Hi. I worked in a large organisation (utilities : multi site) some years ago that bought in a system called "DATIX". I understand that this was primarily developed for the NHS. The system that we bought was customised to suit our own circumstances : types of accidents, locations, activities, named managers etc. Although cumbersome at first, it was useful in that specific managers, HR, training section and the H&S team were quickly made aware of the accidents / incidents and each was obliged to complete their own section of the reoprt. It also had good reporting systems & tools which kept our insurers happy. On the minus side, it was very expensive to purchase with ongoing maintenance / upgrades. As far as I could tell, it was using Microsoft Access with customised forms and customised reports. These could be produced in house if you had staff who were competent in using this programme ; if not, this product was relativelt easy to inut data and obtain reports.

Thanks. I have a feeling the better bought in systems will be expensive. I have been looking at a company called Rico. We have used in house in previous jobs and eventually you get exactly what you want/need - I am not sure we have the in-house capacity but maybe other options such as employing someone to build an in-house system would be financially viable. All food for thought ...

We have developed an in-house system that individual employees register to use and supply security answers. When an incident is entered on to the system, the person making the nentry will identify the Line Manager who will be responsible for undertaking the investigation and managerial action ections. The system automatically generates an email to the Line Manager informiing them of the incident and instructs them to provide specific information (RIDDOR report, photos, risk assessment etc) before the incident can be closed on the system. The system will also instruct managers when RIDDOR reports are required. We can produce all sorts of data, statistics, graphs and pie charts to take to Departmental and Corporate meetings. We can also identify individual managers or sections that are not completing the required actions in a timely manner. Our system is available for people to view and more. Safe_ray