Hi Guys,

The organisation that I'm currently gaining experience with has previously identified the need for a defined procedure when it comes to dealing with deliveries. They first raised this issue back in 2013 but nothing has been done, so I want to implement a procedure that all drivers will need to abide by upon entering the factory grounds. At the moment it's a case of the delivery driver (speeding) up to the rear of the factory, beeping his/her horn and that's pretty much it. There was a recent near miss so this is something that I want to get up and running asap. Is there a standard procedure that I could start to implement straight away and once it is up and running, is it practical to send an email/letter to all our suppliers informing them of new changes to how we now accept deliveries, asking them to remind their drivers to obey all site rules when making deliveries?

The delivery entrance and area is shared with another factory outlet opposite us so a one-way system is not really an option. Besides defined parking bays for varying vehicles, safety/speed restriction signage, standing area for drivers, segregated routes for pedestrians and vehicles, what other things do I need to be aware of? I am using INDG 199 for reference but any other suggestions would be appreciated.

Thanks Cole

Cole,

This is a very important subject so you are correct to be giving it some attention.

As well as INDG199 there is much more detail in the guidance HSG136 (revised 2014), and refer also to the regulation on Workplace by referring to the HSE ACoP which is L24 (revised 2013).

Lack of a one-way system means, presumably, frequent reversing of vehicles, so a banksman procedure would be recommended, and certainly ANYONE in the area must wear hi-vis.
Also non-essential staff should be excluded from the yard at all times. Is that feasible for your site?

My main customer has a rule - delivery drivers call the office before coming on site, and don't enter the site until authorised - this is to avoid queueing and congestion in the yard.

A standing area for drivers is good, make sure they take their keys with them.

When unloading can you avoid your staff climbing onto the back of lorries?

Are there fork-lift trucks? A safe system of work to consider if so.

There is a complication if your area is shared with another business but you can set your own rules for your business and consult with your neighbour, get their input and their co-operation.