Rank: Forum user 
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As an organisation my company is fully aware of the requirements and proactive in its provision for people with disabilities however I have recently been told during an audit that the company should have a policy on accessibility for the less abled, is this correct if so can you point me in the direction of the requirement.
I have looked at the DDA and some equality legislation, if there is a requirement for a policy is it DDA, Equality Legislation or Human Rights?
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Rank: Guest
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John
First conduct the usual Risk Assessment to identify the hazards for less abled people to access your organisation. Determine the risks and the control measures.
Do all that is practicable and reasonable to aid the access then write up the policy and procedure.
Rich
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Rank: Forum user
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The DDA has been replaced by the Equality Act.
The Equality Act doesn't say you have to have a written policy. It does say that in certain circumstances you have to make reasonable adjustments for disability.
A written policy is just one good way of supporting and demonstrating that (or, if you wish, that you go beyond the legal minimum).
Auditors like you to have a written policy because then they have something to audit against. If there's no written policy, it's difficult for them to know where to start.
So this is an organisational and audit need, not a legal one.
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Rank: Forum user
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I agree with Kate, you don't have to have a written policy but it is helpful in some circumstances.
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