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RayRapp  
#1 Posted : 05 December 2013 20:07:04(UTC)
Rank: Super forum user
RayRapp

...doing h&s inspections/site tours?

As opposed to burying your head in your laptop or desktop, meetings, answering your mobile, sending texts, responding or writing emails, etc. Maybe you have not really given it much thought, but I bet when you analyse it is much less than you think.

Ray

johnmc  
#2 Posted : 05 December 2013 21:02:04(UTC)
Rank: Forum user
johnmc

Hi Ray, as the only safety advisor on a recent project I managed to get out and about for 10-20% of the time, however on a larger project with an administrator and a safety manager it was more like 80%. I feel that the more time spent engaging with the guys on site building relationships and answering questions is what safety should be about rather than a weekly inspection where only poor practice is observed and safety is seen negitivley. Just my views, good luck.
Brett Day SP  
#3 Posted : 05 December 2013 22:02:08(UTC)
Rank: Forum user
Brett Day SP


johnmc I couldn't agree more.

Rgds

Brett
CarlT  
#4 Posted : 05 December 2013 22:37:51(UTC)
Rank: Forum user
CarlT

I would have to agree that pre-retirement it was usually around 20% of the time.
That being said, I had the support of the depot safety reps who took the pressure off a bit and I also had to carry out investigations and customer relationship days etc so the reality is it depends on the job as to what level of contact is possible.
CarlT  
#5 Posted : 05 December 2013 22:42:14(UTC)
Rank: Forum user
CarlT

I should have also said that I totally agree with John that it is important to try to break down the negativity of the workers towards H&S and that can only come by talking with them and getting them involved.
pete48  
#6 Posted : 05 December 2013 23:56:05(UTC)
Rank: Super forum user
pete48

Interesting question Ray. If I answer your question literally I would say less than 10%. If you are asking how much time is spent where the value is added, be that production units, const sites, stores, managers offices well then the answer is different.

Inspections and site tours are a specific task but only part of why a presence 'on site' might happen. It is important to be visible where people actually work but all employees work (inc managers and execs--honest that bit is true). So whilst it is important to have a visibility at the coal face it is just as important to be visible elsewhere.

I used to try to make sure that at least 60% of my time was spent away from my office and that I did visit all parts when on site. So if I went to a site for a meeting I would also call into the shopfloor and catch up with the latest gossip. Or vice versa, have a cuppa with the office manager after a site visit.
Often no one, me included, even mentioned H&S during such ancillary visits. That's a good indicator that you have been accepted as part of the team.

You are quite right when you suggest that it is all too easy to get sellotaped to your desk, it needs managing otherwise it does become the default position,

p48
bob youel  
#7 Posted : 06 December 2013 07:24:50(UTC)
Rank: Super forum user
bob youel

If possible H&S bods should spend as much time with the most senior management team as they can in whatever situation from golf to policy meetings as its only by continually having a presence with decision makers that H&S slowly becomes an embedded part of management noting that bottom up is only one way and if the top people have no buy in then its a waste of time - by being 'one of them' you become an accepted and thereafter H&S has a chance of becoming an accepted norm
RayRapp  
#8 Posted : 06 December 2013 10:18:50(UTC)
Rank: Super forum user
RayRapp

Interesting comments and much different than what I expected.

I did put in my original thread inspections/site tours, people sometimes call them different things. The purpose is to engage with site personnel as well as checking unsafe conditions and acts. Equally engaging with supervisors and managers who work predominately in the office is important.

Nevertheless, I find that more and more of my time is spent in the office rather than out on site. Indeed to such an extent that I probably spend less than 5% of my time on site. I wondered if other practitioners are in a similar position.

My other concern is that much that I do is reactive as opposed to proactive. Some things need to be done, but again I would say that at least 90% of my working day is spent doing reactive tasks - surely this is not right?
gramsay  
#9 Posted : 06 December 2013 10:37:00(UTC)
Rank: Super forum user
gramsay

I'm in the same boat, Ray. I spend about 60% of my time in my own office, 25% elsewhere but not inspections / tours / etc and only about 10% on front-line h&s. Not sure what I do for the other few %...

Three years' ago I was doing 120+ inspections / audits / etc per year, but recently it's down to less than thirty as we've taken the time to rebuild a very old h&s system from the ground up. At least this is helping us improve the quality of the proactive stuff, but I'd like to have the time to get out and talk to people more.

Having said that, we've worked with our senior managers to bring the inspections their staff do more closely aligned with ours (getting them to visit each others' areas, etc) which has multiplied the usefulness of what goes on.
A Kurdziel  
#10 Posted : 06 December 2013 11:54:33(UTC)
Rank: Super forum user
A Kurdziel

As it’s Friday and I am in contrarian mood how's this is for a question- why is the shop floor the ‘front line’?
Usually you find that the people on the shop floor are trying to do the best they can with what ever management is throwing at them. Perhaps the best place for the H&S adviser is with the people at the top, trying to get them to include good H&S practice in the way the work is planned and managed not just what the poor sods on the ‘front line do’?
Not saying I am right just another way to look at it.
JasonMcQueen  
#11 Posted : 06 December 2013 14:40:31(UTC)
Rank: Forum user
JasonMcQueen

Personally, I'd say about <5% but I think it depends on where you are in building a safety structure within a business. I changed employers recently and there's a lot to do to even get the basics in place from a strategic perspective. In contrary, where I was previously I had more time available as I'd already done these things.

I echo the previous post on having safety reps. These are invaluable and I always look to install such a position even in non-union environments. You give ownership of the issues to the people as well as having ears and eyes on the shop floor at the same time.
Clairel  
#12 Posted : 06 December 2013 14:43:11(UTC)
Rank: Super forum user
Clairel

As a consultant, perhaps 2 days out and about and then three or four days writing up. Unfortunately.
Clairel  
#13 Posted : 06 December 2013 14:44:13(UTC)
Rank: Super forum user
Clairel

....if I'm ever in a bad mood on here, is any wonder!! ;-)
Kate  
#14 Posted : 07 December 2013 12:34:44(UTC)
Rank: Super forum user
Kate

I'm not employed as an inspector, so why should I expect to spend a lot of time doing inspections?
CarlT  
#15 Posted : 07 December 2013 22:06:28(UTC)
Rank: Forum user
CarlT

In 9 depots and 3 office locations I conducted 2 annual safey audits and monthly depot observation reports. These all were done as a means of gauging the effectivness of our safety rules/initiatives, assisting the depot safety reps and engaging with the people who were most at risk. In that role it was both appropriate and a company requirement. I might add, the safety reps have a daily diary they are required to keep and for each workday there is a diary task which could be anything from walking the fire routes to checking the PAT testing has been done on a number of items so this also reduced the need for me to actually conduct site inspections.

Earlier in the thread I said it depends on the job what amount of contact is possible, well I think it also depends on the job as to what amount of time is appropriate or needed.
RayRapp  
#16 Posted : 07 December 2013 23:44:47(UTC)
Rank: Super forum user
RayRapp

Kate wrote:
I'm not employed as an inspector, so why should I expect to spend a lot of time doing inspections?


Kate, I'm not paid to be a nanny but it goes with the territory.

Inspections and tours are an accepted practice to check that what we say we are doing is actually what we are doing at the coal face, plus engaging with the workforce and promulgating good practice. You can't do this sitting behind a desk.
mikeeeeeboy  
#17 Posted : 08 December 2013 00:41:36(UTC)
Rank: Forum user
mikeeeeeboy

If you sit behind a desk all day then you will never be able to make changes and a difference , you safety culture will be poor and no accidents/incidents near misses etc will be reported. Is that what you want for your workforce ?
Kate  
#18 Posted : 08 December 2013 16:04:16(UTC)
Rank: Super forum user
Kate

So is someone who isn't on an inspection / tour necessarily sitting behind a desk, then?

Why such a limited characterisation of the possibilities of the role and of the methods for engaging with the workforce?

Time to broaden your horizons if those are the only things you do!

What about training, coaching, inductions, building relationships, meetings with people to discuss their concerns, helping people with risk assessments, chasing people up to do what they promised to do, talking to people, stopping to listen to people, seeing what you can do to help people, looking at things that people are worried about - like my average week?

Putting myself in the workforce's safety shoes, I'd resent having my work area being inspected on an hourly basis - because that's how often I would be inspecting each work area if I spent half my time on inspections.
Corfield35303  
#19 Posted : 09 December 2013 09:38:04(UTC)
Rank: Forum user
Corfield35303

About 10% - 20%, maybe as low as 5%.....

But surely it all depends on the structure and size of the organisation you work in?

My view is that unless you have a team approach with different people at different levels doing some quite specific tasks, every H&S bod should spend some time on the shop floor. If you are a trying to influence leaders to take more of an interest then taking them (or pushing them) on leadership tours is a good idea, at a lower level going around with managers who themselves might not get onto the shopfloor that often is also good.

At all levels being visible and accessible to the workforce is a good idea.

I've met H&S managers who don't get out and about and its very easy for them to lose track of whats happening in their own businesses and think that health and safety is all about paperwork and writing policies etc, it plays a part, but as an excellent line manager of mine once said about safety "keep your eye on the ball, not on the scoreboard"

Arguably in a one site business a weekly 'casual' walk around/inspection for 20 minutes would be fine, and that might make up 1% of the working week!
A Kurdziel  
#20 Posted : 09 December 2013 10:54:13(UTC)
Rank: Super forum user
A Kurdziel

I can see Kate’s point. I once had a line manager and his approach was to spend as much time out of the office as possible ‘on the front line’ .Unfortunately he seemed to spend all of this time chatting, showing his face and make general comments on H&S. He hardly ever wrote up what he found and he didn’t feedback his findings into any sort of review system. So yes he spent nearly 50% of his time out and about raising the profile of H&S but this did not produce any significant changes as people just kept doing what they had done before.
By contrast I did a benchmarking exercise with H&S person in another organisation and she spent her entire day processing statistics. She literally had no idea of what was going on next door to her. She admitted she didn’t have time to audit or inspect and was completely invisible to most staff.
So it depends on the organisation and what level you are pitching at.
Graham Bullough  
#21 Posted : 09 December 2013 16:18:06(UTC)
Rank: Super forum user
Graham Bullough

Do any forum users have experience of or know of OS&H professionals paying joint visits with senior managers/bosses to workplaces and sites in order to see/hear/discuss with employees and line managers what happens on the 'shop floor' or 'front line'? If so, how were the bosses persuaded to pay such visits? Did the bosses think such visits were useful? (asking for more joint visits is a good indication!) Did such visits help to improve the bosses' perceptions/understanding of OS&H and lead to positive improvements? Also, did the visits have any positive effects on employees and their line managers?

For those in organisations where such visits are unknown, do you think it might be worthwhile trying to encourage such visits? Due thought, tact and care would need to be given about who should encourage which boss and with what reasons. For example, an opportunity to see what really happens as opposed to what the boss thinks happens, a chance to be better informed than other senior bosses, a chance also to see how improvements can be made regarding business efficiency, standard of service, etc. Bosses are busy people so it might be best, in the first instance at least, to propose a relatively brief visit or concentrate on a relatively finite area of work, perhaps with one or more significant issues about which senior bosses ought to be aware and making decisions. A joint visit could be posed as an easier/quicker/more efficient way for a senior boss to be told about and understand significant OS&H issues rather than simply read reports and e-mails, etc.

The worst that can happen presumably is for a senior boss to politely decline the suggestion of a joint visit. However, he or she might later have a re-think about such a suggestion and change their mind or suggest that another senior colleague gets involved. Another possibility is that a senior boss might say yes, perhaps because the suggestion strikes them as novel, audacious and/or worth a go.

Ray. The above questions and thoughts might appear to be a digression from the theme of your thread. However, they're intended to provoke a development of the thread through constructive discussion and advice about how OS&H professionals with finite time and facing competing demands might become both more effective and more influential in their work.
Mick Noonan  
#22 Posted : 09 December 2013 16:18:32(UTC)
Rank: Forum user
Mick Noonan

My Boss thinks I'm 95% Field v 5% Office/Laptop/paperwork

But actually I'm 5% Field v 95% Office/Laptop/paperwork

Something soesn't make sense

Mick
chris42  
#23 Posted : 09 December 2013 17:18:22(UTC)
Rank: Super forum user
chris42

I probably spend 50% of my time auditing /inspecting, 15 % driving to different sites, 20% writing up reports and lists of things to do (for Local managers) and 35% other paperwork and organising things. The parts above 100% are free evening and weekend work.

The 50% auditing does include talking to both the managers and other employees, both taking an interest in what they are doing and explaining reasoning for certain H&S issues at a local level. I also encourage them to feedback issues to me (and ensure I look into them and get back with an answer positive or negative). I have built up a reasonably good working relationship because of this with the local management, taking time to explain things and take them through everything from LOLER / PUWER inspection reports, to understanding waste paperwork. The company higher up feel everything is ok in their world and only needs policing – which is sadly not the case.

A previous position the MD ( and other Directors and Managers) would walk around with me every 6 weeks, for quite a few hours and look at everything SHEQ. The MD knew the names of every employee (all 240+). The walk about was an excellent opportunity to discuss issues as we went, and plan where we wanted to be. Because it was not production related it sent a powerful message (IMHO) to all employees. Not so where I am now unfortunately. The last thing anyone at the sharp end wants to see is the MD. The approaches are very different and as you would expect, so is the outcome (Openness V’s Fear).

Interestingly in my previous role my time was spend more as Kate described, so time inspecting was more in the region of 5%.
Sweep  
#24 Posted : 09 December 2013 20:29:42(UTC)
Rank: Forum user
Sweep

Kate, couldn't agree more with your post.

Pre-start meetings
Hazard review
Document review

All pro-active, essential and not an inspection.
CarlT  
#25 Posted : 09 December 2013 23:41:18(UTC)
Rank: Forum user
CarlT

Graham, yes I did always have the General Managers and when possible the Regional Directors accompany me on depot walkarounds. It was a positive experience for them because they could get a snapshot of where their depots were at as far as housekeeping went and what good and bad work practices looked like.
I didn't need to persuade them too much because it was approached as if it was an expected norm. It helped of course that the company bonus structure included needing a 90% or better safety audit score and 3 of those marks were dependent on the outcomes of the monthly observation reports.
Clairel  
#26 Posted : 10 December 2013 09:16:44(UTC)
Rank: Super forum user
Clairel

....and people say I'm prickly!

Melrose80086  
#27 Posted : 10 December 2013 12:43:49(UTC)
Rank: Forum user
Melrose80086

I work three days a week and am normally out the office one of these each week (either delivering training, doing risk assessments for staff or attending meetings at other locations where I normally have an informal chat as well about any H&S issues).

Having said that, this week I'm in the office for the 3 days (but am out twice next week...though one of them is the staff lunch so doesn't really count!). Then that's me till the 6th January - whoooohoooo!


Corfield35303  
#28 Posted : 10 December 2013 15:56:19(UTC)
Rank: Forum user
Corfield35303

Graham - We have a process of leadership safety tours. The only way it works is by the top level, the board or executive, being supportive and encouraging them. They are also also an expectation within our safety standards. I count them across the business and let the exec know annually how many have been done. If they arent done in area I also let them know.

It would get only limited support if it wasnt driven from the top.
RayRapp  
#29 Posted : 10 December 2013 17:42:09(UTC)
Rank: Super forum user
RayRapp

Clairel wrote:
....and people say I'm prickly!



Really?
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