Rank: Forum user
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Dear All,
Has anyone implemented an accident reporting procedure where either the employee or the manager enters the details into a central database (HR or otherwise)? How did you make it successful?
We have tried this. The employee still completes the accident form and the manager then enters into our HR system. This has an advantage of automatically filling details such as addresses. However managers seem unable to correctly enter the details. We have provided simple guidance but they don't read it and just give it a go and hope for the best. We then spend ages chasing to try and get the correct information entered.
In addition the paper system is now falling apart as well because (I think) managers think that when they have entered the details the form is no longer needed. Again communications have been issued and managers reminded,
Any advice would be welcomed
Liz
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Rank: Super forum user
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Liz I share your frustration - all systems need time to bed in - I have an electronic reporting system but a manual investigation process and it still a full time job for one person to manage. Try and use as many drops downs as you can, try and take task out where you can.
Not sure if you go direct to the PC to enter the accident details we used to and that did not work well so I simply developed a prompt sheet that mirrored the details required on screen - the added bonus of this is if saved with the accident investigation its contemporaneous information should you get any claim. Our auditors them audit the prompt forms for compliance rather than the system.
Hope this helps.
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Rank: Super forum user
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In our system (home built) the person reporting the accident (usually the employee) fills in a electronic form. It is then sent to the SHE team and a copy goes to their line manager and the Head Of Programme. We decide on what needs to be investigated and who doe the investigation. Currently the investigation is ‘paper based’ but the report can be pdf’d and then linked into the original accident report. When we have finished it, it is closed and the report is locked.
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