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Angelo shanahan  
#1 Posted : 12 April 2016 16:24:59(UTC)
Rank: Forum user
Angelo shanahan

After a little advice

We have a third year apprentice, he has odor issues for some time, we provide overall with a laundry service.

Other employees are now refusing to work with him.

His line supervisor and manager have both tried the softly softly approach to no avail

They have asked for advice from HR, unfortunately the manger has just left leaving the assistant who has only been in the job for 9 months.

has anyone any experience with this,

any advice would be appreciated

kind regards

Angelo
johnmurray  
#2 Posted : 12 April 2016 16:57:20(UTC)
Rank: Super forum user
johnmurray

Most other places the employees would have already pointed-out the problem....
P Barrett  
#3 Posted : 12 April 2016 20:15:02(UTC)
Rank: Forum user
P Barrett

It might be worth referring to whoever does your Occy Health to see if there is a problem other than poor personal hygiene. Once that is excluded then a he/she should be given two things 1. A good talking to and 2. A bar of soap.

It used to be interesting sorting this out when I worked offshore when people were sharing cabins!
Roundtuit  
#4 Posted : 12 April 2016 22:58:41(UTC)
Rank: Super forum user
Roundtuit

As this is an apprentice they would normally be subject to regular review which should be internal as well as conducted with the training provider.

The softly approach is probably little more than a passing comment likely not to have registered with the individual.

If the aroma is so powerful to drive others from working with the apprentice personally I would invoke a discussion regarding the assignment of supervision - formally sit down with the apprentice and make them aware that close supervision has an issue supporting their continued employment, provide opportunity to discuss if domestic circumstances have altered resulting in this change from the individual who passed the apprenticeship interview (bereavement, break down of the family unit, medical condition, moving to a home overrun with cats, home washing machine broken down etc) and based upon this open discourse conclude a plan of action.

You could refer them to the company dress code if you have one - whilst these generally do not directly address personal odour many do state the unacceptability of overpowering stench in the form of colognes and perfumes.

If you are not providing adequate supervision the apprentice and their colleagues are at risk of serious injury.
Roundtuit  
#5 Posted : 12 April 2016 22:58:41(UTC)
Rank: Super forum user
Roundtuit

As this is an apprentice they would normally be subject to regular review which should be internal as well as conducted with the training provider.

The softly approach is probably little more than a passing comment likely not to have registered with the individual.

If the aroma is so powerful to drive others from working with the apprentice personally I would invoke a discussion regarding the assignment of supervision - formally sit down with the apprentice and make them aware that close supervision has an issue supporting their continued employment, provide opportunity to discuss if domestic circumstances have altered resulting in this change from the individual who passed the apprenticeship interview (bereavement, break down of the family unit, medical condition, moving to a home overrun with cats, home washing machine broken down etc) and based upon this open discourse conclude a plan of action.

You could refer them to the company dress code if you have one - whilst these generally do not directly address personal odour many do state the unacceptability of overpowering stench in the form of colognes and perfumes.

If you are not providing adequate supervision the apprentice and their colleagues are at risk of serious injury.
Steve e ashton  
#6 Posted : 13 April 2016 01:08:48(UTC)
Rank: Super forum user
Steve e ashton

Guys... You need to be aware that there are health conditions that can cause extremely unpleasant odour issues... It is NOT necessarily a personal hygiene issue! I used to work with a guy who showered three times a day and still had issues. If this is the case here you need to be very careful, since it could be considered a disability.... If this is the case, then there is a very good chance the sufferer already knows it. I forget the final solution, but a bit of understanding from everyone concerned goes a hell of a long way!
Binniem  
#7 Posted : 13 April 2016 07:38:39(UTC)
Rank: Forum user
Binniem

to go along with medical reasons, here may also be social issues, i've had apprentices that unfortunately come from broken homes, where the household income is spent on drugs and alcohol and not bars of soap!

It's really one for HR i think, though any reasonable journeyman should be giving advice, if they don't have a journeyman, who is actually mentoring the apprentices?
Invictus  
#8 Posted : 13 April 2016 07:45:12(UTC)
Rank: Super forum user
Invictus

#4 'moving to a home overrun with cats', Love it not sure were it came from but it must be from experience.

Just talk to him, explain the situtaion but try not to embarass him. This could also be seen as bullying by his colleagues who refuse to work with him. See if he has a relationship with a colleague who could perhaps support the discussion.
WatsonD  
#9 Posted : 13 April 2016 08:38:24(UTC)
Rank: Super forum user
WatsonD

If he is an apprentice, have you spoken to his assessor or lecturer at the college?

They will have a team of advisers and support staff there who are trained to deal with all kinds of issues. They also have a duty of care for the apprentice as well.

As mentioned earlier, this may be a Safeguarding issue. The college have trained staff. If hes a third year apprentice, has this been going on for 3 years? Or is this recent
biker1  
#10 Posted : 13 April 2016 13:07:43(UTC)
Rank: Super forum user
biker1

I came across a problem like this in my days in operations management. One operative definitely had problems, and it was causing friction with his colleagues. I had to sit him down and have a frank discussion about it, as it is all too easy to talk around it so as not to cause offense, but that doesn't actually achieve anything. His personal hygiene wasn't really the basic issue, it was the clothes he wore that didn't seem to get cleaned often enough. I did include in the discussion the possibility that there might be a medical issue involved for his clothes to get that smelly, and what he could do about this. As long as you are objective about it, it shouldn't be a problem. I didn't really have the option of HR, as they were based many miles away and it was really down to me to sort out most issues, today it would probably be different.

Once you have got the subject out in the open, you can then start to discuss targets for improvement, which will come in useful if things don't improve and you have to move to disciplinary action.
ExDeeps  
#11 Posted : 13 April 2016 13:59:33(UTC)
Rank: Super forum user
ExDeeps

Something else to consider; How is this young person getting on with the apprenticeship? Or at home in their private life? Lack of personal awareness/hygiene and other issues can often times be due to stress at work or at home. So, p'raps his Granny has died? or he's being bullied at work or is really struggling to get a module of his apprenticeship closed out.
If he has a stress related issue telling him to go have a shower is likely to worsen the problem, maybe someone needs to ask his mates, family, him if possible, if there are any other issues out there,
Just a thought,
Jim
chris42  
#12 Posted : 13 April 2016 14:36:44(UTC)
Rank: Super forum user
chris42

People also become used to smells and he may not be that aware, ie smokers do not always realise their cloths smell of smoke, or similarly dog /cat owners can not always smell their animals on themselves, but others can.

I note this person is an apprentice and has to wear overalls. Traditionaly apprentices get all the horrid jobs, which may contaminate their clothing, or make them sweat more than others if it is very physical.

For all we know they are buying some knock off deoderant from the local market that turns out smells like cat pee, but they think they are doing good.

Before talking to others and embarising the person more than needed, I would be straight with the person.

I would also make your own assessment if they actually do smell badly. I guess they do as other managers have been involved, but I would want to confirm.
chris42  
#13 Posted : 13 April 2016 14:41:54(UTC)
Rank: Super forum user
chris42

Sorry for poor spelling should be

Traditionally deodorant embarrassing

0/10 must do better and remember to proof read before hitting post.
jwk  
#14 Posted : 13 April 2016 14:44:28(UTC)
Rank: Super forum user
jwk

I have actually encountered somebody with a medical condition causing body odour. He got on a bus which immediately filled (and I mean filled) with an overpowering stench of rotten fish (or as near as damn it). This was some years ago and that particular condition may have succumbed to medical advances, but I'll tell you know I would have found it very difficult to have worked with him,

John
ptaylor14  
#15 Posted : 13 April 2016 15:04:14(UTC)
Rank: Forum user
ptaylor14

Roundtuit wrote:
As this is an apprentice they would normally be subject to regular review which should be internal as well as conducted with the training provider.

The softly approach is probably little more than a passing comment likely not to have registered with the individual.

If the aroma is so powerful to drive others from working with the apprentice personally I would invoke a discussion regarding the assignment of supervision - formally sit down with the apprentice and make them aware that close supervision has an issue supporting their continued employment, provide opportunity to discuss if domestic circumstances have altered resulting in this change from the individual who passed the apprenticeship interview (bereavement, break down of the family unit, medical condition, moving to a home overrun with cats, home washing machine broken down etc) and based upon this open discourse conclude a plan of action.

You could refer them to the company dress code if you have one - whilst these generally do not directly address personal odour many do state the unacceptability of overpowering stench in the form of colognes and perfumes.

If you are not providing adequate supervision the apprentice and their colleagues are at risk of serious injury.



Serious injury from a smell ??????
Sacked for being smelly????
No wonder this industry isnt taken serious !!!
Roundtuit  
#16 Posted : 13 April 2016 20:44:56(UTC)
Rank: Super forum user
Roundtuit

Thanks Phil for understating the power of distraction as a causation factor in accidents.

Member of the public with broken bones after being struck by a tram driver who was distracted
http://www.manchestereve...ho-knocked-down-10574167

Recent train crash in Germany where the signal controller was playing a video game rather than controlling the movement of trains

Distractions take many forms including pungent and/or offensive aromas.

In the education environment I recall a fellow chemistry student stumbling over a lab chair and breaking her ankle attempting to escape a nasty niff from an experiment gone awry (no smell=no panic=no injury).

If the apprentice isn't being correctly supervised they could directly injure themselves e.g. drawn into a lathe due to lack of instruction and guidance.

If others around them aren't concentrating e.g. by gesticulating to other employees behind the apprentices back...

Sacked for being smelly - not the direct issue rather the continued lack of supervision if the apprentice fails to co-operate with the employer to ensure the presence of a supervisor it "could" constitute grounds to end their contract.

But then again from personal experience I have had the miss-fortune of a contract that forbade consumption of garlic (and other pungent food stuffs) from Sunday through Thursday so as not to offend clients the following day - this was part of the company dress code devised by Sales & Marketing (not H&S).

Whilst this H&S forum frequently drifts in to HR issues as in this post I don;t think it is fair to say we are laughable for trying to assist by providing our life experience.

Invictus - moving to a home with cats is as you surmised a personal experience with surprisingly an apprentice. The lad had to move in with his grandmother whose several cats chose the ironing basket as their toilet unfortunately as others have noted the affected individual became "nose blind" to the aroma in their home.
Roundtuit  
#17 Posted : 13 April 2016 20:44:56(UTC)
Rank: Super forum user
Roundtuit

Thanks Phil for understating the power of distraction as a causation factor in accidents.

Member of the public with broken bones after being struck by a tram driver who was distracted
http://www.manchestereve...ho-knocked-down-10574167

Recent train crash in Germany where the signal controller was playing a video game rather than controlling the movement of trains

Distractions take many forms including pungent and/or offensive aromas.

In the education environment I recall a fellow chemistry student stumbling over a lab chair and breaking her ankle attempting to escape a nasty niff from an experiment gone awry (no smell=no panic=no injury).

If the apprentice isn't being correctly supervised they could directly injure themselves e.g. drawn into a lathe due to lack of instruction and guidance.

If others around them aren't concentrating e.g. by gesticulating to other employees behind the apprentices back...

Sacked for being smelly - not the direct issue rather the continued lack of supervision if the apprentice fails to co-operate with the employer to ensure the presence of a supervisor it "could" constitute grounds to end their contract.

But then again from personal experience I have had the miss-fortune of a contract that forbade consumption of garlic (and other pungent food stuffs) from Sunday through Thursday so as not to offend clients the following day - this was part of the company dress code devised by Sales & Marketing (not H&S).

Whilst this H&S forum frequently drifts in to HR issues as in this post I don;t think it is fair to say we are laughable for trying to assist by providing our life experience.

Invictus - moving to a home with cats is as you surmised a personal experience with surprisingly an apprentice. The lad had to move in with his grandmother whose several cats chose the ironing basket as their toilet unfortunately as others have noted the affected individual became "nose blind" to the aroma in their home.
Invictus  
#18 Posted : 14 April 2016 08:11:59(UTC)
Rank: Super forum user
Invictus

The link has nothing to do with distraction from a smell! Come on people, what complete and utter! It has been embarassing for years with conkers bonkers and all that, now serious injury because a colleague has an odour????
Roundtuit  
#19 Posted : 14 April 2016 09:15:47(UTC)
Rank: Super forum user
Roundtuit

Roundtuit  
#20 Posted : 14 April 2016 09:15:47(UTC)
Rank: Super forum user
Roundtuit

ptaylor14  
#21 Posted : 14 April 2016 09:47:06(UTC)
Rank: Forum user
ptaylor14

Invictus wrote:
The link has nothing to do with distraction from a smell! Come on people, what complete and utter! It has been embarassing for years with conkers bonkers and all that, now serious injury because a colleague has an odour????



Could`nt agree more!
People work in sewers, abattoirs and a million other smelly places (people) the smell never caused serious injury.
Aint half some jobsworths around !!!!
bob youel  
#22 Posted : 15 April 2016 07:53:44(UTC)
Rank: Super forum user
bob youel

A
if U are soley a H&S bod then hand the subject over to HR/production as its not an obvious H&S area

When I was in production I came across this and similar very personal problems & as the managers I had to manage and tackling the problem on a face to face basis is the only way
biker1  
#23 Posted : 15 April 2016 09:54:58(UTC)
Rank: Super forum user
biker1

jwk wrote:
I have actually encountered somebody with a medical condition causing body odour. He got on a bus which immediately filled (and I mean filled) with an overpowering stench of rotten fish (or as near as damn it). This was some years ago and that particular condition may have succumbed to medical advances, but I'll tell you know I would have found it very difficult to have worked with him,

John


There was a chemist who told the tale of when he got Tellurium poisoning, absorbs through the skin and then gets emitted as the smell of a rotting stable. He used to try and sit next to the scruffiest looking person on the bus in the hope that this individual would get the blame.
Angelo shanahan  
#24 Posted : 15 April 2016 13:29:31(UTC)
Rank: Forum user
Angelo shanahan

Good morning all,

There are 6 apprentices from 1st years through to 4th years in this particular area, their has been instances of bullying which in turn one action had been taken has led to a reluctance to broach certain topics.

The chap is in his 3rd year, works well with the tasks he is given and there are no known medical problems / issues and nothing highlighted by the occupational nurse he see every six months

From the advice above and hopefully my own common sense I have taken the following action:

Reviewed all of the apprentices overalls, each one should have 3 pairs that are cleaned externally, at the same time we changed locks for those that had lost keys and checked sizes. most start with us at 16 and soon grow out of those issued.

We have 103 apprentices at the moment so its taken most of the week in and around normal duties.

I have only been with the company 10 months so most of my contact has been with the first years, I used this to catch up with each of them as I will soon be undertaking plant instruction with years 3 & 4.

Whilst checking on the general state of his overalls, I talked though in general terms how his NVQ was going, what did he get up to outside of work, had he moved out ect

I will be sitting down with him this afternoon to order new overalls so will broach the subject with him one on one, is there health issues ect, the job he undertakes is relatively clean.

Thanks for your help

Regards

Angelo
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