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SJP  
#1 Posted : 04 July 2013 14:18:42(UTC)
Rank: Forum user
SJP

After our staff completed a self assessment for DSE, I then proceeded to observe and also comment on their workstations, resolving issues raised during their self assessment. At this point I noticed some members of staff had adopted a bad sitting posture. I challenged them about this issue and discussed the health effects concerned with an incorrect sitting position. It both cases they replied they were more comfortable sitting with either one or both legs up, tucked under their other leg or under their bottom and no amount of persuasion would make them change their position. This was highlighted to their managers and one has dismissed this as a trivial issue and to put my concerns in writing to them (which I intend to do shortly). I have still to discuss the matter with the other manager who happens to be the MD of the company. I have made the point verbally to one manager that if the employee suffers an injury - such as back pain - the company will be liable both legally and also open the company up to compensation claims. I will make the point to the MD to see what reaction I get from him. What is concerning me is one of the employee has just started and this is their first job! Any comments from my learned fellows of IOSH? What more can I do (everything is documented)?
descarte8  
#2 Posted : 04 July 2013 14:31:09(UTC)
Rank: Super forum user
descarte8

Advise - which you have done. Now as the employee with full understanding of the facts they have a responsability for their own health and safety. Whereas some acts or omissions may require enforcement and management action I personally would refrain in this case. Volenti non fit injuria maybe? Des
Invictus  
#3 Posted : 04 July 2013 14:36:46(UTC)
Rank: Super forum user
Invictus

I for one believe that the DSE regs. have had their day, when they first came out they were required but in thius day and age most of the population has access to one type of computer or display screen of one type or other and therefore I do not believ that people sit correctly at home or only spend certain amounts of time. However on saying this it depaends on were you want to go, you can use section 7(2) HSWA and take disiplinary measures, advise the manager which you have done and record. I think these regs are difficult to manage because you can sit them in accordance to the regulations and they can still be uncomfortable and suffer back pain.
NickH  
#4 Posted : 04 July 2013 14:48:31(UTC)
Rank: Super forum user
NickH

Personally, I think you have your answer at #2. Nothing more you can do realistically. All the training in the world will not alleviate the problem once your back is turned.
Dazzling Puddock  
#5 Posted : 04 July 2013 14:53:37(UTC)
Rank: Forum user
Dazzling Puddock

I for one would leave well alone the personal seating positions of my staff. If you have provided an adjustable seat and instructions on how to set it up then leave it at that. As an infrequent back pain sufferer I know better than anyone else the best position to adopt to prevent or alleviate my back pain. Having observed with personal interest hundreds of staff over the years whilst they were standing or sitting on a production lines, that back pain sufferers adopt many different standing or sitting positions which they themselves find comfortable and would find using the textbook approved seating method either agonising or injurious.
JohnW  
#6 Posted : 04 July 2013 14:57:49(UTC)
Rank: Super forum user
JohnW

SJP you could suggest to employees, via consultation and dept H&S notices, that employees who are observed to persist in poor at-desk posture may not be successful if they ever pursue a 'bad back' or similar claim.
kevkel  
#7 Posted : 04 July 2013 15:27:32(UTC)
Rank: Super forum user
kevkel

Hi SJP, I have a little bit of experience with this. The problem usually arises from the safety culture and from reading your post your Managers are much of the problem. People will make every excuse as to why they have their workstation set up that way, why they sit this way and that etc. There are a couple of things you should try. Find those adopting poor posture when using DSE and find out if they have any comfort/pain issues either at work or home and link it back. Many people, including myself have shoulder, neck and back pain, slumped shoulders etc. which is caused by poor posture. Undertake DSE assessments yourself and look for the problems rather than have employees self assess ( Usually only a paper excercise for most people) Develop a policy on workstation layout and have each desk laid out to a standard that can then be adjusted to personal needs by yourself and the employee. Don't let people organise their own desk as they will organise for tidyness rather than ergonomic principles. I think you need to start with Managers and have them lead by example, maybe also try a few of the influencers in your workplace. Make it custom and practice to use DSE appropriately.
SJP  
#8 Posted : 04 July 2013 21:40:40(UTC)
Rank: Forum user
SJP

Thanks to all who have posted so far. My main concern is with the new employee, who is straight out of school, and currently suffers no problems. I don't want them to be suffering in 10, 20 or 30 years time. I had a very bad neck problem that took 18 months to cure (although not work related but the cause was bad posture) so I know how painful it can be. Kevkel - self assessments are followed up with a discussion/information even if they a considered low risk, getting them involved helps. I also observe on a regular basis and point out their faults. John W - I'll take up your suggestion and find some posters - I'll also include an article in the next Health and Safety Newsletter due out in August. Again thanks to all who have posted
elevation  
#9 Posted : 04 July 2013 22:24:51(UTC)
Rank: Forum user
elevation

I think there is a little bit more that can be done, particularly in your attempts at creating a change in the safety culture. What is the link with this issue and sick leave for example? Are there high amounts of sick leave as a result of back pain? If there is and you can link it, then the case for change is one that would greatly benefit the MD and the company collectively. Good luck and keep going......
grumpyB  
#10 Posted : 05 July 2013 10:43:01(UTC)
Rank: Forum user
grumpyB

Interseting reading on this subject. I brief all new joiners on the importance of setting their DSE up for the most comfortable working environment, the dangers of WRULD and the need to take structured breaks if they are in a role that requires constant computer use, I then send them the HSE resource on VDU self help so that they can set up their workstation to best suit their own needs. Post a visit from our insurance underwriter's H&S consultant I have been informed that this is not sufficient and that I have to carry out and record assessments for each station. It appears that educating and treating professional people like grown ups will not suffice. Oh, and good luck with getting a school leaver to pay any attention!
Russ1977  
#11 Posted : 05 July 2013 10:46:23(UTC)
Rank: Forum user
Russ1977

To be honest if you have advised them of the correct position in which to sit and have documented this to their manager then there is little else you can do. In my eyes you have fulfilled your brief and cannot force people to sit a certain way.
chris42  
#12 Posted : 05 July 2013 12:18:03(UTC)
Rank: Super forum user
chris42

As well as recording they have been told the correct posture etc, I would also record that they have been observed and spoken to about not adopting a correct posture. Nothing fancy, but evidence you tried to manage, but they still did their own thing. Then let them get on with it.
ptaylor14  
#13 Posted : 05 July 2013 12:29:41(UTC)
Rank: Forum user
ptaylor14

Dazzling Puddock wrote:
I for one would leave well alone the personal seating positions of my staff. If you have provided an adjustable seat and instructions on how to set it up then leave it at that. As an infrequent back pain sufferer I know better than anyone else the best position to adopt to prevent or alleviate my back pain. Having observed with personal interest hundreds of staff over the years whilst they were standing or sitting on a production lines, that back pain sufferers adopt many different standing or sitting positions which they themselves find comfortable and would find using the textbook approved seating method either agonising or injurious.
I would agree with this POV
Ron Hunter  
#14 Posted : 05 July 2013 13:11:48(UTC)
Rank: Super forum user
Ron Hunter

grumpyB wrote:
I brief all new joiners on the importance of setting their DSE .......... Post a visit from our insurance underwriter's H&S consultant I have been informed that this is not sufficient and that I have to carry out and record assessments for each station.
I would have thought Insurers would be satisfied with the employee signing-off on their own self-assessment. Not much chance of a claim where they have repeatedly recorded that they've no problems and where the employer can demonstrate (via provision of information, instruction, training, refresher, e-learning etc.) that they were made aware of the consequences? p.s. shouldn't those new joiners be doing things with bits of wood instead of lounging about at computer stations? ;-)
colinreeves  
#15 Posted : 05 July 2013 13:49:19(UTC)
Rank: Super forum user
colinreeves

Totally agree with #12 - advise and, most importantly, record.
Melrose80086  
#16 Posted : 08 July 2013 10:46:56(UTC)
Rank: Forum user
Melrose80086

Get the person to sign the assessment form indicating that; - you have provided them with advice and guidance on the correct seating position and why adopting "their" seating position could place additional stress on the back / knees etc... - that they acknowledge they have received this information - that they wish not to undertake this seating position (and include their reasons behind it if possible) As long as the equipment provided meets the DSE regulations and the person has been advised, there isn't much else you can do as cant "force" a person to adopt a certain position [they will just go back to sitting that way as soon as you leave the office anyway]. Also can't exclude them from ALL back injuries in the future either (what if they damaged their back undertaking another unrelated but work related activity?). If a claim were to come in for their seating position though...you'd have the proof that they were warned about it but THEY made the choice to sit that way and, as such were responsible for their own H&S.
stillp  
#17 Posted : 08 July 2013 14:59:07(UTC)
Rank: Forum user
stillp

I'm a little surprised by some of the responses so far. If someone didn't wear PPE, would you allow them to continue working with just an acknowledgement that the PPE had been issued but they'd chosen to not wear it? Surely there is an obligation to issue appropriate furniture, together with training in its use, and then to enforce as necessary?
Gavin Gibson  
#18 Posted : 09 July 2013 16:11:42(UTC)
Rank: Forum user
Gavin Gibson

Let's try and be less legal and more helpful. Yes we can cover ourselves and our company's arse with paperwork, but the original concern implied moral, as well as legal and financial duties.
jay  
#19 Posted : 09 July 2013 16:17:14(UTC)
Rank: Super forum user
jay

There is an interesting article, with the title, " Just one ,ore thing....." . on adopting a behavioural change model that could facilitate health & safety improvements for office based users of display screen equipment in the July 2013 issue of SHP on page 26. The behavioural change model is supposed to be simple, COM-B for Capability, Opportunity and Motivation. B is for Behaviour. It focuses on posture, information/training in the use/adjustment of chairs, typing skills (touch typing or not) and taking adequate breaks . .
sadlass  
#20 Posted : 09 July 2013 20:32:24(UTC)
Rank: Forum user
sadlass

Stillp. The PPE comparison is not quite appropriate; there can be, and have been, significant enforcement actions against employers failing to apply (or enforce if you prefer) PPE requirements. Presumably there is a clear and obvious connection between hazard and PPE. The enforcement of these will be relatively straighforward - has a rule been broken? If yes, then 'you're nicked'. Not sitting up straight at a computer is more debatable. What is comfortable is a personal thing. The 'sit up straight' guide is known to be somewhat flawed anyway. I have rarely seen anyone holding that posture for long. No-one has ever been taken to task by the HSE under the DSE regs, as these are very much focussed on hardware provision and information. Therefore we are only looking to protect from civil claims really. Although the notion of 'sign away your rights' is totally wrong in most cases, and where the empoyer has identified a real risk, in this case it seems the only solution to completely cover the employers back. 'Enforcing' a suggested 'best' posture is clearly not credible or getting support from the managers - so what would you do here? Discipline the managers? Enforce is the wrong term in this very personal situation. Inform, provide the tools, encourage, exhort . . . but in the end, how bad can it be? However, I do recommend emphasising to staff the (policy rule) need to report immediately any aches, pains, etc. And having a fast response intervention. In the case of homeworkers this is pretty much the ONLY way to keep control only.
MadiB  
#21 Posted : 12 July 2013 16:52:15(UTC)
Rank: Forum user
MadiB

I recently did a DSE assessment with a member of staff whose had been suffering with neck pain for years. In her mind I was talking hogwash, so we agreed a compromise - she'd use my set up and sit "as recommended" for 1 week and see how it felt. 1 week later she became my greatest convert and challenges anyone sitting on their feet etc.
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