Grant A single RA is unlikely to cover all your needs but you could approach this in a number of ways. In broad essence there are three prime areas !) Ability to actually get to the facility - Access width, steps, ramps, lifts special lifts/hoists 2) Ability to undertake the activity - Physical restraints on performance of activity, special aids required 3) Ability to safely access and use the premises - Parking bays, pedestrian routes, external and internal doors, changing facilities Add to this any specific control measures you have additionallly then you can be ready to face the individual. Add to this any specialised training needs for staff assisting such people. But a RA - perhaps NO as you willl always need to assess every person for a particular activity. I accept you can make general statements but you could lead yourself unwittingly into a discrimination claim if care is not taken. Generic decisions always have this potential. Bob

I recently found some resentment toward me as I was walking in the swimming pool. I had a total knew knee in June and part of my rehab was hydro and walking forwards, backwards, sideways etc. You may consider some signage to inform users that the pool/s is/are not just for swimming.

Make available a range of emergency evac plans for disabled customers as per http://www.communities.g...iresafetyassessmentmeans