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Evans38006  
#1 Posted : 11 January 2013 15:51:58(UTC)
Rank: New forum user
Evans38006

Hi all, - feedback please - i had a noncoformance raised against 4.3.1 stating that where i have scored probability of a hazard causing injury as a 1(low- "no known instances of occurence and/or not reasonably forseeable"), as the scoring was based on the companies experience and knowledge rather than probabilistic risk. I contested this at the time - stating that the scoring was based on current controls in place, history, employees using it etc etc and that just because someone else in another company in a different part of the country had an accident with a similar piece of equipement shouldn't mean that there is a higher liklihood of it happenign here. Agreed - if this was to do with design of a machine that was resulting in failures - of course this could happen anywhere regardless of your controls - but the example used was a recipricating saw - on site for over 10 years, no accidents, well maintained, all trained etc etc - but the auditor "googled" recipricating saws and showed that there had been accidents on this type of equipment therefore the probability of this happening should be higher than low. Is it me or is this defeating the object of what i'm trying to do? Should i be googlling all activies/equipment used to see if somewhere in the world someone has been injured and then increase the probability of it happening in my company because of someones elses failures???? I use a pencil everday - and sometimes risk walking with one in my hand - if someone has previously slipped over with a pencil in hand, and stabbed themselves - does this mean i am more likely to do it too? They could have been walking throgh a spill on tiled floors - and the injury having nothign to do with using a pencil - but during a long drawn out argument with my auditor - this should be classed as probabilistic risk??????
DaveDowan  
#2 Posted : 11 January 2013 16:28:01(UTC)
Rank: Forum user
DaveDowan

Hi Evans In my view the whole point in Risk assessment is that they are specific to the business. Is it that the auditor isn't experienced in you industry ? regards Dave
Ron Hunter  
#3 Posted : 11 January 2013 16:38:08(UTC)
Rank: Super forum user
Ron Hunter

The probability or likelihood is a subjective determination based on the maturity and successful application of your controls. Were I the auditor, I would be more inclined to take issue with your contextual use of wording "no known instances/not reasonably foreseeable". Propoability or likelihood matrix terms in my experience tend to the simpler (clearer) subjective, e.g. 1=very unlikely; 2=unlikely' 3=fairly likely; 4=likely;5=very likely (for any given injury or ill-health outcome). It's the wording that's causing the issue - not your approach or practice?
Palmer20061  
#4 Posted : 11 January 2013 16:51:05(UTC)
Rank: Forum user
Palmer20061

Risk assessments are very subjective – one persons view of likelihood can be very different from anothers. You can argue you should base everything on more of a factual basis, but in reality given the sheer number of risk assessment that are done (or should be done & aren’t!) that is impracticable and for the standard ‘run of the mill’ risk assessment basing it on the assessors experience (assuming they’re competent) is good enough to my mind. I assume you gave the score of 1 (out of 5?) after your controls were taken account of – those who have had accidents probably didn’t have the same controls in place & would therefore score higher, but you’re not scoring them! Do you score risks before controls are in place (raw risk?) – if so that would obviously be higher than 1. Ultimately the scoring isn’t particularly important – what is are the thought processes that lead up to the existing controls and future improvements.
Jake  
#5 Posted : 11 January 2013 16:51:42(UTC)
Rank: Super forum user
Jake

As you have already alluded to, risk assessments should be task specific and the likelihood and severity considered against the implemented controls. Considering accidents involved with the same process in different companies only helps to identify hazard pathways and lessons learned and clearly does not affect the likelihood / severity of your specific assessment. The residual risk will depend not just on the type of process / machine, but the info / instruction / trailing given, monitoring undertaken, process safety systems in place, overall safety culture etc. etc. all of which have nothing to do with what a different company are doing.
ExDeeps  
#6 Posted : 11 January 2013 17:14:05(UTC)
Rank: Super forum user
ExDeeps

Hi, I have found, both auditing and being audited, that experience of conducting audits has a marked influence on the way outcomes are determined and reports worded. New auditors ( including myself) tend to be very black and white, relying on a detailed and might I say pedantic reading of the audit scope. More experienced auditors have seen things and learnt to see the audit if not in a rainbow of hues at least in shades of grey and the really good ones (not me I would speculate) will actively look for alternative routes and evidence if the "book answer" does not present itself. So, how experienced was you auditor? Jim
boblewis  
#7 Posted : 11 January 2013 20:30:53(UTC)
Rank: Super forum user
boblewis

Looking with an auditors hat - No known instances - this is a general cross industry phraseology so your procedure needs to make this absolutely clear. I would question Low as a term also as the descriptor is for an event that has never happened whilst low suggets that it does occassionally. I think you need to address the methodology to get a continuous logic and flow through. I have to admit that as an auditor I am uncomfortable with Low, Medium, High as they are very coarse and do not really aid decision making. If you can create a document that leads people through including the identification of the current controls before you make an initial assement for each aspect involved. I am also not too happy with the task being defined as Use of Reciprocating Saw and that is assessed in toto - there are a range of aspects to the task each with its own risk level. It is the aspects that are not well controlled by the initial controls that need to be examined for further control. You need to aim controls at the aspect causing the hazard/risk. Bob
Garfield Esq  
#8 Posted : 13 January 2013 21:25:16(UTC)
Rank: Super forum user
Garfield Esq

What was the actual wording of the NCR?
jontyjohnston  
#9 Posted : 14 January 2013 11:55:42(UTC)
Rank: Super forum user
jontyjohnston

Evans If this was an OHSA18001 audit, i.e. Certification or surveillance then your auditor had no cause to raise an NCR. If your company has implemented a risk assessment process which meets "your" requirements whilst generally meeting the requirements of the standard then the auditor must assess you against your process ONLY. This is especially the case with regards to any form of assessment of significance for which there is no golden rule, no agreed standards and no scientific approach possible - they are all subjective to some degree or other. Seems like a harsh call.
bob youel  
#10 Posted : 14 January 2013 14:49:21(UTC)
Rank: Super forum user
bob youel

There is case law in place that says that you should look beyond what is reasonably foreseeable e.g. you should go the extra mile so go with the case law as just because it has not happened in your place of work does not mean that it has never happened in a similar place of work noting that you should also add common sense into the mix
Steveeckersley  
#11 Posted : 14 January 2013 15:55:48(UTC)
Rank: Forum user
Steveeckersley

Isnt this about the old chestnut of "Empirical risk" as opposed to "Perceptive risk" Ive never been in favour of taking into account controls to determine the initial level of risk especially where it involves Training etc as its subjectivity becomes even wider. I like the idea of "Raw Risk" or Inherent risk being identified. Once this is done you can then look at applied controls and see if the risk has actually been reduced or not. Many lay people out there think Risk assessment means everything including how you deal with a problem. I like reminding people what Risk Assesment means "ASSESS RISK" and nothing else!
bob thompson  
#12 Posted : 14 January 2013 16:12:03(UTC)
Rank: Forum user
bob thompson

Steve I too favour the approach of identifying the risk level prior to controls being implemented. I often see the phrase residual risk following the current controls portion of a risk assessment, this means nothing unless you know what the risk was prior to the controls being put into place.
Garfield Esq  
#13 Posted : 14 January 2013 21:55:33(UTC)
Rank: Super forum user
Garfield Esq

jontyjohnston wrote:
Evans If this was an OHSA18001 audit, i.e. Certification or surveillance then your auditor had no cause to raise an NCR. If your company has implemented a risk assessment process which meets "your" requirements whilst generally meeting the requirements of the standard then the auditor must assess you against your process ONLY. This is especially the case with regards to any form of assessment of significance for which there is no golden rule, no agreed standards and no scientific approach possible - they are all subjective to some degree or other. Seems like a harsh call.
Client Managers would be perfectly within their rights to raise an NCR against RA methodology if it were considered not to be effective and/or not consistent with the standard. However, there is not enough information given by the poster to comment accurately. I'd like to see the actual wording of the NCR. This is also likely to be a Minor NCR. Its possible that the CM was attempting to explain the common hazards associated with the process / equipment. If the CM identified a possible gap in the RA then it should be applauded by the Client, if relevant. If correctly assessed, NCRs are very much a positive finding - we don't know everything. Lets see the actual wording then make judgement...Poor old auditor...
NR  
#14 Posted : 15 January 2013 09:25:26(UTC)
Rank: Forum user
NR

Don't bother grading the risk. The HSE advocates continual improvement with RA rather than risk grading against a matrices. You would think that if you have a reasonable risk assessment methodology and apply it that would satisfy the auditors!! My experience of ISO/OHSAS auditors is that they are generally poor (what a dull job) - I stress my experience. A number of them during the auditing process have asked me for jobs!!
Garfield Esq  
#15 Posted : 15 January 2013 09:53:35(UTC)
Rank: Super forum user
Garfield Esq

nr wrote:
Don't bother grading the risk. The HSE advocates continual improvement with RA rather than risk grading against a matrices. You would think that if you have a reasonable risk assessment methodology and apply it that would satisfy the auditors!! My experience of ISO/OHSAS auditors is that they are generally poor (what a dull job) - I stress my experience. A number of them during the auditing process have asked me for jobs!!
Yes some are remarkably dull; however I was ‘one’ for around 15 months and have to say that most were extremely competent people. In my view it was the clients (stress some clients) that had a poor understanding of the standard. Your comment "You would think that if you have a reasonable risk assessment methodology and apply it that would satisfy the auditors" just about nails my point. The methodology must satisfy the standard not the auditor. The auditor merely assesses effectiveness. If companies want certification to give tenders a better chance (sorry make work safer...) then they must comply with the standard, it’s their choice. If the RA methodology was/is not compliant then the initial certification process was ineffective, which is another story... I thought it was an interesting job and had the same view of you until I actually did it! The reason I left…the travelling was excessive and not enough time to deliver a quality report on the day… Cheers G
chris42  
#16 Posted : 15 January 2013 10:07:05(UTC)
Rank: Super forum user
chris42

You only need include significant risks on a risk assessment, so the very fact you have it on the assessment means you have deemed it to be significant, but low in relation to other risks. Regardless of you classing it as low or medium or high, what controls for the user’s safety do they feel you do not have in place? The time to argue the point with the auditor was during the audit. You have now signed agreeing to the NCR (which I assume is a minor one), so no special visit. So look into the issue decide if they are right or wrong gather evidence to support you case or look to see if there is anything further you can do if you decide actually they were correct. Was their real problem the score or you had not done enough? I have seen both good and bad auditors and some will push you to see if you have the courage of your convictions. I had one like this many years ago, we had quite a difference of opinion on one area, but once he realised I was willing to fight for what was right, we ended up with a very good working relationship. As others have said the devil is in the detail of the NCR wording, but not the end of the world regardless what is written. If these things are so evil, how come any Tom, Dick or Harriet can buy one in their local DIY shop?
NR  
#17 Posted : 15 January 2013 11:12:02(UTC)
Rank: Forum user
NR

How can they go from industry to industry and authoritatively understand the hazards and risks associated with each. I’ve had auditors come in to audit 9, 14 and 18 and more recently 22. They didn’t have a clue what they were looking for(they may have had one area of speciality), and that is year on year for 10 years with different “large” bodies. It was a tick exercise. In 10 years we received no NCR’s just cheesy observations to populate the report. As you have alluded to the auditors are chased from pillar to post, (time and geography wise) and can’t possibly do the job properly (Some of the auditors have told me this) If they were any good they would be in industry making large bucks (don’t take this seriously!) I think this is going off topic-sorry!!
Ken Slack  
#18 Posted : 15 January 2013 15:57:44(UTC)
Rank: Super forum user
Ken Slack

bob youel wrote:
There is case law in place that says that you should look beyond what is reasonably foreseeable e.g. you should go the extra mile so go with the case law as just because it has not happened in your place of work does not mean that it has never happened in a similar place of work noting that you should also add common sense into the mix
Hi Bob, Could you give a link to this Case Law, would be beneficial when I make a stand sometimes!?!
farmsafety  
#19 Posted : 15 January 2013 16:02:13(UTC)
Rank: Forum user
farmsafety

Evans38006 wrote:
Hi all, - feedback please - i had a noncoformance raised against 4.3.1 stating that where i have scored probability of a hazard causing injury as a 1(low- "no known instances of occurence and/or not reasonably forseeable"), as the scoring was based on the companies experience and knowledge rather than probabilistic risk.
Your auditor is saying that you are rating the probability of an accident as being too low. You justify this by saying no such accident has occurred at your workplace due to the control measures you have in place. That is a great achievement and to maintain standards such that this is consistently achieved is to be commended. You rightly feel aggrieved, but what s/he is saying is that to have a score of "1" for potentially dangerous machines is not a true evaluation. He used the example of a reciprocating saw, a Machinery Directive Annex IV item?, showing you that this machine has potential to be very dangerous. Saws can sever limbs and can kill people. Thus this machine can never be a level 1 - unless it was remotely operated and is totally enclosed.
boblewis  
#20 Posted : 15 January 2013 18:27:40(UTC)
Rank: Super forum user
boblewis

Farmsafety That is to say with appropriate controls in place before the assessment is made. I think assessing the equipment alone is actually a poor method of undertaking a risk assessment. I would prefer to RA as task centred as one can then bring in the whole range of the risk aspects involved in the work ie Task, person, environment and finally equipment. Equipment focussed RAs for me are virtually meaningless. One does tend to use equipment to do a job and it is the protection of people at work that concerns us, at least I think so. Like many auditors I know the scenario set out gives warning signals and if the responses at the time of audit are not clear then an NCR becomes more likely Bob
Clairel  
#21 Posted : 15 January 2013 19:22:08(UTC)
Rank: Super forum user
Clairel

This is precisly the reason why numerical systems etc are a nonsense IMO. They are too subjective and distract from the real issue of controlling the risk.
boblewis  
#22 Posted : 15 January 2013 20:11:58(UTC)
Rank: Super forum user
boblewis

Clairel But how do you identify the priority areas for additional control.
Garfield Esq  
#23 Posted : 15 January 2013 23:40:19(UTC)
Rank: Super forum user
Garfield Esq

boblewis wrote:
Clairel But how do you identify the priority areas for additional control.
Broadly agree with Clairel. Numerical RA Methodology is only good as a teaching tool. Experience, intelligence, knowledge, ability, call it what you will, is how you control risk IMO. If one needs to multiply 5 x 5 to work out that the risk rating of working with electricity in a swimming pool is high, then its high time we all went for a dip!
NR  
#24 Posted : 16 January 2013 09:45:43(UTC)
Rank: Forum user
NR

I removed the 5 x 5 from the risk assessment template and adopted the continual improvement approach as advocated by the HSE. The problem I found was that there was no indicator as to which activities had the higher risks. Subsequently we introduced a column of H,M L which was then challenged as to how you categorise H, M ,L. I will let you work the rest out!! All I will say is that it was a big circle! A well written 5 x 5 can be useful contrary to what the HSE believe. Even if it only allows for the writer/reader to identify higher risk activities. The critical part of the RA of course are the controls/mitigations. Walking into a business armed with a ISO standard criticising what thay are doing is the easiest job in the world.
boblewis  
#25 Posted : 16 January 2013 11:09:50(UTC)
Rank: Super forum user
boblewis

Let us be totally frank and realise that NO RA is perfect and none will guarantee that the failure will not take place. Even with engineering approaches using failure rate figures the answer we achieve is but a mere indication. Every task is much more than the sum of its failure rates and when it comes to Human Beings the failure rate is a totally variable figure from 0-100% depending even on whether somebody cut them up on the road this morning. The best we can hope with any risk assessment procedure is to ensure reproducability across the range of assessors in any company. This means that we have to allocate some form of descriptors to the hazrd and probability coupled with some form of banding for overall risk and how the combination of descriptors fit a task into a band. Using common sense merely produces a subjective assessment what we want is a high degree of inter-subjectivity - real is unobtainable. Yes it is to some extent circular and the end controls do matter in that they should be reducing ALL the risk aspects of the task to at least an acceptable level of control. Without some form of prioritisation we end up with a scatter gun of control measures with potentially still a high uncontrolled risk lurking within the task that is still inadequately controlled. This is why a second iteration of assessment is necessary once any further control measures are added - to ensure all risks are controlled adequately. How you perform this without some form of matrix, however it is hidden or disguised I do not yet know. Certainly my guessed assessement is no help to a manager 400miles away having to do an assessment himself and achieve a reliable answer Bob Bob
Kay  
#26 Posted : 16 January 2013 11:11:14(UTC)
Rank: Forum user
Kay

Hi All Taking a step back from the detail of the Risk Assessment, I emphatically DO NOT think this can be classed as a Nonconformity against OHSAS 18001:2007 4.3.1. You were being audited for compliance with a standard. The standard does not say anything about how you should evaluate risks. It merely says you should have a procedure, and what needs to be in your procedure. It is however possible that you have not implemented your own RA procedure (i.e. not done what you said you were going to do), but this is then a nonconformity against your own procedure rather than 4.3.1. 18001 does not give auditors license to critiscise the (ultimately subjective) judgements you have made in your RA, he/she can merely asses whether you have met the requirements of the standard and then implemented your OH&S Management system. I get audited a lot! Kay
NR  
#27 Posted : 16 January 2013 13:20:30(UTC)
Rank: Forum user
NR

quote=Kay] Taking a step back from the detail of the Risk Assessment, I emphatically DO NOT think this can be classed as a Nonconformity against OHSAS 18001:2007 4.3.1. You were being audited for compliance with a standard. The standard does not say anything about how you should evaluate risks. It merely says you should have a procedure, and what needs to be in your procedure.
Exactly what I implied in an earlier response but was provided with the following from an auditor Your comment "You would think that if you have a reasonable risk assessment methodology and apply it that would satisfy the auditors" just about nails my point.
jay  
#28 Posted : 16 January 2013 14:22:05(UTC)
Rank: Super forum user
jay

It may be worthwhile referring to BS OHSAS 18002: 2008 as it provides Guidelines for the implementation of OHSAS 18001:2007. Please refer to Clause 4.3.1.4 "Risk assessment" and specifically, under 4.3.1.4.3- "Risk assessment methodologies". It states...........An organization can use different risk assessment methods as part of an overall strategy for addressing different areas or activities. When seeking to establish the likelihood of harm, the adequacy of existing control measures should be taken into account. A risk assessment should be detailed enough to determine appropriate control measures......"
Steveeckersley  
#29 Posted : 16 January 2013 15:42:27(UTC)
Rank: Forum user
Steveeckersley

nr wrote:
I removed the 5 x 5 from the risk assessment template and adopted the continual improvement approach as advocated by the HSE. The problem I found was that there was no indicator as to which activities had the higher risks. Subsequently we introduced a column of H,M L which was then challenged as to how you categorise H, M ,L. I will let you work the rest out!! All I will say is that it was a big circle! A well written 5 x 5 can be useful contrary to what the HSE believe. Even if it only allows for the writer/reader to identify higher risk activities. The critical part of the RA of course are the controls/mitigations. Walking into a business armed with a ISO standard criticising what thay are doing is the easiest job in the world.
But even 5X5 are flawed -what the difference between 16 and 17 on a 5X5?
boblewis  
#30 Posted : 17 January 2013 11:13:56(UTC)
Rank: Super forum user
boblewis

Steve the difference depends on the final banding of the scores to denote the level if further actions should be considered. A score of 16-20 may thus mean further cost and actions must considered and a senior manager may then have to sign off on the risk level accepted. Above 20 could mean the job is not done without a major re think of methods and company willingness to accept such risk. The score is an indicator of what to do ultimately and not a simple statement of such as the risk is 16 or 17. All systems are flawed to a degree, and the sound judgement of even an individual practitioner is not available for all things. So in this case the judgement on reciprocating saw use is LOW but in what situations does that apply and is it always true? Is the SHP then going to undertake all RAs? Intelligent use of any system is essential but the courts are prone to ignore mere intelligent guesses without some form of justification. Kay I would have to argue that 4.3.1 is correct as the auditor is questioning a fundamental design issue with the procedure, as Jay correctly identifies. We must not be too precious if somebody has to ask questions of our procedure - it means that employees may also not understand them. Bob
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