Rank: Forum user 
|
Good afternoon all,
Does anyone have any guidance or advice on managing H&S in department stores.
Stuff like, main issues faced, things to remember etc.
Any pointers would be greatly appreciated.
Regards
Russ
|
|
|
|
|
|
Rank: Super forum user 
|
Is this for an interview?
Usual facilities stuff eg asbestos, legionella, electrics., stability of internal fittings, floor surfaces, lifts & escalators.
Fire & other emergncy management for large numbers of shoppers & staff.
Disinterested staff who may have external employers.
Display/marketing depts who run their own independent empires with zero thought to the hazards they introduce.
High staff turnover with large nos of part timers (training nightmare).
|
|
|
|
|
|
Rank: Forum user
|
HSE retail page would be a good place to start I would suggest: http://www.hse.gov.uk/retail/I would prioritise the following topics: Fire evacuation procedures. Slip/Trip/fall prevention Traffic movement in loading/unloading areas Manual handling Violence against staff
|
|
|
|
|
|
Rank: Forum user
|
|
|
|
|
|
|
Rank: Super forum user
|
A lot of the department stores that I see are sprinkler protected so brush up on that aspect. Things like storage of goods above sprinkler heads (thereby unprotected) is a common issue.
As well as retail goods you may also have a hair salon and restaurant within the store. Food safety, electrical safety etc.
You may also be working with staff not directly employed by the store. For example, they work for a concession holder. Sharing of information and training is therefore important.
Maintenance teams can be involved in work at height, particularly at Christmas time.
Security arrangements around cash handling on the shop floor. Cash transits in general should be by a professional company.
Finally, a very current one - customer safety around sale events, store openings, black friday type deals. Need for additional staff / security.
|
|
|
|
|
|
Rank: Forum user
|
Apols, only just seen this. If you still need a steer, get in touch. I work for a very large dept store chain. Above are listed some of the issues, but not in necessarily the right order and not necessarily that critical
|
|
|
|
|
|
Rank: Super forum user 
|
Hi
Don't forget the two recent warnings to us all.
Hugo Boss £1.2m fine following a 4 year old child crushed to death by a falling mirror,
Waterstones falling shop front sign that killed a passing pedestrian.
Ian
|
|
|
|
|
|
Rank: Super forum user 
|
and the £20.000 per fire door at tesco for being wedged open.
|
|
|
|
|
|
Rank: Super forum user
|
Make that £20.000 per door at a department store, apologise to Tesco if it wasn't you.
|
|
|
|
|
|
Rank: Super forum user
|
|
|
|
|
|
|
Rank: Super forum user
|
To add some clarity....
Waterstones - is was a roller shutter door / housing and the the person effected was an employee not a MOP.
|
|
|
|
|
|
Rank: Super forum user
|
sorry forgot to add - if you need any help with retail & associated activities etc - drop me a pm be more than happy to help
|
|
|
|
|
|
Rank: New forum user
|
|
|
|
|
|
|
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.