Hi, would like to hear what other people's tactics / procedures are on working in domestic premises and the residents are smoking??

We try to match smokers with service users & their families etc. who smoke We try to encourage service users to stop smoking whilst staff are present and for 1 hour before hand We try to encourage service users friends/relatives etc. to stop smoking whilst staff are present We try to evaluate all areas using the reasonably practicable arguement and noting social services law etc. and the individual cases We let individual employees make decisions for themselves where all else fails This is a very hard area to manage