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auntysmash  
#1 Posted : 21 August 2013 11:28:30(UTC)
Rank: Forum user
auntysmash

Ok, so you have found a safety issue which needs fixing - lets say that risk assessments haven't been done by a particular manager. You have asked nicely, you have pointed out legal obligations, you have tried to persuade, tried to cajole, tried being 'matey', tried being stern, tried to understand his reasons for not doing it, you have held up the manager against his peers and showed him to be lacking, you have escalated the failure to his boss, raised it in safety meetings, raised it to board level, tried to 'use' the unions to help you get it done and throughout you have documented the proverbial out of it....and it still doesn't happen....... What proportion of you are happy to leave it alone after that and 1) hope nothing bad happens 2) do it yourself - at the risk of setting a dangerous precendent or 3) accept the fact that if something does go wrong, you have all the proof you need in court to say it was the managers fault, you did your best your honour, couldn't reasonably have done more, he was a bad man etc. etc.. Or do you worry that despite this, the injured person of course will remain injured, it wasn't his fault and it could have been prevented by the manager. And maybe you might even feel an obligation to save the manager from himself? I'm interested to know how far you as a safety professional think you need to go to achieve what I would consider 'basic legal compliance'? Thoughts? Stu
Melrose80086  
#2 Posted : 21 August 2013 11:48:41(UTC)
Rank: Forum user
Melrose80086

Stu Does the person give any reason as to why they haven't completed the assessments or do they smile sweetly, nod their head saying "yes, of course I'll do it" then not bother. Has the person difficulty completing other tasks / time management etc or is it purely the H&S assessments they won't complete. If it's the former then they may have some form of learning disability / dysparxia (mentioned before in another thread with a really good link to a checkilist) that makes it difficult for them to concentrate on such things. if it's the latter, could it be because they don't feel competent so a little training (offering to shadow them on the first one with input if they aren't sure about something from yourself) perhaps? If it's just a case of them refusing to do it and not giving any reason and their line manager won't help then stressing to the board / MD that it would be THEIR desk it would land on if the brown stuff hit the fan might prompt them to take action. You could provide details of compensation payouts / fines levied for similar type accidents that could occur in the workplace and how that would impact on the business [reputation, lost time, sickness absence, compensation payout]. Sometimes money talks as they say so loosing lots of it might make them take note!
jontyjohnston  
#3 Posted : 21 August 2013 15:10:06(UTC)
Rank: Super forum user
jontyjohnston

Stu Taking the broader view and not getting caught up in the details of the example, useful as it is my view would be as follows. I have only 1 priority in my role and that is to do everything I can to make sure that people are safe. I do this for my employer but I have also felt compelled to intervene where I see serious at risk behaviours or activities for which I have no actual responsibility - even if I end up getting the bird! Having investigated one workplace fatality in the past (fortunately not my company) was one too many in my lifetime. Anytime I come across the sort of issue you describe I need only take a few quite minutes and remember the conversation with the deceased's family as to how he died while trying to support them. So, I would do absolutely anything needed to eliminate or reduce the risk - proportionate to its significance! I know that seems relatively easy to say but I am being genuine. The approach has got me into some problems in the past, but at least I slept well knowing that I had some effect in reducing the risks. Thankfully I work for an organisation that genuinely do not compromise on safety which means that I rarely face such problems in my current role. Hope this is helpful. Jonty
RayRapp  
#4 Posted : 21 August 2013 15:26:10(UTC)
Rank: Super forum user
RayRapp

Stu We have all been there at some point. Having escalated the issue to the great and the good, I think you have done all that you can. If the proverbial does hit the fan it won't be coming your way. Ultimately the responsibility lies with senior management. If they fail to act then so be it, unless of course there is a serious and imminent danger. In which case I would suggest referring the matter to Mr Regulator...that would be very rare. Ray
DavidGault  
#5 Posted : 21 August 2013 15:37:29(UTC)
Rank: Forum user
DavidGault

I would do the risk assessment as you suggest but I would also highlight the reasons I had done it with the person's manager, the EHS committee etc. It may set a precendent but the naming and shaming aspect should also show everyone that they will be highlighted even further as a poor manager. At least then if somethng goes wrong you have done your best. The second best iption is, as you have suggested, keeping all thepaperwork and notes of caloling etc. to ensure the right person is named on the prosecution.
pete48  
#6 Posted : 21 August 2013 15:49:06(UTC)
Rank: Super forum user
pete48

IOSH Code of Conduct point 4.6 covers this situation and is quite clear on what is expected of an IOSH Member in such circumstances. As ever, the actual significance would define the best approach to follow. In your example of a missing risk assessment-what is the significance of that missing document? Has it resulted in an unsafe practice or is it just an administrative issue that might result in a prosecution for failing to have one? (i.e. if a risk assessment were completed is it likely to result in any significant changes to controls) The response to each would be very different for me. The latter being something that could be left to line managers after making sure that a senior manager/executive is aware of the missing paper. The former of course being rather more important. This is especially so if you have a genuine concern that serious injury or death may occur as a result. The code is quite clear on what course an IOSH Member has to follow. p48
Steve W1  
#7 Posted : 21 August 2013 15:57:18(UTC)
Rank: Forum user
Steve W1

I encountered a similar situation a few years ago, I started to copy in on my emails the company MD who of course as a responsibility to ensure health and safety is competently managed within the company. I keep emphasising the need to comply legally and the possible outcome especially the culpability effect. I would not feel comfortable in leaving it alone in the hope that nothing may happen. It worked eventually. By the way the manager in question no longer works for us !!!!
KieranD  
#8 Posted : 21 August 2013 16:20:40(UTC)
Rank: Super forum user
KieranD

Stu To the extent that the relevant facts are as you state, the core issue is one of motivation, for > the manager you aim to influence > the directors especially those to whom he/she reports > you An option you may wish to consider is to write up the case study, without naming the company, and offering it for publication to the magazines for the sector in which the company operates as well as the national press and safety press. Learn from the feedback from each.
auntysmash  
#9 Posted : 22 August 2013 08:36:40(UTC)
Rank: Forum user
auntysmash

Many thanks to all for some quite diverse replies. This is a case of an individual manager, long serving (40+ years) and very effective indeed from a production perspective, but who prioritises H&S very low on his (and his teams) radar. His factory 'does' H&S it when there is no production left to do, which is rare. He doesn't do the RA's himself, just needs to delegate them out to his supervisors and chase if not completed etc. There is a 'low to moderate' risk to employees in that we may be missing some control measures for some of the less risky jobs, but the highest risks are well controlled. There is however significant risk of FIFI costs and increased claims (because of course we can't defend either without adequate up to date RA's). With regard to making sure all parties within the org are aware of the consequences - yes, done and double done! I suspect the upper management / directors are afraid to rock the boat with him however as he is so pivotal to output. Times and purses are tight for all at the moment and the board approach to H&S is much more reactive than I would like it to be - when something goes wrong they are all over it like a rash...... Jonty - I take your point and it's a very compelling one. Luckily for the company (but not for my sanity!), I get more determined the more I am fobbed off, so will keep going till they do what I want them to do. Luckily, this chap is an isolated case and generally I have no similar problems anywhere else. Stu
User is suspended until 03/02/2041 16:40:57(UTC) Ian.Blenkharn  
#10 Posted : 22 August 2013 08:45:43(UTC)
Rank: Super forum user
Ian.Blenkharn

It's sadly predictable that nobody has yet suggested a null hypothesis. I will do that. Might it be that you are wrong and he is right? Have you been suckered by the acquiescence of others who follow like sheep while just one individual chooses not to and, in his mind, knows that's the right thing to do. You mention various attempts at persuasion, then followed by bullying to get your way. You do not mention any reflection on your own decisions, which may not be the right ones.
redken  
#11 Posted : 22 August 2013 08:47:55(UTC)
Rank: Super forum user
redken

“here is a 'low to moderate' risk to employees in that we may be missing some control measures for some of the less risky jobs, but the highest risks are well controlled” “He is so pivotal to output. Times and purses are tight for all at the moment” Stu, the above is the real world. I would suggest your judgement of significant for FIFI costs is exaggerated in a situation where highest risks are controlled. Do not go any further , leave the man alone your bit is done.
auntysmash  
#12 Posted : 22 August 2013 08:50:04(UTC)
Rank: Forum user
auntysmash

Ian, You made me chuckle here, because I often say to people 'there are two ways to do things - my way or the wrong way', but my tongue is firmly in my cheek at all times! To be honest, I have questioned myself a lot over this particular issue and turned to the forum to get a reality check. So I think what I am asking him to do is right in the context of modern safety management, but perhaps very OTT in the context of safety management when he first started working here, if that makes sense? Stu
Clairel  
#13 Posted : 22 August 2013 09:54:23(UTC)
Rank: Super forum user
Clairel

I have to (strangely) agree with Ian. Playing devils advocate, if you are so sure about your opinion that a risk assessment is required then put the details of the 'safety issue' to the forum. Currently the lack of details means we cannot possible comment on whether you are right or wrong. The fact that everyone else has refused to back you raises some eyebrows. To be contentious I would also point out that doing a risk assessment in it's own right does not save lives. Measures can be in place without a formal risk assessment ever having been done and yet a risk assessment may have been done but there be no additional safety measures put in place. Risk assessment is not the be all and end all. As to the question....you do as best you can within your position. To go against direct orders from your boss (whether you agree with them or not) is a matter for company disciplinary wouldn't you say. You are directly disobeying your boss. If you feel that strongly then keep pursuing your case. Or quit your job (but do you really think you will find the perfect company and perfect boss that does everything you say?) Personally I would do what I can and no more. Luckily I choose to be a consultant nowadays so that I don't have to put up with such things!!
JohnW  
#14 Posted : 22 August 2013 10:22:54(UTC)
Rank: Super forum user
JohnW

aunty, As Claire (welcome back!) says, having a written RA is not the be all and end all, but you have said somewhere, I think, that the higher risks are already adequately controlled, so seems like you or someone has already done a 'mental' RA and put things in place. Writing all that down formally should not be difficult. I suggest you write up what is already in place, and put down the less serious unresolved issues as actions to be reviewed, and make suggestions e.g. PPE, keep the place more tidy, or whatever is relevant etc. Like Claire I am a consultant, but I DO have to put up with such things. If a manager is not interested I will sit down with a supervisor or operator and draft an RA, thedocument is in their system only lacking the manager's signature (so far I haven't had a stroppy manager saying I can't talk to his team - I suspect that might be a problem in your/this case?). John
auntysmash  
#15 Posted : 22 August 2013 11:45:55(UTC)
Rank: Forum user
auntysmash

Ok, ok, point taken, I'll lighten up on him!! But I must be missing something here - is risk assessing significant hazards not a legal requirement then? And are things which can cause minor / moderate considered insignificant by most practitioners? The manager in question has about 170 work activities on his RA register, only 14% of which are currently risk assessed. The company target and expectation is 95% complete and up to date at any given time - the gap is large as I'm sure you would agree. I realise that an RA document doesn't save lives in of itself, but once the fatality / life changing injury risks are dealt wth, do we not spend a large amount of our time dealing with the lesser risks and trying to protect the employees from minor / moderate injury and at the same time protect our org from claims or low scale HSE interventions? And do we not need RA's to achieve this? Clairel - not sure what you mean by 'directly disobeying my boss' - which bit are you referring to? Anyway, as always it is fascinating to see the different approaches that people have to safety issues and the standards they expect in their workplaces - there is no 'right' answer, but I guess the popular consensus is a sensible way to go. As in the title of the thread, I was just interested to see how far others would go to get what they see as basic H&S compliance. Stu
Gunner1  
#16 Posted : 22 August 2013 11:52:14(UTC)
Rank: Forum user
Gunner1

What about company H&S policy? Seems to me senior management are turning a blind eye to this individual who on the face it is ignoring H&S procedure therefore should at the very least be subject disciplinary action. If things go belly up you are in clear but senior management including the individual would not be.
redken  
#17 Posted : 22 August 2013 12:10:18(UTC)
Rank: Super forum user
redken

“is risk assessing significant hazards not a legal requirement then?2 Yes of course but: “170 work activities on his RA register, only 14% of which are currently risk assessed” If you judge that these are legally required then you are well out of compliance. Surely you must have an overarching assessment that gives you confidence that there are not significant hazards lurking in these work activities. PS good to see Claire back.
User is suspended until 03/02/2041 16:40:57(UTC) Ian.Blenkharn  
#18 Posted : 22 August 2013 12:14:54(UTC)
Rank: Super forum user
Ian.Blenkharn

Thank you for your agreement, even if delivered grudgingly and with the inevitable and unnecessary sarcasm from Clairel. Hopefully, the suggestions I had made have put paid to what was the predictable collective posturing of the 'we're always right' brigade.
ctd167  
#19 Posted : 22 August 2013 12:17:57(UTC)
Rank: Forum user
ctd167

I'm a great one for email correspondence. If the person concerned has responded negatively, elevate the problem to your boss, if he responds negatively, well at least you have a documented record of the facts.
Clairel  
#20 Posted : 22 August 2013 12:37:36(UTC)
Rank: Super forum user
Clairel

ian.blenkharn wrote:
Thank you for your agreement, even if delivered grudgingly and with the inevitable and unnecessary sarcasm from Clairel.
*sighs* I wasn't being sarcastic Ian. Historically you and I do not agree on many things Ian. It was a point of fact / surprise. Somethings never change. Maybe my stay will be short after all.
Clairel  
#21 Posted : 22 August 2013 12:40:05(UTC)
Rank: Super forum user
Clairel

auntysmash wrote:
The manager in question has about 170 work activities on his RA register.
Jeez. Considering a more streamlined way of doing it springs to mind.
auntysmash  
#22 Posted : 22 August 2013 12:52:48(UTC)
Rank: Forum user
auntysmash

Clairel wrote:
auntysmash wrote:
The manager in question has about 170 work activities on his RA register.
Jeez. Considering a more streamlined way of doing it springs to mind.
Must....not.....rise....to...the...bait :-) Seriously though, it is a big factory :-)
Clairel  
#23 Posted : 22 August 2013 13:25:35(UTC)
Rank: Super forum user
Clairel

auntysmash wrote:
Clairel wrote:
auntysmash wrote:
Must....not.....rise....to...the...bait :-) Seriously though, it is a big factory :-)
What bait?? You want one manager to do 170 risk assessments and you wonder why he hasn't done them? I was being serious. No trap being set. No intentionally antagonistic response. I'd say the same thing face to face if I was auditing you. The trouble with this forum is that some people ask for advice and then moan when that advice doesn't suit them. Is it any wonder many have left this forum. My return may indeed be short considering I'm being accused of being sarcastic and antagonistic for no good reason. Luckily my clients know I'm there to help and if that means pointing out issues with the way that they are doing things, then so be it. I believe in keeping health and safety simple and not perpetuating the myth that it has to be time consuming and vast in quantity. It has to be realistic. If your risk assessments aren't being done instead of belittling the person who hasn't done them try and understand why they haven't been done and then find a mutually acceptable solution. Trying to blindly force others to accept your way is rarely successful in my experience.
Gunner1  
#24 Posted : 22 August 2013 13:27:16(UTC)
Rank: Forum user
Gunner1

Clairel wrote:
ian.blenkharn wrote:
Thank you for your agreement, even if delivered grudgingly and with the inevitable and unnecessary sarcasm from Clairel.
*sighs* I wasn't being sarcastic Ian. Historically you and I do not agree on many things Ian. It was a point of fact / surprise. Somethings never change. Maybe my stay will be short after all.
So, could be a short but not so sweet stay. There was me thinking you could take the flack Clairel.
auntysmash  
#25 Posted : 22 August 2013 13:32:49(UTC)
Rank: Forum user
auntysmash

Clairel wrote:
auntysmash wrote:
Clairel wrote:
auntysmash wrote:
Must....not.....rise....to...the...bait :-) Seriously though, it is a big factory :-)
What bait?? You want one manager to do 170 risk assessments and you wonder why he hasn't done them? I was being serious. No trap being set. No intentionally antagonistic response. I'd say the same thing face to face if I was auditing you. The trouble with this forum is that some people ask for advice and then moan when that advice doesn't suit them. Is it any wonder many have left this forum. My return may indeed be short considering I'm being accused of being sarcastic and antagonistic for no good reason. Luckily my clients know I'm there to help and if that means pointing out issues with the way that they are doing things, then so be it. I believe in keeping health and safety simple and not perpetuating the myth that it has to be time consuming and vast in quantity. It has to be realistic. If your risk assessments aren't being done instead of belittling the person who hasn't done them try and understand why they haven't been done and then find a mutually acceptable solution. Trying to blindly force others to accept your way is rarely successful in my experience.
Clairel, Please don't take offence! And I even added smileys too :-).... That's 170 RA's for one factory, but split across his whole team of supervisors (eight I believe) who are all suitably trained to do them etc.. That's a couple of RA's per assessor per month, roughly. I already stated above that he doesn't have to do them himself, rather he is responsible for the factory (and the H&S within it). I would genuinely welcome anybodies constructive advice as to how to resolve this issue, whatever it needs. Stu
Clairel  
#26 Posted : 22 August 2013 13:46:08(UTC)
Rank: Super forum user
Clairel

Gunner1 wrote:
So, could be a short but not so sweet stay. There was me thinking you could take the flack Clairel.
I am more than prepared to take the flack from whatever opinion I may have. That's the nature of debate and opposing opinions. I don't even mind a bit of gentle ribbing (that's the right expression isn't it?) But within hours being accused of being sarcastic and antagonistic when I'm not being so, is somewhat wearing. That isn't having issue with my opinion that is just trying to get at me personally. And I really don't want that anymore. It's one of the reasons I left and I was hoping a lengthy absence might put a stop to it all. Apparently not. I'm too tired to deal with it anymore. It's so unnecessary :-(
Gunner1  
#27 Posted : 22 August 2013 14:18:48(UTC)
Rank: Forum user
Gunner1

Clairel wrote:
Gunner1 wrote:
So, could be a short but not so sweet stay. There was me thinking you could take the flack Clairel.
I am more than prepared to take the flack from whatever opinion I may have. That's the nature of debate and opposing opinions. I don't even mind a bit of gentle ribbing (that's the right expression isn't it?) But within hours being accused of being sarcastic and antagonistic when I'm not being so, is somewhat wearing. That isn't having issue with my opinion that is just trying to get at me personally. And I really don't want that anymore. It's one of the reasons I left and I was hoping a lengthy absence might put a stop to it all. Apparently not. I'm too tired to deal with it anymore. It's so unnecessary :-(
Yes, it did not take long to beat you down. Seems like absence did not make the heart grow fonder! You have to try and rise above it all. You are entitled to state your opinion but surely realise the accuser was also being sarcastic and antagonistic.
SP900308  
#28 Posted : 22 August 2013 14:22:44(UTC)
Rank: Super forum user
SP900308

GROUP HUG!!
Gunner1  
#29 Posted : 22 August 2013 14:34:22(UTC)
Rank: Forum user
Gunner1

SP900308 wrote:
GROUP HUG!!
Stop it! I'm welling up!
Clairel  
#30 Posted : 22 August 2013 14:43:39(UTC)
Rank: Super forum user
Clairel

And there was me thinking that humour had been lost from the forum! ;-)
User is suspended until 03/02/2041 16:40:57(UTC) Ian.Blenkharn  
#31 Posted : 22 August 2013 14:45:07(UTC)
Rank: Super forum user
Ian.Blenkharn

Well, thank you very much for not being sarcastic
User is suspended until 03/02/2041 16:40:57(UTC) Ian.Blenkharn  
#32 Posted : 22 August 2013 14:51:20(UTC)
Rank: Super forum user
Ian.Blenkharn

...but it certainly seemed that you were Anyway, nice to know that you were agreeing with me. In the time since that post I have had 2 messages of support and agreeing with me, from those who did not wish to put their head above the parapet. You make number 3. That must be a record!
SP900308  
#33 Posted : 22 August 2013 14:54:53(UTC)
Rank: Super forum user
SP900308

Hair pulling, name calling, spitting, kicking and tantrums aside....what is the reason given by said Manager?
Graham Bullough  
#34 Posted : 22 August 2013 15:03:54(UTC)
Rank: Super forum user
Graham Bullough

And now for something completely different........or at least a diversion to the huggy wuggy nonsense which suddenly appeared on this thread. It's likely that some forum users will have interpreted this thread's catchy title as being a double or even a triple entendre. Therefore, thank goodness nobody has yet posted any responses which could be considered ribald/crude/scurrilous/bawdy, etc. Hope this observation helps to keep the forum free from smut!!! :-)
auntysmash  
#35 Posted : 22 August 2013 15:05:03(UTC)
Rank: Forum user
auntysmash

SP900308 wrote:
Hair pulling, name calling, spitting, kicking and tantrums aside....what is the reason given by said Manager?
Hasn't got the time / his supervisors haven't got the time. Too much production at the moment (but production has been high for 18 months so not a temporary issue) . H&S activities are not a priority to him. Stu
auntysmash  
#36 Posted : 22 August 2013 15:11:15(UTC)
Rank: Forum user
auntysmash

Graham Bullough wrote:
And now for something completely different........or at least a diversion to the huggy wuggy nonsense which suddenly appeared on this thread. It's likely that some forum users will have interpreted this thread's catchy title as being a double or even a triple entendre. Therefore, thank goodness nobody has yet posted any responses which could be considered ribald/crude/scurrilous/bawdy, etc. Hope this observation helps to keep the forum free from smut!!! :-)
How far? In my younger days, quite far actually. Nowadays, a double cocoa and an early night is how I roll. But any inuendo actual or percieved was truly unintended :-)
Gunner1  
#37 Posted : 22 August 2013 15:13:42(UTC)
Rank: Forum user
Gunner1

Ian.Blenkharn wrote:
...but it certainly seemed that you were Anyway, nice to know that you were agreeing with me. In the time since that post I have had 2 messages of support and agreeing with me, from those who did not wish to put their head above the parapet. You make number 3. That must be a record!
3 - not so many in agreement then.
Gunner1  
#38 Posted : 22 August 2013 15:17:15(UTC)
Rank: Forum user
Gunner1

Graham Bullough wrote:
And now for something completely different........or at least a diversion to the huggy wuggy nonsense which suddenly appeared on this thread. It's likely that some forum users will have interpreted this thread's catchy title as being a double or even a triple entendre. Therefore, thank goodness nobody has yet posted any responses which could be considered ribald/crude/scurrilous/bawdy, etc. Hope this observation helps to keep the forum free from smut!!! :-)
Yes, we seem to be getting there with us all agreeing /not upsetting each other. Hooray!
Safe AS  
#39 Posted : 22 August 2013 16:00:56(UTC)
Rank: Forum user
Safe AS

I agree with Jonty (post #3)....that's what we're in this profession for.
User is suspended until 03/02/2041 16:40:57(UTC) Ian.Blenkharn  
#40 Posted : 22 August 2013 16:39:15(UTC)
Rank: Super forum user
Ian.Blenkharn

auntysmash wrote:
Hasn't got the time / his supervisors haven't got the time. Too much production at the moment (but production has been high for 18 months so not a temporary issue) . H&S activities are not a priority to him.
Don't overlook the fact that he and his colleagues are earning the profits that pay your salary!
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