cause for concern....do some thing about it...and there are people under a cetain age that cant seem to live without the technology...personally i can
Clairel  
#20 Posted : 26 August 2011 10:51:34(UTC)
Rank: Super forum user
Clairel

But that is my point Thundercliffe.

People seem to be saying that technology is despensible and just due to inflated egos. I'm saying it's not.

I was also saying that although myself and particuarly my husband don't stress about technology I think that some people will stress about it.

To say people should just turn off their phones is a nonsense IMO.
walker  
#21 Posted : 26 August 2011 12:21:11(UTC)
Rank: Super forum user
walker

ron hunter wrote:
And people who sit and play with these things at meetings, or interrupt a face-to-face conversation to take a call or whatever, are just plain rude and ill-mannered.


People only do this to me once!
Their actions suggest the call (any call) is more important than the conversation with me and they get told this when they ask why I walked out.
walker  
#22 Posted : 26 August 2011 12:30:51(UTC)
Rank: Super forum user
walker

My boss e-mailed me the other week on his Blackberry on a trivial matter ………..whilst on honeymoon!................with his very fit young wife!! …………….from Hawaii!!!!

I told himto go away & rethink his priorities (although not quite that politely).
Graham Bullough  
#23 Posted : 26 August 2011 12:59:43(UTC)
Rank: Super forum user
Graham Bullough

A semi-jocular note to Walker: Unless you are fairly indispensable in your line of work or on good terms with your boss, hopefully you weren't too impolite to him when he phoned - otherwise he might decide to get rid of you!!!!
Ron Hunter  
#24 Posted : 26 August 2011 13:09:32(UTC)
Rank: Super forum user
Ron Hunter

OK, OK I concede, I'm an idealist! I could quite happily live in a world free of mobile comms. technology and hand-held gadgetry.

After all, we all used to..........? I worked without a PC up until 1999!
wclark1238  
#25 Posted : 26 August 2011 13:11:42(UTC)
Rank: Forum user
wclark1238

I am more than happy to have my BlackBerry. Now I can go away on holiday ........... incidentally I fly to New York on Tuesday :-) (hurricane Irene allowing) ............ without having to worry about 150 (or perhaps more) unread e-mails in my inbox. With BlackBerry I can take time, at my own convenience, during my holiday to check e-mails and deal with anything urgent and/or forward stuff on to colleagues so that on my first day back I do not have to be 'out of circulation' for the first x hours trawling through my inbox.

Key thing is that I control it and it provides me with empowerment. In the past, pre-BlackBerry, my hols were adversely impacted, particularly in the last couple of days, as a feeling of dread started to arose as I began to consider the state of my inbox when I returned. Not any more.
martin1  
#26 Posted : 26 August 2011 13:21:06(UTC)
Rank: Super forum user
martin1

The only thing worse than technology is technology that doesn't work. That really winds me up. And - have you ever noticed that it always stops working when you need it the most or when you are up against a deadline?
Clairel  
#27 Posted : 26 August 2011 13:22:59(UTC)
Rank: Super forum user
Clairel

ron hunter wrote:
OK, OK I concede, I'm an idealist! I could quite happily live in a world free of mobile comms. technology and hand-held gadgetry.

After all, we all used to..........? I worked without a PC up until 1999!


Hey I live in Yorkshire, most of the time I don't get mobile reception, especially as I do outside sports and mountain sports. On a personal level I like my mobile but I don't live by it. On a professional level it's essential. We used to live without many things but that doesn't mean our lives would be better if we went back to those days.

By the way I mentioned to my husband about phone use and he said the same as me that it's his choice to offer a good service to his customers and that doesn't make him think he's self important, exactly the opposite rather that his customers are important.

Well said wclark!
MaxPayne  
#28 Posted : 26 August 2011 13:31:06(UTC)
Rank: Super forum user
MaxPayne

Well I'm firmly in the camp which when not at work, am not working.

Absolutely the last thing I'd do for an employer that doesn't value its staff, cuts pay, terms and conditions and pretends to have a safety culture, lies and hides incidents etc, would be to sit on my holiday answering emails.

Yes I am job hunting.

TGIF

martin1  
#29 Posted : 26 August 2011 14:25:16(UTC)
Rank: Super forum user
martin1

MaxPayne wrote:
Well I'm firmly in the camp which when not at work, am not working.

Absolutely the last thing I'd do for an employer that doesn't value its staff, cuts pay, terms and conditions and pretends to have a safety culture, lies and hides incidents etc, would be to sit on my holiday answering emails.

Yes I am job hunting.

TGIF



Max - didn't know we worked at the same place!!!!!
firesafety101  
#30 Posted : 28 August 2011 11:52:48(UTC)
Rank: Super forum user
firesafety101

Agree with Clairel to a point, being a sole trader I need to respond to emails as and when I can.

I rather enjoy my work and my iphone is with me all the time, except swimming of course, and I can turn off the sound if I want to.

I occasionally travel long distances to sites and stay in hotels, I have the laptop with me and do the reports in the evening, that gives me more free time when I get back home.

Final comment - "if you can't stand the heat get out of the kitchen"!
pastapickles  
#31 Posted : 29 August 2011 12:32:56(UTC)
Rank: Forum user
pastapickles

We are all responsible for managing how we use technology and how much we allow it to blur our work/life balance and cause stress.

I enjoy my job immensely and I know that part of that is to attend web conferences and answer some emails/calls out of the usual operating times due to the company operating in all 7 continents not everyone works in GMT.

But when I want time off I can manage how I do it, arrange cover or just screen calls and limit the time between checking emails.

If people get stressed by technology I have found it usually comes from; it not working correctly, them not knowing how to use it correctly, or poor management assuming that because they are thinking of work (as walker experienced) while on holiday everyone should be.

Just look at the times some of the comments were made (Thursday nearly midnight and Sunday - and yes I am posting on Sunday) its down to personal preference one way or another.
Red sonia  
#32 Posted : 30 August 2011 07:30:17(UTC)
Rank: New forum user
Red sonia

Totally agree on the stress factor. Having a mobile phone for work means that some individuals feel that they have to constantly keep the phone switched on for fear of missing that call from the "boss". !!
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