Rank: Super forum user 
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My client does simple works on domestic premises, using step ladders. This is a very regular occurrence.
How often do others think the WAH training for this activity needs to be repeated? My initial thought was annually via tool box talk and demos but happy to hear alternative views.
Scaffolds, MEWPS etc are being dealt with separately.
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Rank: Super forum user 
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Before you embark on refresher training you need to find out what these people are actually doing. It could be that they are fine and dandy and if you force them to undergo unnecessary training, you are sending them the message that you don’t trust them and you are only interested in ticking boxes. I they are getting it wrong and they have been told the basics then the issue will more likely to be cultural one not a lack of knowledge. In that case you to need to communicate with them to find out why they don’t follow the rules and try to modify their behaviour so they follow the rules. Simply telling them the rules over and over again will not necessarily change their behaviour.
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Rank: Super forum user
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Fully agree AK, hence the tool box talk environment and demos, allowing for questions, discussion and answers.
Following a fall from a step ladder, resulting in minor injury with complications, client's investigation revealed no previous WAH training for stepladders.
The question on frequency of refreshers is bound to be asked, hence my question here, hoping to be able to give a more solid answer than "my opinion".
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Rank: Super forum user 
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David
Is it W@H training or refresher training? Your last post states that someone fell from a step ladder and no W@H training was identified. My point being, refresher in the form of a TBT may be suitable for those who have had proper training in the first place. Personally, for those who are working frequently i.e. daily on step ladders I don't think refresher training is necessary at all assuming they have received the initial training.
Interestingly some years ago I went on a ladder training course. I found the experience quite enlightening because I did not fully appreciate all the nuances involved i.e. drilling and strapping a ladder to a wall with an eye bolt, using a harness and karibiner, using an abseil with karibiner, accessing and working on pitched roofs - God that was hard!
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Rank: Super forum user
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David Bannister wrote:Fully agree AK, hence the tool box talk environment and demos, allowing for questions, discussion and answers.
Following a fall from a step ladder, resulting in minor injury with complications, client's investigation revealed no previous WAH training for stepladders.
The question on frequency of refreshers is bound to be asked, hence my question here, hoping to be able to give a more solid answer than "my opinion". Am i alone in thinking step Ladder/Ladder Training should be separate from Work at Height Training? W@H training can be so generic the important points of using a ladder safely could be missed or lost in information given not necessarily required by the delegate.
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Rank: Super forum user
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Thanks all for your thoughts.
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