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Are public speaking skills a must have in H&S?
Rank: Forum user
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Hi Everyone
I have been working as a H&S advisor for just over 2 years now in the construction industry, with an additional 10+ years experience in the trades so I like to think I know what I am talking about.
To add to that experience, I also have the NEBOSH construction certificate and have recently completed my NVQ level 5
I enjoy my job (for the most part) and enjoy working for a company that puts a lot of time, money and effort into H&S.
My problem is, I am awful at speaking up in front of groups of people. I get nervous, mumble and I am sure I cannot be communicating the relevant information in an effective manner..... does this mean that H&S is not for me????
The NVQ was a real eye opener and hard work and there were several questions related to effective communication as it is essential for getting the message across. I am starting to think this is not for me but don't want to give up because I am lacking in one area.
Any thoughts? Anyone else had similar experiences?
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Rank: Super forum user
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Advice, Yes.
Nearly all people get nervous when speaking in front of an audience they only difference is some people hide it better. Also the more you do it the easier it gets. Remember that some great performers used to be physically sick with fear before they went on stage.
I remember nearly having a panic attack when I first had to present some training however I had no choice and just had to get on with it. Now about 8 years later I dont bat an eyelid.
Confidence will come with time. Trust me, it does get easier (no matter how hard it it feels at the moment).
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Rank: Forum user
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Hi,
Congratulations on your achievements thus far, you should be proud. Communication? Yes it's important in every job, but nobody States it has to be oral? There are many alternative methods to communicate with your peers. What works best for me is to identify which way each group prefer to receive H&S communications (pictorial, written, oral, practical demonstration etc.). Your not alone, I seem to remember a certain labour politician on news night who couldn't remember a name of a party donor, some would say he forgot, others panicked or maybe it was nervous energy! It does wonders to everyone. Footballers miss penalties, cricketers get bowled. Get my point, it's part of life. Your clearly a very clever person, so why not look at improving on you weak skills. Never give up though, you probably make a positive difference regardless of your perceived weaknesses. I have met many HSE presenters who are not very good communicators, and they are the regulator. Keep going.
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Rank: Forum user
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I think you will find that many/most of us have had exactly the same experiences as you.
Surveys conducted by various polling organisations have found that, for many people, fear of public speaking is one of their main phobias. I can speak from personal experience. I hated it when my job as a safety manager required me to speak to small groups and then to audiences of over a hundred people. Sweaty palms, dry mouth (very) and a dysfunctional gut were just some of the physical symptoms and then there was what was going on in my head! I would rather have handled snakes and spiders and looked over a 1000 ft drop than speak in public. However these was no way of avoiding it and so I did it and kept on doing it. And over time I relaxed and got better at it. Now I feel I can handle it pretty well and speak to large audiences too. It took time to develop this confidence, years not months, so don’t expect it to happen quickly. However when you start to feel the confidence coming, it is a great feeling. My advice would be to jump at every opportunity to speak and every time you do it, the easier it will be. Remember that most of those listening to you would also suffer the same worries it they had to come to the front and speak.
It appears that you are making good progress in your career and are enjoying it. Well done and keep at it.
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Rank: Forum user
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Guys... Thank you very much for your advice and words of encouragement! Each of your descriptions pretty much sums up exactly how I feel on a regular basis and after 2 years it is no better. I avoid speaking to groups like the plague, which if I am honest, means that I am not fulfilling all of my duties at work - this is not something that I am OK with.
On the flip side, I am generally the first into work and the last to leave and as far as the rest of my duties go, I think I am fairly on the ball!... seems a shame to give it up now because I am lacking in one particular area.
Maybe a few beers before my talks would help!! haha
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Rank: Super forum user
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Face your fear.
If you have a fear of heights, you go to the top of the building! If you're afraid of bugs... get a bug.
Go for it man, jump off the high dive, stare down the barrel of the gun, pee into the wind!
i.e do more presentations ;)
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Rank: Super forum user
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Personally I think it is a must. Not just presentations and tool-box talks but also adding your bit at meetings etc.
I went on one day public speaking course, expecting to be underwhelmed. The teacher was a ‘resting’ actor who was really good at getting us to understand how to talk in public and especially how to conquer your nerves.
One of the best day’s training ever.
Do it but make sure it a good trainer- Reed did mine.
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Rank: Forum user
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A great read is "How to be great at public speaking" by Sarah Lloyd Hughes. Some excellent advice and I would also suggest you have a look at her website which gives lots of good information to help overcome fears.
Public speaking is generally considered one of the greatest fears we have; probably due to conditioning and being laughed at by our school mates when we had to stand in class and read from books.
I used to have this idea I was garbage at Presenting, however all my previous feedback was to the contrary. Prepare properly for your presentation and "get in the zone". You will probably find that once you are up there nobody notices how nervous you are.
Its also good to re-frame it and recognise you are up there speaking because you are the expert. If you have the knowledge you will be able to wing any public speaking scenario.
Might also be worth getting a trusted colleague to give you some feedback on your actual performance and look at brushing up on it.
Bottom line mate, what's the worst than cam happen :-)
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Rank: Super forum user
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I was the same when I came into my first role. I have built myself through speaking to a couple of people and then bigger groups. I understand it doesn't always work that way, but have confidence in what you are saying. If you feel what you are saying it will help you to come across more confidently. But as others have said you need to do it to face the fear. Noone is perfect, just keep plugging away at it :-)
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Rank: Forum user
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Well it seems like the answer to my question is Yes, it is a must have!
I am going to try and go into it with a positive attitude and ensure I am well read on the subject to help my confidence... if that fails, I will have to re evaluate.
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Rank: Super forum user
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It's not something I enjoy/look forward to either. I'd maybe suggest doing run throughs with family/friends if possible - even doing a presentation to people you are comfortable around can be a little unnerving but it's good chance to practice things - the more you do it the easier it gets (without wanting to sound like a broken record)
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Rank: Forum user
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efc
As other contributors have said it is a matter of getting more practice. Like you I was nervous but slowly got better with practice. My previous company also sent me on a course which helped a bit, would yours consider this.
If the efc means what I think it does, today is not a good day for us after last night. I switched off at 4-1
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Rank: Super forum user
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Further to my post;
My experience started when I was pulled to one side by the chair of our H&S committee who told me “Andrew you always have something useful to say but you do mumble. I’ll get HR to put you on a public speaking course” this went down like a lead balloon, but I went down to Birmingham for this one day course and it was brilliant.
The trainer gave me the following pieces of advice:
1. You must be confident with the subsect you are talking about. You must come across as the expert.
2. They “remember the dance not the song” meaning HOW you come across is often more important that the details of WHAT you say. If they want more detail you can point them to a webpage or a policy document.
3. Powerpoint is a prompt/support but don’t get hung up on it. Spend more time on HOW you will get the message across not on getting the slide format right.
4. Practice speaking either in front of a mirror or to someone you trust.
5. Make sure… that you speak… slowly … and clearly... with pauses… so that they get the message. Mark up the script appropriately to include pauses etc
6. If you have nerves, create rituals to take control of the situation eg take 10 breathes before you go on or sing a song or something that builds your confidence up and makes you feel in control
7. Go for it! After all what is the worst thing that can happen! Crash and burn crash and burn…
I came back far more confident and then the committee chair told me “Andrew; you can do that presentation to the 200 new people coming into the organisation next week!” Which I did… no sweat!
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Rank: Super forum user
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Yes it is an important skill to have but it would be fair to say that most of us have experienced your situation.
The advice to get on a presentations skills course is probably the best you will get.
They will teach you how to formulate a presentation, how to manage anxiety and lots of coping and impact strategies to help you deliver your message.
I started off by being nervous at speaking to a small work team to being quite happy speaking at a conference of over a hundred. I actually enjoy this part of my job tremendously now.
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Rank: Forum user
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gotogmca - no mate, I am a gooner!!
Kurdziel - All very good points and I think it is obvious that training and experience are the only ways I will be able to get over this.
John - I will never ever enjoy this part of my job, but fair play to you! ha ha.
Again thanks to all for advice and sharing your experiences.
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Rank: Forum user
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I guess I am lucky, shyness is something that I have never suffered with. In fact "talks too much" and "you can be over confident" was on every report card I ever received (and several appraisals to boot).
But that is not enough, confidence needs to be honed with skills. I did a train the trainer course (3 days) many years ago and that gave me the ability to deliver the message far better than my inbuilt attributes. Several of my colleagues that were shy came out of their shell with the confidence of training.
But yes, talking is absolutely key to our role, whether its to an individual or to the assembled masses.
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Rank: Forum user
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Some of us take to public speaking more than others but you should remember that everyone gets nerves, the important part is that no matter how nervous you get you cannot let it dominate your performance. Be aware of your delivery as you're delivering...
It is a performance, after all. Delivery of your material, I've always likened it to stand up comedy. The job is to deliver your material to your audience in the best way possible. Only we don't/won't get laughs. I have tried to drop in 'humour' from time to time with mixed results.
It's true, the more you do it the better you get. But then, given a new or more intimidating audience, nerves will play a larger part.
Here's my biggest factors for public speaking
1. General experience
2. How well I know the material
3. How well I know the audience
4. After delivery, think about how it went and what was good/bad. You'll learn (and improve) more through what didn't go so well.
Finally, your audience contains people that are extremely glad that it's you up there doing the talking and not them.
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Rank: Forum user
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Some of us take to public speaking more than others but you should remember that everyone gets nerves, the important part is that no matter how nervous you get you cannot let it dominate your performance. Be aware of your delivery as you're delivering...
It is a performance, after all. Delivery of your material, I've always likened it to stand up comedy. The job is to deliver your material to your audience in the best way possible. Only we don't/won't get laughs. I have tried to drop in 'humour' from time to time with mixed results.
It's true, the more you do it the better you get. But then, given a new or more intimidating audience, nerves will play a larger part.
Here's my biggest factors for public speaking
1. General experience
2. How well I know the material
3. How well I know the audience
4. After delivery, think about how it went and what was good/bad. You'll learn (and improve) more through what didn't go so well.
Finally, your audience contains people that are extremely glad that it's you up there doing the talking and not them.
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Rank: Forum user
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I am a member of the toastmasters organisation which allows me to practise my speeches prior to me giving them, with constructive criticism and hints and tips specific to me. toastmasters.org there are a lot of groups and its a good safe place to practice. The groups are usually fairly small and you also get to meet other people in your position learning to give good speeches and presentations. Usually practice speeches are no more than 5-7 minutes. My group in Ipswich have been privy to lots of speeches about health and safety but all come from a diverse background, it has helped me know end. Even dealing with difficult questions and hecklers!
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Rank: Forum user
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Ian - The toastmasters organisation sounds interesting, I am going to look it up now. Thanks for that.
Mick / Ed, thanks for your words of advice. I discussed this with my girlfriend over the weekend and something clicked into place in my mind. Prior to getting into H&S, I was a scaffolder!! I remember how nervous I was when I had to hemp 21ft tubes... so in order to improves, I kept doing it over and over again, increasing the height each time. after a while I was confident and didn't bat an eyelid when it needed to be done.
Long story short, I need to practice and to stop putting pressure on myself to do it because it is making me feel unwell....which is a bit ironic!! ha ha. As long as I keep trying and it improves a little bit each time, I will be heading in the right direction.
I am going to start this week, I have a new induction for the project I have just started so I will get several of the team in for it and see how it goes!
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Rank: Forum user
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Hi efc,
It's a tough one because the bottom line is that we all have to do it to a greater or lesser degree. Everyone has given really useful tips:
Know what you are talking about
Take deep breaths and use pauses
It is more about the dance, that's what they remember
I have a little warm up I do first, jumping up and down on the spot and waving my arms around and scrunching my face and relaxing it. It sounds silly but think of an athlete warming up before a race. Of course I do this well out of sight of anyone else (usually in the loo) because they would think I was mad otherwise and I have enough to do getting the message across!
Stick with it and it will get easier. Remember you are the expert and if you get a tricky question or heckle just say "I'll get back to you on that but can we just concentrate on..x y z.
Don't forget to breathe!!
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Rank: Forum user
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efc,
What a fantastic, honest and admirable post.
You can tell by the amount of responses that we all face those same fears and anxietys.
I have my own experiences of torture and turmoil and looking for the nearest fire exit but YES in time it does get a little easier and of course the more you do it the better you should hopefully become.
But to answer your underlying question, no it does not, in my opinion, make you a poor safety advisor or that you should look elsewhere for a role different to your current one.
Do we think all the great speakers, thinkers or leaders in any organisation do all of the work?
No.
In the background there are people like you and I and other colleagues within the IOSH membership, working to provide the script, the solutions or the processes to the problems and believe me you are just as valuable if not more valuable than the presenter.
I would employ a person like you over a great speaker with less enthusiasm or answers.
Keep going, your doing great!!!!
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Are public speaking skills a must have in H&S?
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