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Hi All - we had an accident where member of public slipped down 6 steps on the stairs of one of our showrooms. Ambulance was called and she had a broken collar bone - she was of course taken to hospital. the accident wasnt caused by anything we neglected to do or slip hazard etc just a missed footing - in this instance my understanding is it would not need to be reported as isnt caused by workplace issue but she was removed by ambulance? your comments or advice appreciated please
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Rank: Super forum user
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Not reportable just usual record keeping.
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Currently having a debate with the HSE about a similar event as in my opinion there was a aleged slip and then a person was taken to hospital but the slip was not related to a work situation either by act or ommission hence I deemed it not to be RIDDOR as the stairs etc. was in perfectly good condition and the person involved should not have been there on their own. However; and thats my problem as the HSE* are asking all sorts of questions and insisting that a RIDDOR be completed [this was just before the fees regs came in!]
*HSE: A member of the public contacted the HSE on their own back
In the past we have tended to report as a 'just in case' situation. However such reports are affecting the stats which are not showing true hence my advice about not reporting the event noted above
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Daisy Maisy - I would not report this given the circumstances you have provided but I would in the investigation pack note my decision not to based on reporting criteria in the Regs.
PM me I have a form that I use for such matters.
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This is good, a RIDDOR scenario that we all agree on! Bob, if it was me I would ask the HSE to provide a written response highlighting exactly why they want a RIDDOR report and explain the reasons why your incident meets the requirements of the regulations.
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Rank: Super forum user
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Perhaps HSE needs to remind its inspectors about RIDDOR requirements! On more than one occasion in my previous employment an inspector phoned to ask why no RIDDOR notification had been made about a situation which had caused injury. Such phone calls tended to arise if the injured person or a relative (e.g. parent of a pupil injured while at school) had complained about the situation to HSE. In one case I had already investigated a pupil accident in a primary school playground at the behest of the headteacher and was able to promptly explain my findings to the inspector and the fact that the injury clearly wasn't notifiable under RIDDOR. The inspector evidently accepted my explanation as no further contact was received from HSE about the matter.
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DP wrote:Daisy Maisy - I would not report this given the circumstances you have provided but I would in the investigation pack note my decision not to based on reporting criteria in the Regs.
PM me I have a form that I use for such matters.
Hi DP tried to PM you but your inbox is full! you should get a message when freed up! thanks again
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Rank: Super forum user
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I'm no expert on RIDDOR but I was prompted to look up the HSE guidance. Not sure whether I am allowed to cut and paste from the HSE site but here goes... taken from the webpages that give guidance on RIDDOR:
"People not at work
Where a member of the public or person who is not at work has died, or
Injuries to members of the public or people not at work where they are taken from the scene of an accident to hospital for treatment."
Doesn't seem to be qualifed as to whether the person in charge of the premises had done anything, whether there was a defect etc.
PS Even if you decide not to report I would investigate in full and inform yuor insurance broker just in case there is a claim for damages!
Phil
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Rank: Super forum user
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Phil, the Regs and guidance quite specifically state arising out of a work activity. Othewrwsie every time a MOP had a heart attack or passed out you'd have to report it.
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Clairel wrote:Phil, the Regs and guidance quite specifically state arising out of a work activity. Othewrwsie every time a MOP had a heart attack or passed out you'd have to report it.
For those of us in the healthcare sector we would be reporting quite a few incidents a day!!
You are likely to get a claim from the person especially as they went to hospital so would advise a detailed report with photographs and early discussion with your loss adjuster/insurance contact. You may still not be able to defend such a claim due to "no win no fee" solicitors but you can put up some kind of defence to try and deter any action.
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Rank: Super forum user
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Opps sorry all - said I wasn't a RIDDOR expert. That'll teach me to read all the words....!
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Rank: Super forum user
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In this case, I would say that it isn’t reportable (para 38c). I try not to report under RIDDOR where I don’t have to but I also don’t go to endless lengths to avoid reporting either and nor do I lose any sleep over the effect that it might have on ‘stats’. I have recently reported a not dissimilar accident (employee) but made it clear in part D that I had inspected the stairs and could find no defects etc etc.
While the regs do specifically state “Arising out of or in connection with work”, interestingly what might or might not be classed as “arising out of or in connection with work” isn’t necessarily all that ‘clear cut’ even when you read the RIDDOR guidance which says
“Arising out of or in connection with work’ has a very wide meaning and regulation 2(2)(c) does not give a complete definition…..RIDDOR does not depend on apportioning blame. The broad meaning of ‘arising out of or in connection with work’ means that an accident may still be reportable even if there had been no breach of health and safety law and no one was clearly to blame”. !!!
In saying that para 38 should help in determining whether 'work applies or not.
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But perhaps the HSE don't help themsleves or others by guidacne such as this:
"A person fainted and as a precaution they were taken to hospital.
No. The injury must result from an accident that arises out of or is connected to the work. This is not usually the case where people have been taken ill.
A shopper had a serious injury but said they were okay and wouldn’t go to hospital.
No. The duty is for a report to be made when a person not at work is injured because of a work accident and is taken, by whatever means, to a hospital for treatment.
A member of the public fell over in our premises, as a precaution they went to hospital but when examined the hospital said they had no injuries.
No. RIDDOR only requires you to report when people have been injured because of a workplace accident. If the hospital cannot find any injury there is no need to make a report."
I sense an element of contradiction between the second and third examples.. The second expressly states "...injured becasue of a work accident" whereas the third uses the different phrase "...workplace accident...". I think it could argued that a shopper tripping on carpet, floor displays or down stairs etc is an accident in a workplace although not a result of work.
But heh hoh... let's all be confused!
Phil
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Rank: Super forum user
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I’d add my tuupence worth since everybody else has!
The key question is ‘Arising from work’ so...
1. Someone comes on to our site and has seizure and goes to hospital-not a RIDDOR they could have had a seizure anywhere
2. Someone comes on site and it stung by a bee and develops anaphylactic shock and goes to hospital –not a RIDDOR bees sting people anywhere
3. Someone comes on to our site for a training course- we run the National Bee Unit and is stung by one of our bees- so it is part of our work activity - develops anaphylactic shock and goes to hospital –this a RIDDOR ( not making this up; this has happened to us)
4. Someone comes on to our site and falls down some of our stairs and is taken to hospital- we are responsible for the stairs on our site. We pay someone to maintain them so they are part of our work-activity so perhaps we should be reporting this as a RIDDOR
5. Someone comes on to our site and eats a piece of chicken satay knowing that they have a severe peanut allergy and is taken to hospital- they had be invited to attend a conference on our site so it is part of our work activity and so we reported it under RIDDOR.
RIDDOR is a bizarre piece of legislation. It is a throw back to the old Factories Acts etc where you had clear demarcations between work and none work, and everyone worked on a production line.
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Rank: Super forum user
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This type of question will soon diminish when "new" RIDDOR is established after 'consultation'.
http://www.hse.gov.uk/consult/condocs/cd243.htm
I'm always wary of entering this sort of debate when I can't see the locus of the incident. (Is there a hand-rail to both sides of a wide stairwell? Are there adequate contrast colour nosings? (did the IP have impaired vision?) Do you have qualified slip-resistance figures for hard floor surfaces? etc).
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Rank: Forum user
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Hi All thanks so much for your replies and comments - all v useful thanks again
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