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Eddy  
#1 Posted : 18 July 2012 10:50:36(UTC)
Rank: Forum user
Eddy

Folks Can I pick your brains here. After you have completed your risk assessments and safe systems of work how do you go about issuing these to staff and making sure they understand them and are accountable to them. In the event of a claim how can I prove that they have received them. Can you give me some ideas. EDDY THANKS
Mr.Flibble  
#2 Posted : 18 July 2012 11:03:10(UTC)
Rank: Super forum user
Mr.Flibble

Hi Eddy, The SSOW is commonly used as the training tool, it should reflect hazards highlighted by the risk assessment and the controls required form part of the SSOW. If you then train out the SSOW to the staff, get them to sign a copy (also give them a copy) and keep the record on file, this should suffice as evidence of training. The additional issue that is sometimes raised is how the message or training is given, I tend to do a read through and a practical session. Some people also do a small test to show understanding.
Bob Shillabeer  
#3 Posted : 18 July 2012 11:05:36(UTC)
Rank: Super forum user
Bob Shillabeer

Hold briefing sessions with each employee individually if necessary and record with thier signature that they have received the briefing and then have a supervision inspection check process that they are using the correct method of work. Follow up any issues of them not being followed and ensure they understand the reasons for the method of work you have introduced.
jericho  
#4 Posted : 18 July 2012 11:10:02(UTC)
Rank: Forum user
jericho

Hi Eddy - there will be different answers for sure, but we look at risk assessment as a tool to determine control effectiveness and /or gaps etc - pretty standard stuff. But we also use the level of risk (see separate arguments) to determine the 'strength' of control if you like. I have always been at pains to point out that the Act talks about Information, Instruction and Training. We see that as a hierarchy and link it to the 'strength' of control required. Typically low risk stuff - we provide information and high risk stuff would get formal training. Med risk? Well instruction, naturally. OK that is a simple argument boiled down into one chunk folks so don't burn me at the stake for brevity. Therefore, there would not be a formal written SSOW for everything unless it was all high risk. We see these type of controls (SSOWs) as material to be used in training. And as we know, we all record training for our people - yes? Now, where instruction is used, we have those instructions written too, but as a 'tell' which is far more simply delivered usually by line managers. This is recorded too. So do employees sign solely for a SSOW? No, they sign for associated training which includes the relevant SSOW. Clearly we use version numbering too so that we can show which SSOW was used. But training has to MEAN training. Not read and sign. Jericho
BernDaley  
#5 Posted : 18 July 2012 11:23:33(UTC)
Rank: Forum user
BernDaley

Hi, We have photos explicit plan of works which make the job easier for our lads to understand depending which location they are in. We do window cleaning & worked out it is easier to break the job per building with all the building specific infos in one document that the guys have with them while carrying out the job. We also have qualitative RAs associated with the tasks and regularly hold training on the risks associated with the job. I need to ensure they understand it as we have few guys who have difficulty reading & writing. Verbal communication also help getting feed back on jobs & anything that change around the buildings or any problems experienced by staff such as manual handling for example due to the task. Bernie
PIKEMAN  
#6 Posted : 18 July 2012 13:10:13(UTC)
Rank: Super forum user
PIKEMAN

In my experience signatures count for nout. In the event of any problem they or their solicitor will just state that they signed but did not understand. Make everyone do a "validation test" ie a simple quiz of 50-10 qs (can be mulitple choice) and keep these as records. This demonstrates that they understood. Furthermore, giving out any written stuff will fail if they have reading difficulties etc - why not a talk/mini training session to ensure understanding, then monitor that they are following the procesedures / RAs......................
jericho  
#7 Posted : 18 July 2012 13:25:07(UTC)
Rank: Forum user
jericho

Pikeman, I agree with you to some extent, but in my experience, the reason a sig counts for nowt is that there is usually a reliance on the signature itself as evidence rather then signature as an indication that the person agrees that they were present. Tests etc are a good tool in some scenarios, but if we put people through that and didn't get them to sign their test paper would that work in court? We used to have cards that had each person's name on it, a line for the date, some thing like MH, FLT or CoSHH in the title and then a signature. I'd agree with your view that that is not worth a thing. We now have a visible training framework with resources, standards etc etc We can prove how good that is. We don't let people get away with sitting at the back doodling and then saying, ''You've passed" The signature is then just showing that they were there. Once we agree that, we can defend the quality of what they were given and their understanding. We also link and performance issues to this system too. If you get it wrong and we have to tell you again, we'll record that as well. Jericho
Ron Hunter  
#8 Posted : 18 July 2012 23:56:54(UTC)
Rank: Super forum user
Ron Hunter

I wouldn't "issue" these to staff -that isn't usually required. Neither are staff "accountable" to your formal R/A and method statements. The employer is required to provide suitable and sufficient supervision, information, instruction and training (SIIT). The content of that SIIT depends on many factors: the skills and experience of the workforce, the extent of confirmation of retained knowledge and understanding, prompt reaction to emergency, etc. etc. In other words, 'horses for courses' but rarely (if ever) in the range of work I'm involved with would this ever involve issuing copies formal risk assessments to the workforce -this is not the purpose or function of risk assessment.
Eddy  
#9 Posted : 19 July 2012 11:22:27(UTC)
Rank: Forum user
Eddy

Thanksfolks
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