Rank: Super forum user
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As SMAS, CHAS etc are being discussed on another thread, thought I'd bring my recent experience to the attention of other consultants.
SMAS send me an e-mail annually asking if I am still providing H&S services to a client. In the most recent case I checked and I had not been contacted by a client since I did their Fire Risk Assessment review in March 2014 and they have not contacted me in the last year about risk assessing any of their off-site (which they used to ask me to do and they used the RA template that I provided them with).
I thought, well, I'm really busy these days, I can do without this client, I will answer the SMAS question honestly. Have I provided H&S services in the last year? NO.
I soon had an email from my client saying they needed YES answers to two questions 1. do I provide H&S services 2. do I review their risk assessments (they attached an RA document for review)
I wrote to my client saying
- NO, I would not be providing them with YES answers for those questions
- and I also noted that I observed they were no longer using my RA template, yet my logo was on their 'new' document. The new document was not suitable and sufficient and using my logo was fraud.
So consultants, beware of 'old clients' still using your name.
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Rank: Super forum user
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TA! for the info and this sort of thing happens all the time
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Rank: Super forum user
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Say you had answered Yes, either because it was the truth or because you are a H&S cowboy (I'm not suggesting for a moment you are!).
Would SMAS gone on to check your competence?
I don't know how these things work.
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Rank: Super forum user
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walker, SMAS do have my CV in their records.
SMAS had seen the dodgy RA document and told the client it was not suitable or sufficient.
It would only become suitable if my client reviewed it with me. They are clearly incapable of conducting and documenting a suitable RA themselves - that's the reason they employed my services two years ago, to risk assess their procedures and equipment.
They are a small cleaning company for office/factory/school environments including high windows. Two years ago we reviewed jobs like floor cleaning and using long poles and step ladders for window access. The dodgy RA mentioned tower scaffolds and cherry pickers with no reference to training - seeing my logo on the document was a bit scary!!
Despite my efforts the client seems incapable of transferring what they've learned from me into suitable assessment of new jobs and knowing what appropriate controls are needed.
I do think sometimes that some SME managers are untrainable :o(
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Rank: Super forum user
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I was trying to ascertain that these SSIP assure themselves that the info someone gives them stands up to scrutiny.
I think in the case you are saying yes
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Rank: Super forum user
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Yes, SMAS's checks 2 years ago satisfied them that the client had "access to competent corporate health and safety advice" in the form of a TechIOSH consultant.
Each year SMAS determine if that safety advice is still available and they contact me, the consultant.
I haven't seen the client for over a year (and now, frankly, I don't want to see them again) so this year I have answered NO. So that part of the system works.
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