Rank: Forum user 
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In my current position I am faced with a new challenge on managing my employees safety whilst they are working on Customer's sites and I'm wondering if anyone is willing to share information on how they do this.
To give a bit of background, I am now working in a welding/fabrication business whereby our employees spend at least 50% of their time working on our Customer's sites where we obviously have limited control compared to when they are working within our own workshop. Having spent most of my time to date trying to deal with the elements that I have more control over in our own premises, I now feel that it is time to start looking further afield as the on site work may present a variety of hazards which are not present or are different to those in our own workplace. For the avoidance of any confusion, we are not permanently based on site and could be on site anything from a couple of hours to a couple of days at a time depending on the job in question.
My initial feeling is to issue a questionnaire relating to various aspects of safety management (e.g. welfare, emergency preparedness, transport arrangements, LOLER operations etc.) followed up by site visits but I just wondered how others managed this sort of activity.
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Rank: Super forum user
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We did it in a similar way to what you suggest ( small refurbishment works by the way )
We had a simple checklist that the team completed prior to the job ( a long time ago so I don;t still have or I would share ). The team leader then discussed the safety rules for the day with the team before going ahead.
Sites were visited on a random basis by area supervisors to ensure work was being done correctly and quiz the team on the completed of the checklist to ensure quality.
Always tricky unless you can spare the man power to actully attend site.
Customers seemed to like this approach though.
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Rank: Forum user
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We are in a similar situation, where our guys work on sites, sometimes only for a few hours, where logistically we are unable to visit prior to the work taking place and so unable to undertake a risk assessment.
We always speak to the client by telephone to try to understand the potential exposure to risks such as working at height, noise, exposure to contaminants, the requirement for permits etc and incorporate the conclusions from these discussions within our RAMS.
Again, we always email a copy of said RAMS to the client for his review prior to going to site, there may be things he wishes to include which we have missed.
We also issue a hazard identification sheet for each job to our site supervisor, who MUST complete this document and discuss the potential exposure to hazards he has identified with the client PRIOR to undertaking any work.
If he cant agree control measures to said risks then he is duty bound not to undertake any work and its at this point I usually get the phone call.
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Rank: Super forum user 
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fscott wrote:In my current position I am faced with a new challenge on managing my employees safety whilst they are working on Customer's sites and I'm wondering if anyone is willing to share information on how they do this.
To give a bit of background, I am now working in a welding/fabrication business whereby our employees spend at least 50% of their time working on our Customer's sites where we obviously have limited control compared to when they are working within our own workshop. Having spent most of my time to date trying to deal with the elements that I have more control over in our own premises, I now feel that it is time to start looking further afield as the on site work may present a variety of hazards which are not present or are different to those in our own workplace. For the avoidance of any confusion, we are not permanently based on site and could be on site anything from a couple of hours to a couple of days at a time depending on the job in question.
My initial feeling is to issue a questionnaire relating to various aspects of safety management (e.g. welfare, emergency preparedness, transport arrangements, LOLER operations etc.) followed up by site visits but I just wondered how others managed this sort of activity. Hi fscott A question that could generate so many answers.........It really depends on your style of approach as there is not one definitive answer. If you are just bouncing ideas then I would probably start off with the following; - Gather information on all tasks and what they entail on site - Research into related legislation - Research into guidance documents applicable - Compile list of current applicable internal procedures - Generate a spreadsheet with a analysis of short falls of current procedures in place - Where possible detail achievable procedures which will control or lower (ALARP) risk levels for task - Research training for short falls in control measures once new procedures are adopted - Implement training to address shortfalls (including hazard spotting and behavioral safety) - Implement a dynamic style risk assessment (detail in procedures) and provide specific training for this element. Not sure if the above is what you are after but that was a quick 5 minute off the top of my head 'to do`s' if I was completing your task. General questionnaires can be sent out but they may be a waste of time if you have not already gone though the process of current shortfalls to understand exactly what you wish to find out form your questionnaires upon completion.
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