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TonyMurphy  
#1 Posted : 23 November 2011 15:40:28(UTC)
Rank: Forum user
TonyMurphy

Working on a top tier COMAH site we have an apprentice that we use to fetch & carry on work in zoned areas. It gets him used to the site controls and allows him time to get experience of the strict procedures.

Last Monday his supervisor needed some additional items of kit so he told him to use the phone located on the plant to phone through to the office. When he got to the phone he noticed it was the old circular dial mechanism, and no matter how hard he pressed prodded and pulled he could not fathom it out. He was quite embarrassed so told the supervisor it was broke. The Supervisor promptly sent him to use the other phone situated further down the road. This too was the old circular dial and no matter how much he put his finger in the dials he just could not get the hang of it. Worse still when he did manage to fathom out that you place your finger in the hole and press down he was exasperated when it sprung back into position.

By this time he had been gone twenty minutes and his supervisor gave him a rollicking. He then did what all good apprentices do, he blamed the supervisor for a lack of information instruction and training and then said that, in an emergency, this could prove disastrous.

He had never seen this type of phone in his life. It makes me feel old.

You couldn’t make it up.
walker  
#2 Posted : 23 November 2011 15:44:43(UTC)
Rank: Super forum user
walker

You've got to admit it wasn't the lads fault.

By the way, do you still send them off for buckets of steam, two greased nuts, left handed hammers etc ;-)

Now THAT is showing my age!
walker  
#3 Posted : 23 November 2011 15:47:02(UTC)
Rank: Super forum user
walker

Be nice to this lad Tony - with an answer like that, he is destined for great things!
pete48  
#4 Posted : 23 November 2011 16:15:52(UTC)
Rank: Super forum user
pete48

And he was quite right to have a go at his Supervisor.
All too easy to assume that youngsters know it all. Could just as easily happen in a situation where there was real danger to a youngster, maybe why we have extra controls for such employees?

p48
Blue  
#5 Posted : 23 November 2011 16:24:47(UTC)
Rank: Forum user
Blue

I though youngsters did know it all, my 14 year old certainly think so.

Just about to send him for a long weight (wait).
firesafety101  
#6 Posted : 23 November 2011 16:33:06(UTC)
Rank: Super forum user
firesafety101

Is that the same as a long stand?

Joking aside it makes you think about what else he doesn't know that is taken for granted. Puts doubt on the induction training?
firesafety101  
#7 Posted : 23 November 2011 16:34:21(UTC)
Rank: Super forum user
firesafety101

pete48 wrote:
And he was quite right to have a go at his Supervisor.
All too easy to assume that youngsters know it all. Could just as easily happen in a situation where there was real danger to a youngster, maybe why we have extra controls for such employees?

p48


Pete is seems to me that it is the supervision that need the extra controls as this is defo not the lad's fault.
Invictus  
#8 Posted : 24 November 2011 07:47:41(UTC)
Rank: Super forum user
Invictus

Sorry but why is it the supervisors fault? Why does blame always have to be directed at someone? The supervisor isn't going to realise that the person has never seen this type of phone before and the young lad couldn't figure out how to use it. I think it's more a learning curve, I would bet that the supervisor is good at what he does and all other aspects were covered. I agree that young people need to be protacted and trained in all aspects of work, but how many of us would have had 'using a dial phone' down as a training need. We will now and this is in hindsight and was not reasonble foreseeable.
m  
#9 Posted : 24 November 2011 08:01:29(UTC)
Rank: Super forum user
m

Don't you just tap the top of the candlestick section a few times and ask the operator to put you through?
AllanFS  
#10 Posted : 24 November 2011 08:34:47(UTC)
Rank: Forum user
AllanFS

That reminds me to sent our lad down to the stores for a tin of Tartan Paint.
redken  
#11 Posted : 24 November 2011 08:55:56(UTC)
Rank: Super forum user
redken

"his supervisor needed some additional items of kit so he told him to use the phone located on the plant to phone through to the office"

Why did he not just phone from the supervisors office?
pete48  
#12 Posted : 24 November 2011 08:58:21(UTC)
Rank: Super forum user
pete48

Apologies for not being clear about my opinion.
My point was that young people are a specified group that require additional consideration and this is a good example of how they see and do things differently from us old timers who have all these stories about long weights, tartan paint, buckets of steam, left handed spanners, go sort out a bit of fluff in the office and all those other things that were well known myths even when I was a sprog in the black and white days.
I suggested he was right to challenge the disciplinary action taken by the supervisor who should have been more understanding. Perhaps if the supervisor was more aware of the issues with young people then disciplinary action would not have been chosen. I was not blaming the Supervisor who may also have lacked the necessary information,training etc,

p48
wolrad  
#13 Posted : 24 November 2011 09:14:04(UTC)
Rank: Forum user
wolrad

What a rarity,

An apprenticeship that does what it is meant to:

Teaches a young person the job (there is no blame and the supervisor has learnt something)

Expand your apprenticeship scheme and Britain will be back in surplus!





Invictus  
#14 Posted : 24 November 2011 09:17:40(UTC)
Rank: Super forum user
Invictus

I agree with additional consideration but he was sent to use a phone, I am quite sure if he had said to the supervisor he didn't know how to use that type he would have been shown. He was given a rollicking for taking so long. I bet that once the supervisor realised no further action would be taken.

I know older people who are not really sure how to use a mobile and will pretend they do, like people who have trouble reading they have a good way of covering it up. How many older people still won't attend course because it will entail using a computer?

If this is all we have to worry about then it's not bad, and yes I do understand the 'what if it was an emergency arguement'.
HSSnail  
#15 Posted : 24 November 2011 10:39:44(UTC)
Rank: Super forum user
HSSnail

He was given a rollicking for taking so long"

What would the response be if he came back every 5 mins saying "I don't know how to do this?" I wonder if he would be told "you should be able to work it out!" damned if he does damned if he don't!
tester  
#16 Posted : 24 November 2011 11:02:43(UTC)
Rank: Forum user
tester

Many moons ago when I was but a nipper in the RAF I was posted to Brawdy in West Wales to work on Hawk trainers.

Out on the flightline one morning I happened to notice the Squadron "New Boy" stood about 30yds behind 2 Hawks at the end of the runway. As the jets powered up their engines he stood there holding up an enormous black binliner. As the jets took-off he received a huge buffeting from the hot exhaust (not to mention about a ton of soot and dust !!) and then tied up the bag and jumped into his Landrover and sped off with the bag to the Boss's office.

All the boys were watching in the Crewroom in stitches as he did a "Daily Contaminated Air check" !!!
townshend1012  
#17 Posted : 24 November 2011 11:22:20(UTC)
Rank: Forum user
townshend1012

Should've told him he didn't get enough air to sample and send him down to the local chemist to buy a tin of elbow grease - like my grandad did to me!!
F Brown  
#18 Posted : 24 November 2011 13:52:31(UTC)
Rank: Forum user
F Brown

All jokes aside (and yes i have been sent on my share of fools errands in my time) I think there is a very valid point here! This young lad is quite right and when you think about it - what was your 'mobile' phone like 20 years ago??? We still need to ensure when we check, maintain etc and assess procedures that we have taken technological breakthroughs into account, and more importantly - our young peoples possible exposure to old fashioned albeit reliable equipment.

Most youngsters now will know how to use the most complex of technology but how many know how to use a guillotine or would have seen a computer the size of a room? Our first robots would be a joke to them now.

We have a lot to learn from our youngsters (and now i feel very old!) lol :)
Andrew W Walker  
#19 Posted : 24 November 2011 14:00:26(UTC)
Rank: Super forum user
Andrew W Walker

My mother passed away earlier this year, and we were looking through the house when we came across an old phone. With my sister and myself were her two daughters, both in their early twenties.

One of my nieces knew exactly how it worked, because she is a fan of older bw films- the other laughed her socks of when we explained how it worked. She likes modern films based on those damn video games, and had never seen this type of phone.

I can understand where the young lad was coming from- not all people have seen that type of phone.

Andy 48 1/12
tabs  
#20 Posted : 24 November 2011 14:09:51(UTC)
Rank: Forum user
tabs

There's a lot of old technology out there which is as unfamiliar to the young as "Apps" are to my mom. That is why apprenticeships are so valuable.

Those of us who have an interest in ergonomics could learn a lot by reviewing emergency procedures on old sites for such hiccups. If you have old software which follows old protocols and symbols, you may find that youngsters would find it counter-intuitive now they are all so tech-savvy.
Mr.Flibble  
#21 Posted : 24 November 2011 17:00:46(UTC)
Rank: Super forum user
Mr.Flibble


OMG really?! blaming the Supervior...what next a SSOW for how to tie up their shoelaces in case they have only ever used velcro straps!!!!

Im off to buy a Hammerfor!
johnld  
#22 Posted : 24 November 2011 19:45:57(UTC)
Rank: Forum user
johnld

I can remember sending an apprentice for a left handed drill and then had to spend time trying to convince him they did exist and were used on Swiss Auto’s.
jfw  
#23 Posted : 24 November 2011 20:53:50(UTC)
Rank: Forum user
jfw

I had a similar incident with old technology and a young person recently.

I was carrying out a H&S induction with a graduate we had taken on for a short internship. Part of the induction involves a short generic H&S video.

When I took the VHS cassette out of the case she thought it was some type of interactive controller to use during the video she was about to watch.

When I expalined no, it was the cassette that stored the video she was shocked, as she had never seen a VHS video before.

She is a 21 year old Chinese national. It turns out that the rate of technology catch up that China has gone through has resulted in them basically starting with DVD's and completly missing the various earlier technologies for playing back video.

paul mc  
#24 Posted : 24 November 2011 22:13:23(UTC)
Rank: Forum user
paul mc

what was that thing called before *searches around for it * oh yes common sense
paul mc  
#25 Posted : 24 November 2011 22:16:47(UTC)
Rank: Forum user
paul mc

And if it had been a touch screen unit with the ability to reach RSS feeds and twitter whilst utilising the wifi and 4G network it wouldn't have been the supervisors fault.
MaxPayne  
#26 Posted : 25 November 2011 07:29:05(UTC)
Rank: Super forum user
MaxPayne

pete48 wrote:
And he was quite right to have a go at his Supervisor.
All too easy to assume that youngsters know it all. Could just as easily happen in a situation where there was real danger to a youngster, maybe why we have extra controls for such employees?

p48


In that case what does the community feel about this story?

http://www.shponline.co....to-boost-apprenticeships
Jane Blunt  
#27 Posted : 25 November 2011 07:48:40(UTC)
Rank: Super forum user
Jane Blunt

johnld wrote:
I can remember sending an apprentice for a left handed drill and then had to spend time trying to convince him they did exist and were used on Swiss Auto’s.


I think they do exist, actually. There is quite a big market in left handed stuff, but most of it has been marketed too late for me, a lefty who has learned to use right handed tools.
bod212  
#28 Posted : 25 November 2011 08:54:04(UTC)
Rank: Forum user
bod212

Is using an apprentice to 'fetch & carry' still the norm? I thought they all had HNCs/ HNDs/ Degrees and that this was beneath them. How times have changed...

In seriousness I would say there is blame on both sides here. More with the supervisor though, he didn't properly supervise his apprentice. The argument about the telephone being 'old' technology doesn't really hold because how many people in the workplace are completely conversant in any progressive technology as the years go on? Without adequate information, instruction & training? Just because it is something as ordinary and fundamental as a telephone is irrelevant really.
The blame on the apprentice is that he probably was 'killing' some time, swinging the leg, skiving to some degree. Don't all apprentices do that? Some more readily than others I'll grant you.

We used to get sent for sparks for the grinder, by the way.
pete48  
#29 Posted : 25 November 2011 13:26:20(UTC)
Rank: Super forum user
pete48

@max.

I read that article as referring only to the requirement for employers H&S systems etc to be formally "vetted", by an appointed agency, against a set of approved H&S standards. Sort of like the assessment programmes that appear in these forums. This had to be done, with standards achieved, before they were allowed to take youngsters on approved apprenticeships/work experience etc.

Sadly, in my opinion, over the years this became more and more like an H&S inspection and less and less like the joint review it was intended to be which is maybe why it is being axed.
The duty to provide and protect is with the employer and there is nothing in the changes that actually reduces those duties. It simply means that the youngsters and their parents/carers will have to rely solely upon the employer to know how to keep them safe; is that better or not? Depends on your take I guess.

p48
kevkel  
#30 Posted : 25 November 2011 16:01:15(UTC)
Rank: Super forum user
kevkel

My first job was in a butchers and I was sent to find the pudding bender. Still havent come accross it!
Graham Bullough  
#31 Posted : 25 November 2011 17:40:21(UTC)
Rank: Super forum user
Graham Bullough

Methinks Farrell at #8 gave a good response which included the need for all involved to learn from each other. As for the circular dial type phones, they might even be worth replacing and selling for some money as young antiques or curiosity items.

There's money to be made from old gadgets: While off work today I saw a bit of BBC TV's "Bargain Hunt" programme at lunchtime which included an old small radio set with decorative bakelite casing being auctioned for about £30. The back of the casing was missing and revealed the large valves inside. In view of this plus the fact that the mains flex for the radio (known to older generations as a "wireless") looked very ancient and decrepit, there seemed to be common agreement that it was unsafe to try and use, so it was sold simply for its appearance and curiosity value.

As for tales about smart apprentices, I recall hearing one about an engineering works apprentice who was sent to the stores with a metal bucket to get some steam. When he returned with a shallow layer of water in the bucket he was asked why he hadn't brought any steam as instructed. He promptly replied that he was given plenty of steam but it had all condensed in the bucket as he walked back! I think I heard this tale during a show by comedian/folk singer Mike Harding at the Caird Hall in Dundee in the mid-1980s, and certainly remember leaving afterwards with cheeks aching from repeated bouts of laughter.
Andy Simpson  
#32 Posted : 27 November 2011 15:41:20(UTC)
Rank: New forum user
Andy Simpson

that was awsome,
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