Rank: Forum user
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I have to give a talk tomorrow to try and motivate our supervisors in being more proactive in safety. They do perform their duties, but they have to be prompted all of the time by me and the management. They know what they should be doing and why, but to be honest, they are just lazy and would rather spend their time on ebay in the office instead of going out on site to do an inspection.
Does anyone have any ideas, or even a presentation they would be happy to share? These guys need a bit of a kick up the backside. I have the full support of management and we can go down the disciplinary route if need be, but we want to try something more motivational first before giving them the Alex Ferguson hair dryer treatment.
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Rank: Super forum user
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Take away their computers?
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Rank: Super forum user
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Incorporate leading indicators into KPIs that affect their bonuses (if this is applicable)?
Case study(ies) of why monitoring / checks are important and what happens when people get slack?
The disciplinary route should really only be the very last resort (which I'm sure you acknowledge anyhow).
Google "conformity not compliance", that should throw up some suggestions. You want the former but have the latter at present.
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Rank: Super forum user
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Tell the ones who don't do the audits, that next month anyone who has not done what they need to, will be standing up in front of everyone giving a 20 minute presentation on why they should be done, then an explanation of why they didn't.
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Rank: Super forum user
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I reported the results of completed inspections to board each month with a nice colour box - red or green, this started to get the boxes ticked, then the MD started doing checks after the managers!
Nothing more embarrassing than sitting in a board meeting and saying all is fine when the MD has some nice photos from 20 minutes after 'your inspection'!
To reinforce this - pop out with a camera before the meeting and show some pictures of what is happening in the areas they think they have control over.
Carrot and stick jump to mind... don't forget to get them involved in the form design etc etc etc
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Rank: Forum user
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Seabee81
Ask them why they prefer e-bay:
1 Set up an activity that asks what their health and safety responsibilities are. If the numbers are small, get feedback. If there are a few of them, break them into groups and ask one from each group to report back, after allowing time for them to consider the point. You can then get them to a common view. It also could identify problem areas.
2 Then another activity could ask if there are any obstacles preventing them from discharging their duties. This might identify some reasons for them preferring to be on e-bay than discharging their duties. It also may identify how the issue looks to them.
3 Use a final exercise to determine the action needed to ensure they are discharging their duties effectively.
If they agree with the solutions that you jointly come up with, they are more likely to apply them in practice. People support what they help create.
Just an idea.
Cheers.
Nigel
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Rank: Super forum user
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Seabee1
You state: 'They know what they should be doing and why....' and you allege that the reason why they are not doing as you and management expect is that they are 'lazy".
To the extent that this is the real reason, the company appear to have made a seres of major selection errors when they select so many lazy people in supervisory roles. 'Disciplinary routes' cannot compensate for selection errors.
It is also possible that you have not established from the supervisors what reasons they see for not doing as you and management expect. Much less time-consuming and far, far more productive to carry out a well-designed survey of supervisors' views of (a) the safety function (which is NOT of you personally); (b) the safety climate of your organisation, for which senior maangement are mainly responsible.
Unless data of this kind is gathered and intelligently used, you risk a downward spiral of recrimination.
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Rank: Super forum user
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KieranD wrote:
To the extent that this is the real reason, the company appear to have made a seres of major selection errors when they select so many lazy people in supervisory roles. 'Disciplinary routes' cannot compensate for selection errors.
I agree with this.
I don't think you can really blame all such failings on the man at the coal-face being lazy. As KieranD says, if that really is the case, you picked the wrong man to put at the face.
It shouldn't really be difficult to 'sell' H&S - I can't think of an easier proposition to sell to each member of a workforce than that they and all their mates ought to be able to go home safe and in one piece tonight. If you can't sell that, then no amount of motivational flim-flam is going to help.
So assuming you can get them to agree that it would be a good idea to go home in one piece tonight, you really need to find out why they aren't doing what it is that you think is necessary to achieve that goal, not just decide that's it just because they are all so lazy.
I don't believe anyone in my organisation is so lazy that they'd rather my kids were orphaned than do their job properly. If your workforce really are, then you need to arrange some sackings, frankly.
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Rank: Forum user
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Surley if management know they are "Lazy" then it should be management dealing with the issue. H&S has to come form the top so if mamangement cannot motivate then perhaps a Director will do the trick.
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Rank: Forum user
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Thanks everyone for the response.
NigelB, great advice.
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Rank: Forum user
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KieranD has a very salient point regarding in asking WHY? there may be numerous reasons, cultural, organisational, individual ect why the supervisors require such prompting and cajoling in order for them to carry out their responsibilities. I would investigate further down this route to start with.
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Rank: Super forum user
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Seabee81 wrote:They do perform their duties
It seems from your description that they do not!
Seems you have a bit of a short straw here. There are only a few sure-fire ways to motivate lazy people, and these are exercised by management.
I do like the idea of taking away internet access..........
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Rank: Super forum user
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To be honest I have to question your assumption that they are 'lazy'.
There are many reasons that people do not fulfill their roles and often when people are not doing their jobs fully it is because there are much greater company issues at play with an (often) unhappy or disillusioned work force.
Rather than assume laziness why not find out (subtly) the actual reason for them not doing their job.
If you really do need a way to motivate them then perhaps a little talk on responsibilites of employees and supervisors under the HSWA and the possibility of enforecment action if they are deemed responsible for accident because of their lack of supervision / fulfillment of roles and responsibilites.
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Rank: Forum user
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Again thanks to everyone who has commented. I'm going to have a chat to them tomorrow and find out the reasons for their lack of motivation.
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Rank: Super forum user
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Seabee81
A facilitatiion exercise can promote self-regulation, in the short term, to the extent that there is sufficient trust about the safety function.
In the light of your own initial assessment - that the problem you descirbe originates in alleged 'laziness', not lack of knowlege - you need to identify whatever problems of trust affect self-regulation on the part of supervisors. Unless you address whatever disrupts such self-regulation on the part of supervisors, no amount of more knowledge can achieve your professional aspirations; each may have different - yet valid - reasons for the 'laziness' you attritbute to them.
The risk of not using valid methods of investigation in confident is that there can be so many different valid reasons for alleged lazainess that facilitation exercises simply are not fit for the purpose of controlling for the host of subjective factors involved, however skilfully you conduct the exercises.
There's a lot of relevant research avaialble on these critical issues, including a report on trust in relation to safety by Stacey Conchie at Liverpool University, avaiable to download free-of-charge from this IOSH website
It may be some help for you to know that the problems you face have been addressed in terms of 'Theory X and Theory Y' styles of leadership, for over half a century. Sometimes very effecively.
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