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Maintenance contractors visiting elderly residents premises
Rank: Forum user
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Has any got any experience/advice about maintenance Engineers (as contractors to the landlord, nothing to do with any care process) visiting residents premises where there are elderly/vulnerable adults?
I know that an in-house maintenance man in a care home would undergo SOVA training, but I'm concerned that our staff may be in a position where an accusation could be made against them by an elderly/confused person.
The obvious solution is to only due work in such premises with another person - preferably a relative or carer - being present, but the reality is that that may not always be possible.
Thanks for any help
Graeme
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Rank: Super forum user
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firstly the staff probably need to be DBS checked and look at SOVA or its equivalent
this can be a complicated area and unless the company is very experienced in this area it may be the case that they take advice and workers [for their own protection] may have to work in pairs e.g. even smoking in somebodies home can be offensive and some tenants may suffer from all kinds of 'mental' things - I know of one area that was known as the 'baby doll' area and staff had to work in twos because of their high possibility of sexual harassment from the supported tenants
maintenance V care - in this type of environment the company and workers need to have the appropriate attitude as the care aspects cannot go away in some instances e.g. the worker needs to appreciate the circumstances as must the employer so additional time may be needed for the staff to do work as they may also need to interface somewhat with the tenants noting that this is the tenants home
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Rank: Super forum user
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POVA no longer exists, it has been replaced with the Vetting and Barring Scheme, details on the Independent Safeguarding Authority website (which is a painful disaster at times).
¨From July 2010 all new employees and volunteers, and those moving jobs who want to work with children or vulnerable adults frequently or intensively can register with the ISA.
In general, from November 2010, all new employees and volunteers who want to work with children and vulnerable adults frequently or intensively must be ISA-registered before they can start work. From then it will be illegal to employ people who are not ISA-registered.
From April 2011 people who are already working in regulated activity may apply for ISA-registration, this will happen in phases up to July 2015¨
Note the MUST.
Although I also note that many, very many, subcontractors to organisations like housing associations are not registered.
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Rank: Forum user
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The key issue is the definition of 'work with' children and vulnerable adults; our staff will not be working with them, but may be working in situation which may bring them into contact with such groups of people.
I'll check the information sources you have listed.
Thanks
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Rank: Super forum user
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If they have unsupervised access then they need clearance. And they cannot supervise each other.
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Maintenance contractors visiting elderly residents premises
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