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Allen29883  
#1 Posted : 20 December 2011 12:10:15(UTC)
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Allen29883

I'm after some guidance on homeworkers. We have had more and more of these appearing in the company & need to develop some form of policy. We have a homeworker assessment that they are asked to complete which asks for information on where they work at home (ie which room), have they a desk, chair, printer etc. The work they do is laptop based IT/Admin type work so low risk. We provide the equipment they need to work ie laptop, mouse etc but they provide the facilities as such. The question is how far do people go? Does anyone do home visits to assess environments or do we take their word on it? Does anyone have a policy on equipment provision?, if we take someone on that is home based, ie an engineer or sales rep who works around the UK and they request us to provide a desk and chair for them to use at home do we have an obligation to do so as we are requiring them to be home based as part of their role? Is what we are doing in a home worker self assessment form enough? All staff get DSE training and guidance on posture etc on induction so are aware of how there working environment should be.
Alex Petrie  
#2 Posted : 20 December 2011 12:27:26(UTC)
Rank: Forum user
Alex Petrie

What does your homeworking policy say? Do your colleagues choose to work from home, or are they employed to do so? How far do you want to go with re-arranging people's homes? If your colleagues choose to work from home rather than your regional offices, you could word your policy in such a way that the company expects the home to contain suitable working environment - and you insert any particular requirement you want - then the onus is on the homeworker rather than the employer. We have home workers in our business and I'm not aware of any home visit ever being done (this includes my colleagues on the HSEQ team!). You are after all providing the equipment they need. You could also send a link for an online DSE training & assessment, although you'll be struggling to have people complete this, I think.
TonyCSS  
#3 Posted : 20 December 2011 12:33:33(UTC)
Rank: Forum user
TonyCSS

Guru  
#4 Posted : 20 December 2011 12:35:35(UTC)
Rank: Super forum user
Guru

Allen, PM me your email addy and I'll chuck something your way.
Allen29883  
#5 Posted : 20 December 2011 12:56:57(UTC)
Rank: Forum user
Allen29883

Hi, We have the intermittent staff who work from home ad-hoc which is one thing and not an issue, but we also have people we have recently employed specifically to be home based such as sales reps working 100's of miles from the head office. We don't have a policy which is what we are working on and don't have regional offices they can be based from. Thanks Mark
bob youel  
#6 Posted : 20 December 2011 13:30:22(UTC)
Rank: Super forum user
bob youel

In my view laptops are not as ergonomically friendly as 'proper' computers so I suggest that laptop docking stations are used along with appropriate screens, keyboards and *mouse [where one is needed] and a proper chair Just because somebody is home based does not mean that we should not provide adequate kit; that said if they provide their own kit we need to ensure that their kit is adequate
Ron Hunter  
#7 Posted : 20 December 2011 13:31:35(UTC)
Rank: Super forum user
Ron Hunter

JohnV  
#8 Posted : 20 December 2011 16:30:01(UTC)
Rank: Forum user
JohnV

Allen, I have not read the info on the links posted by Tony & Ron, but would suggest that a pragmatic approach is needed here. If as a company you ensure that the IT and comms equipment you provide meets the correct standards (possibly with docking station, separate mouse and footrest, wrist support as required), then along with a comprehensive questionnaire, you should be doing enough. You should also have a formal requirement for portable electrical items to be brought back into head office for safety checks at regular intervals. Reasonable requests should also be considered, eg a table lamp. There are greater dangers to homeowners safety than those posed by the equipment they use, which are out of your control. For example, are their escape routes adequate if there is a fire in their home? You cannot be expected to alter the layout of their house to improve this! I think the main thing is to act promptly if one of your homeworkers complains that they are suffering from aches and pains brought on by their work. This should be followed up and acted upon. Failure to do so could then lead to claims, etc., etc.
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