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KJTNZ  
#1 Posted : 01 October 2012 22:03:58(UTC)
Rank: Forum user
KJTNZ

In an environment across the world where austerity is becoming the norm and financial resources are being squeezed on all sides, all sectors of business are being asked to explain how they objectively and measurably add value to organisational performance and indeed in many cases to justify their continued existence in the context of bottom line finanacial performance.

Health and Safety is certainly not exempt from scrutiny. Business leaders are increasingly seeking new ideas and opportunities to reduce costs, sharpen productivity and increase organisational flexibility. In such an environment, "edge of the envelope" ideas are achieving more air time in boardrooms than ever before. So when a sharp eyed upwardly mobile manager says "Get rid of the safety department and have the operational managers deliver safety for their business units" how should the Safety department respond?

How does the Safety profession present its case of value for money and indeed justify its continued existence? I am keen to explore best practice in this area in order to support my boss, when the budget vultures come calling.

Answers on an electronic postcard please!

Jake  
#2 Posted : 02 October 2012 08:19:52(UTC)
Rank: Super forum user
Jake

KJTNZ wrote:
So when a sharp eyed upwardly mobile manager says "Get rid of the safety department and have the operational managers deliver safety for their business units" how should the Safety department respond?


With absolute joy (providing that expert support / advice for line managers remains).

As you allude to, safety is just another business discipline and there is no reason why operation managers cannot and should not incorporate it into their daily routine, moreover it has been proven to be advantageous and an indicator of good culture.

In an ideal work H&S professionals would not do any of the "doing" on a daily basis, but put systems in place to enable the organisation to manage H&S on it's own. The H&S professional should then be there to be called upon for specific issues / changes & updates to legislation, new policies and procedures etc.

We have a team of 6 managing all legal issues within the company, and the equivalent of 3 FTE working on H&S, that's for a retail organisation with 600 outlet, 9 Distribution Centres and 10,000 staff. We create the system, the managers manage / maintain / monitor it.
ExDeeps  
#3 Posted : 02 October 2012 08:26:25(UTC)
Rank: Super forum user
ExDeeps

KJTNZ,

What an interesting question. In the first instance I would actually agree with the premis that safety SHOULD be managed by the line/operational managers. The challenge then is to look at the provision of safety expertise in such a way that line management can deliver the safety within the overall business case - too often they leave safety to someone else. So the thinking within the safety department has to change from "We are the Safety Department" to "We support the business case" and start to look at a bigger picture than pure "Health and Safety"

There will obviously be businesses where this is the case but too often companies fall back to the old ways when things get rough,

I have seen a very well argued case somewhere regarding Safety being a profit centre but can't think where

Jim
Hammo  
#4 Posted : 02 October 2012 09:40:18(UTC)
Rank: New forum user
Hammo

Agree totally that safety should be the responsibility of the line managers. I currently work for a company on a contract basis and i would feel "happy" if my contract came to an end due to the safety performance of the company and the line management dealing with safety in the correct way.

In times of recession, cost analysis is done. In a company, why pay one person 35k a year to manage health and safety when you could put all supervision and management on the NEBOSH General Certificate? Obvious impact on the business short term, but you would only need someone to audit to ensure compliance and guide the business. Cost effective, yes, feasible, probably not.

We as safety professionals say "you cant put a price on safety", and business agrees, until the money runs out!!! This was the case on a recent contract i was on, COMAH site, 3 weeks left to run but was released early due to going over budget!

We need to educate and involve, even if it ultimately could cost us work in the long run.
Graham Bullough  
#5 Posted : 02 October 2012 10:15:00(UTC)
Rank: Super forum user
Graham Bullough

Good topic. I concur with Jake and ExDeeps' responses that day-to-day aspects of H&S in organisations should be managed by their line/operational managers. This was the case at my former employer, a sizeable local authority with many different sites and over 11,000 people providing a wide range of services. Therefore, its small team of OS&H advisers concentrated on providing appropriate information, advice and training to the managers. This included analysing and reacting to information from many different sources, and carrying out or assisting with investigations as and when my colleagues and I thought it appropriate.

Although our role didn't include completing accident/incident reports or making RIDDOR notifications, we provided and updated general advice to managers about such matters. Also individual managers were always welcome to contact us for advice/clarification regarding reports/notifications and any other aspects of OS&H. It seemed that our general training and guidance was fairly effective because most managers who contacted us were thinking along the right lines and simply needed reassurance about this. As managers they had responsibility for many different matters so it was quite satisfying for us when asked, usually by phone, to give them reassurance plus extra advice if necessary, and save them from worrying unduly about their OS&H obligations.
KieranD  
#6 Posted : 02 October 2012 11:00:16(UTC)
Rank: Super forum user
KieranD

The Safety profession can learn from the behaviour of the CIPD over the past couple of decades how to 'present its case of value for money and indeed justify its continued existence', especially placing far, far, far more emphasis on value generated through persuasion and legitimate authority than on coercion which, on balance, tends to generate inertia and costs more than value.

In fairness to the IOSH, its reseach and development programme has been doing this for some years, as the reports free on this website indicate. Due to the research investment, IOSH influenced Loftstedt legitimately to counter the moves of the coalition government to lower the status of the safety profession.

At an individual level, members of the safety profession can exercise the 'business savvy' necessary to take initiatives to gather, analyse and communicate hard economic data in firms in which they work, to indicate how value can be better created through attention to safety and associated activities.
RayRapp  
#7 Posted : 02 October 2012 11:11:23(UTC)
Rank: Super forum user
RayRapp

Clearly the safety department needs to add value to the business by providing the right type of support. The problem with safety is that it is difficult to measure and only noticed when something goes awry. Then, and only then, do people sit up and take notice. I like the notion - if you think health and safety is expensive try having an accident!
NR  
#8 Posted : 02 October 2012 11:38:26(UTC)
Rank: Forum user
NR

As a large company we have won (stated by client) multi million pound contracts on our demonstrable past H&S performance.

Ask the staff working on those contracts what the value in £'s of HSE is.

It is interesting to read in a number of the posts above posters promoting operations taking control and managing H&S in the business. Are there businesses around where it is owned by someone else!!!!!! I hold management reviews with no HSE personnel present. Directors and Project managers presents against the business objectives and targets of the HSE strategy.

The HSE team for me in its simplest format guides and verifies the business around all matters H&S. How big that team is and at what cost it comes at is dependant on the business's risks and how they are managed.

As with safety it is simple. Sadly its made complex.
A Kurdziel  
#9 Posted : 02 October 2012 14:20:54(UTC)
Rank: Super forum user
A Kurdziel

Yes of course H&S should be embedded in the operational management side of an organisation and you do not need a large H&S team to “Do H&S”. But if you really want to improve your business costs ask “How many accountants do you need?” and “Do we need a communications department to change the colour of the company logo every two years”?
Brand management our number one priority!
KieranD  
#10 Posted : 02 October 2012 14:28:57(UTC)
Rank: Super forum user
KieranD

Some time ago, I was asked to provide leadership coaching to heads of 3 departments in a pharmaceutical company - library, registry and statistics. Register and statistics shared with OSH the perception that their justification was legally based yet there never was any question of jeopardising the headcount because all concerned recognised how vital their services were to the development and stability of the business.

A couple of months after the coaching process was signed off, the director who had commissioned it contacted me to inform me that directors who had not been informed of the investment he made were positively very impressed by change in behaviour of leaders previously perceived as sluggish.

In some instances, coaching in leadership development may provide safety professionals with what they need to sharpen their performance, especially by figuring out more effective ways of engaging line management in improving safety management, with better control of stress for all involved.
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