Rank: New forum user
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I am looking for examples of easy to read and dare I say it engaging policy and procure layouts.
I want to make these documents easy to read, clear and which give only the information required to be known by operators ie not including endless lists of legislation and reference to CoP's but telling them what they need to do, how to do it, who needs to do what etc.
Basically something that will actually be read and acted upon and which is easy on the eye.
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Rank: Super forum user
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Hello I avoid all references to legislation and CoP - it turns people off and you have to remember where you have these references if things change. I also have a policy statement and then procedures for each area of relevance, for example risk assessment, manual handling. The actual procedure is simple roles and responsibility in bullet form. I then create a number of guidance sheets to support implementation, breaking the information down and separating so someone doesn't have to read through pages of irrelevant information. I am happy to provide examples if you want
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Rank: Super forum user
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Most companies use a tiered approach to formatting official documents.
1. Over arching safety policy - very general in terms of content 2. Specific company policies and guidance 'How to...' 3. Working documents/Work instructions i.e. what 'shop floor' operators etc need to know. The practicalities of doing a task. No need to quote legislation etc.
Sound like you need to write level 3 documents.
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Rank: New forum user
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Yes I am in the process of doing all of these and wan to see how this is best done in terms of layout to make it engaging - do you have any examples I can see?
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Rank: Super forum user
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A flow chart format can be good for instructions - more visual.
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Rank: New forum user
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morning tim, for work instructions/SSOW pictures say a thousand words.
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Rank: Super forum user
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Agree with both Ian's structure and Kate's flow chart. Flow charts are also very good when things need to be done in a particular order and where / when the person needs to make a choice.
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Rank: Forum user
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Hi. Decide who audience is - different for 'manager' readers to 'users'. Who needs what?. Paper, PC or both? A4 or postcard? What fits with organisations communication & education approaches? Is there a strong branding you can (or must) adopt? You are right to think about the approach first!
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