Welcome Guest! The IOSH forums are a free resource to both members and non-members. Login or register to use them

Postings made by forum users are personal opinions. IOSH is not responsible for the content or accuracy of any of the information contained in forum postings. Please carefully consider any advice you receive.

Notification

Icon
Error

Options
Go to last post Go to first unread
Matt34  
#1 Posted : 10 November 2016 09:25:27(UTC)
Rank: Forum user
Matt34

Hi All

I am hoping someone has dealt with something similar and can provide me some advice.

Background

About 4 months ago I reported the results of a noise survey to my Director and Manufacturing Manager who took the decision that it would be impossible to police hearing protection on a process by process basis so they implemented a black and white "Mandatory Hearing Protection" inside our main manufacturing building.  (Metal Punching and forming).

there are 60+ employees in the building and apart from the odd 1 or 2 who forget to put them in; i have 1 employee who is making every excuse he can think of to put up barriers.  Refused to wear everyday ear plugs "as they will open his ear canals meaning he will get water in his ears while swimming", refused to wear over ear defenders because "they caused ear sweating and infections", purchased him specifically moulded ear plugs and he wont wear them "because they cause eczema".  Occupational Health share my opinion that he is being awkward, but have offered no advice past providing him with information on protecting his hearing.

He has started wearing over ear defenders but is now refusing to wear his eye protection while brazing as the ear defenders push his glasses in to the side of his head and make it un-comfortable.

I have thought about buying him a hard hat with ear defenders and goggles attached but TBH i have reached the end of my patience and I expect there will be another excuse.  So i am going to escalate this to HR but wanted to know if anyone had something similar and found a solution?

Specifically; does anyone have any information on ear plugs causing health issues with ears? (Google hasn't provided anything useful)

Does anyone know of any PPE solutions for over ear defenders and brazing glasses?

David Bannister  
#2 Posted : 10 November 2016 09:36:13(UTC)
Rank: Super forum user
David Bannister

Matt, it appears to me to be that this is not now a "H&S problem" but one of management. The employee's supervisor/manager/director should be deasling with the issue up to and including the full disciplinary procedures.

Invictus  
#3 Posted : 10 November 2016 09:42:52(UTC)
Rank: Super forum user
Invictus

HE has a legal duty to co-operate with his employer.

WatsonD  
#4 Posted : 10 November 2016 09:46:34(UTC)
Rank: Super forum user
WatsonD

 As you say you have a blanket mandatory hearing protection policy, and this means that those who are not exposed to dangerous noise levels need to wear hearing protection all the time they are in the building, regardless of whether they need them or not, and to me this is where the problem stems.

If he is in that building all day, he has to wear protection regardless of whether he needs it or not. Yes he is being difficult - but why? This is where IMO Health & Safety gets its reputation tarnished. Rather than assessing the risks and coming up with something that is reasonable and protects workers we just make everyone have to wear something they would rather not, because it is easier.

JayPownall  
#5 Posted : 10 November 2016 09:58:11(UTC)
Rank: Super forum user
JayPownall

Just to clarify - the wearing of hearing protection in your workplace is required because of the noise levels being above (or within) the range outlined by the HSE? The HSE does state that employers should not take a  blanket approach to hearing protection - so to play devils advocate, if the operator in question is not exposed to a level of noise within or above the limits  requiring PPE - then there could be a valid argument not to wear, regardless of my personal view!

With regards wearing of ear protection and causation of ill health - I suspect you will find case study examples in the medical research arena but given there is no widely published data, my belief is that rather than causation of ill health - it tends to be exacerbation of exisitng conditoins, for example those with grommetts - although again, there is no hard research that I am aware of highlighting 'though shall not wear'. Reading the PPE '92 guidance doc does highlight there is no current provision in their that exempts individuals from the wearing of PPE on medical grounds - but suspect this would have to be case by case with Occ Physician involvement.

As above, if there is a legal requirement placed on you as the employer to provide and enforce the use of PPE for your employees, and they are choosing not to listen then you're going down the right route with HR as I suspect they will be given a gentle remidner as to their employee duties under the HSW Act and PPE regs/guidance. If however your PPE requirements for hearing portection are based on just a blanket appraoch 'to make policing easier' then it gets tricky. 

 

Matt34  
#6 Posted : 10 November 2016 10:01:10(UTC)
Rank: Forum user
Matt34

Thanks for the responses and I agree this is a HR issue.  I just hate having to escalate stuff as I feel I have failed in not solving it / changing people's behaviour.

WatsonD; I agree; i do not like blanket rules in general however in this case the decision taken was correct and the guy is subjected to noise levels above 87dBa when working in the area for extended periods of time.

achrn  
#7 Posted : 10 November 2016 10:30:47(UTC)
Rank: Super forum user
achrn

Originally Posted by: Matt34 Go to Quoted Post

there are 60+ employees in the building and apart from the odd 1 or 2 who forget to put them in; i have 1 employee who is making every excuse he can think of to put up barriers.  Refused to wear everyday ear plugs "as they will open his ear canals meaning he will get water in his ears while swimming", refused to wear over ear defenders because "they caused ear sweating and infections", purchased him specifically moulded ear plugs and he wont wear them "because they cause eczema".  Occupational Health share my opinion that he is being awkward, but have offered no advice past providing him with information on protecting his hearing.

FWIW, I have medical advice from my GP not to wear ear-plugs (other than the silicone / wax ones that cap over the end of the ear canal, but they have an inadequate SNr for much in a PPE role).  Apparently I have existing damage to the ear canal.  So I refuse to wear ear plugs.  It's not necessarily the case that someone refusing to wear ear plugs is doing so only out of awkward bloody-mindedness.

Where I need hearing protection I wear over-ear ear-defenders, but they are a pain with eye protection, and even more so with a hard-hat.  Hat mounted defenders work for the ears, but do make glasses uncomfortable (and I suspect the performance of the ear defenders is severely degraded by having them over glasses arms).  A fully hat-mounted system (hat, defenders, visor) is heavy and awkward when everyone else is just wearing a lightweight pair of safety glasses and an ordinary helmet.

Yes the employee has a duty to cooperate, but the employer's duty extends beyond simply instructing everyone to wear ear-plugs all the time.

paul.skyrme  
#8 Posted : 10 November 2016 12:48:24(UTC)
Rank: Super forum user
paul.skyrme

I'm curious as to why the answer to the issue was PPE in the first place.

Now I know the sort of environment, as I did my apprenticeship in automotive BIW, & I know metalworking factories well.

What heppened to consideration of all of the other options in the "hierarchy of control" that were ignored in favour of transferring the onus from the employer to the employee, and utilisng a control which always fails to danger, and is lsted as a last resort?

RayRapp  
#9 Posted : 11 November 2016 11:15:57(UTC)
Rank: Super forum user
RayRapp

Some good advice and interesting comments. The only thing I would add, if the employee cannot work with hearing or eye protection for whatever reason, then they would have to be removed from their role for their own health and safety. If a suitable alternative role cannot be found...they may be out of a job.
thanks 1 user thanked RayRapp for this useful post.
stuie on 11/11/2016(UTC)
Kim Hedges  
#10 Posted : 12 November 2016 16:14:00(UTC)
Rank: Super forum user
Kim Hedges

I agree with Paul S and all the other comments.

PPE is the last thing in all the control measures.

Metal punches along with most metal working machines can be drastically improved and refined with many simple and complicated options to significantly reduce the noise, vibration, smells and fumes that eminate in factories.

At it's simplest, fitting rubber pads to the floor fixings of the presses will help absorb a lot of the problems.  Then other options have the machines coated with rubber on the drop feeds, putting simple things like thick carpet into the metal drop boxes (especially in rebar working).

More complicated things are available such as sound boxes and the like, talk to the manufacturers of the equipment - you are not the only one to have these issues.  

Ask the workforce operators. 

  

lisar  
#11 Posted : 14 November 2016 09:57:45(UTC)
Rank: Forum user
lisar

I had a similar issue regarding safety footwear. Our insurance company said that there had a been a test case regarding PPE as a company dismissed an employee on the grounds he couldnt wear protective equipment and was therefor not suitable for the role following on from a risk assessment.

He took the company to an employment tribunal and original won. The company fought against this and it was decided in the companys favour as apparantly Health & Safety over rules HR in such circumstances.

WatsonD  
#12 Posted : 14 November 2016 10:38:50(UTC)
Rank: Super forum user
WatsonD

Originally Posted by: lisar Go to Quoted Post

I had a similar issue regarding safety footwear. Our insurance company said that there had a been a test case regarding PPE as a company dismissed an employee on the grounds he couldnt wear protective equipment and was therefor not suitable for the role following on from a risk assessment.

He took the company to an employment tribunal and original won. The company fought against this and it was decided in the companys favour as apparantly Health & Safety over rules HR in such circumstances.

Do you know the name of the case?

rileym  
#13 Posted : 14 November 2016 11:18:21(UTC)
Rank: Forum user
rileym

Matt, I have heard of infections caused not by ear defenders but by safety glasses where the wearer handles the legs with soiled gloves (chemicals,oils etc) this can then transfer to the ear and cause contact dermatitis.  the same was seen with soiled gloves stored inside hard hats.   Theses are known issues in the offshore industry and you often see campaigns to try to get workers to remove gloves correectly before handling other items of PPE.  To address this concern I would provide employee with sanitary wipes to wipe down his PPE and keep it clean. Regarding the hard hat with ear defenders, I wore these offshore for years and they are perfectly effective, I also wore safety glasses with the hard hat and ear defenders and yes it is not that comfortable but a lot of PPE isnt comfortable.  This employee has a duty to cooperate with his employer on health and safety and I don't think he is doing that.  You have tried a number of alternatives.  I would be giving him a written ultimatum saying that unless he complies with requirements to wear PPE supplied discipinary procedures will be invoked.  

hilary  
#14 Posted : 14 November 2016 11:31:17(UTC)
Rank: Super forum user
hilary

I have a tendency towards eczema in my ears, made worse by headphones for the iPod (which I don't wear any more) and even the big earphones cause my ears to overheat and come up in eczema.  It's a very real problem that cannot be avoided by providing moulded earplugs even if they are very expensive because it is the sweat that causes the eczema.

Eczema in the ears, if properly taken care of and allowed to heal does not cause further problems, however, if the person is required to wear ear defenders every day, day in day out, then the eczema will exacerbate and the employee will start to get ear infections and they will not be able to wear ear defenders until the ear infection is cleared up so they will be off work if ear defenders are mandatory.  Now, although he has a pre-existing condition, this would be an illness arising from or out of connection with work and would probably be RIDDOR reportable. 

Do you really want to go down that route?  Sometimes things are not as clear cut as they seem and you should be looking at reducing the noise levels with engineering methods before putting a blanket "ear defenders are mandatory" dictate out.

I would start with occupational health and see if he does have a problem - if he does then you need to think again rather than escalate because he's being "difficult".

Roundtuit  
#15 Posted : 14 November 2016 13:08:24(UTC)
Rank: Super forum user
Roundtuit

I am aware of at least one manufacturer that went down the route of combining ear muffs and eye protection without the need for a helmet to connect the two

We also bought hygiene pads (not kits) from the same supplier a soft fabric that stuck to the rim of the muff to eliminate the problems of skin contact with plastic and sweating

Roundtuit  
#16 Posted : 14 November 2016 13:08:24(UTC)
Rank: Super forum user
Roundtuit

I am aware of at least one manufacturer that went down the route of combining ear muffs and eye protection without the need for a helmet to connect the two

We also bought hygiene pads (not kits) from the same supplier a soft fabric that stuck to the rim of the muff to eliminate the problems of skin contact with plastic and sweating

johnwatt  
#17 Posted : 14 November 2016 13:31:32(UTC)
Rank: Forum user
johnwatt

Originally Posted by: hilary Go to Quoted Post

Eczema in the ears, if properly taken care of and allowed to heal does not cause further problems, however, if the person is required to wear ear defenders every day, day in day out, then the eczema will exacerbate and the employee will start to get ear infections and they will not be able to wear ear defenders until the ear infection is cleared up so they will be off work if ear defenders are mandatory.  Now, although he has a pre-existing condition, this would be an illness arising from or out of connection with work and would probably be RIDDOR reportable. 

maybe slightly off topic but I would politely contest that statement re being RIDDOR reportable. Exzema is not a reportable disease under RIDDOR and besides is not caused by a harmful substance or process at work. 

Spencer Owen  
#18 Posted : 14 November 2016 14:23:16(UTC)
Rank: Forum user
Spencer Owen

Originally Posted by: WatsonD Go to Quoted Post
Originally Posted by: lisar Go to Quoted Post

I had a similar issue regarding safety footwear. Our insurance company said that there had a been a test case regarding PPE as a company dismissed an employee on the grounds he couldnt wear protective equipment and was therefor not suitable for the role following on from a risk assessment.

He took the company to an employment tribunal and original won. The company fought against this and it was decided in the companys favour as apparantly Health & Safety over rules HR in such circumstances.

Do you know the name of the case?

I think this is the one you're looking for: http://www.personneltoday.com/hr/lane-group-plc-and-another-v-farmiloe-eat-24-november-2003/

thanks 1 user thanked Spencer Owen for this useful post.
WatsonD on 14/11/2016(UTC)
Kate  
#19 Posted : 14 November 2016 14:57:49(UTC)
Rank: Super forum user
Kate

Eczema (under its alternative name of dermatitis) is indeed RIDDOR reportable when caused by work: http://www.hse.gov.uk/riddor/occupational-diseases.htm

thanks 1 user thanked Kate for this useful post.
hilary on 14/11/2016(UTC)
spenhse  
#20 Posted : 15 November 2016 10:17:51(UTC)
Rank: Forum user
spenhse

Matt,

Sounds as if this individual just wants to continue to push the boundaries and any suggestions you recommend will just throw a curve ball. Understand you have reached the end of your patients and expecting another excuse.

A bit of a stupid question, have you sat this person down and reviewed the situation together, along with the obvious consequences. Just by the description in your thread tells me that this individual is self-conscious about his health.

Is it just this person, who is pushing against your recommendations or are there others? It sounds as if you need to think outside the box and undertake a bit of behavioural safety approach. This individual seems a bit complacent, however on the other hand is making points of rejection on health issues and sounds as if they just do not like change.

The individual may seem a pain in the backside. This attitude is seen quite often in the construction industry, actually on regular basis. Sorry, but persistence is a key factor and maybe sitting down and working together, there is a solution to the problem. Explain the health risks in-depth (demonstrations i.e. loss of eye sight, loss of hearing via video, personnel experiences etc).

Give him choice of PPE – Visor, Helmet with Ear Defenders attached, specially made ear moulds, eye protection etc

Think jumping straight for the jugular with HR will cause more of a headache, bring together the safety committee and get the buy-in of the workers and not only this individual. As it sounds as if this individual is making a point and others have not 100% bought in to it, if 1 – 2 continue to forget to wear the appropriate PPE.    

johnwatt  
#21 Posted : 15 November 2016 13:49:15(UTC)
Rank: Forum user
johnwatt

Originally Posted by: Kate Go to Quoted Post

Eczema (under its alternative name of dermatitis) is indeed RIDDOR reportable when caused by work: http://www.hse.gov.uk/riddor/occupational-diseases.htm

Dermititis is a form of eczema (was and still is) but the condition that the OP described not the resportable diseases that is occupational dermatitis.  As the link states, "Dermatitis is reportable when associated with work-related exposure to any chemical or biological irritant or sensitising agent." Clearly in the scenario described by the OP that would not meet this criteria. Any it's neither here nor there and purely hypothetical. Point was let be sensible and not jump on the RIDDOR band waggon. 

hilary  
#22 Posted : 15 November 2016 22:00:19(UTC)
Rank: Super forum user
hilary

From the HSE website:

Occupational diseases

Employers and self-employed people must report diagnoses of certain occupational diseases, where these are likely to have been caused or made worse by their work: These diseases include (regulations 8 and 9):

  • carpal tunnel syndrome;
  • severe cramp of the hand or forearm;
  • occupational dermatitis;
  • hand-arm vibration syndrome;
  • occupational asthma;
  • tendonitis or tenosynovitis of the hand or forearm;
  • any occupational cancer;
  • any disease attributed to an occupational exposure to a biological agent.

I think that is quite clear.  It says "when an occupational disease has been made worse by the work".  If someone has an ear dermatitis problem and you force them to wear ear plugs which make the dermatitis worse and they go off for over 7 days with an ear infection then according to the above, it is RIDDOR reportable.

It's not a can of worms I would open without a trip to occupational health for your employee.

thanks 1 user thanked hilary for this useful post.
WatsonD on 16/11/2016(UTC)
JamesKennedy  
#23 Posted : 17 November 2016 09:26:43(UTC)
Rank: Forum user
JamesKennedy

Originally Posted by: David Bannister Go to Quoted Post

Matt, it appears to me to be that this is not now a "H&S problem" but one of management. The employee's supervisor/manager/director should be deasling with the issue up to and including the full disciplinary procedures.

Totally agree David. Did you get hearing assessments carried out?  You may need to prove at what stage his hearing is currently in the event of happenings further down the line. I would also document that he is refusing, but as David stated - HR.

jonpfarmer  
#24 Posted : 22 April 2025 08:02:18(UTC)
Rank: New forum user
jonpfarmer

Originally Posted by: achrn Go to Quoted Post
Originally Posted by: Matt34 Go to Quoted Post

there are 60+ employees in the building and apart from the odd 1 or 2 who forget to put them in; i have 1 employee who is making every excuse he can think of to put up barriers.  Refused to wear everyday ear plugs "as they will open his ear canals meaning he will get water in his ears while swimming", refused to wear over ear defenders because "they caused ear sweating and infections", purchased him specifically moulded ear plugs and he wont wear them "because they cause eczema".  Occupational Health share my opinion that he is being awkward, but have offered no advice past providing him with information on protecting his hearing.

FWIW, I have medical advice from my GP not to wear ear-plugs (other than the silicone / wax ones that cap over the end of the ear canal, but they have an inadequate SNr for much in a PPE role).  Apparently I have existing damage to the ear canal.  So I refuse to wear ear plugs.  It's not necessarily the case that someone refusing to wear ear plugs is doing so only out of awkward bloody-mindedness.

Where I need hearing protection I wear over-ear ear-defenders, but they are a pain with eye protection, and even more so with a hard-hat.  Hat mounted defenders work for the ears, but do make glasses uncomfortable (and I suspect the performance of the ear defenders is severely degraded by having them over glasses arms).  A fully hat-mounted system (hat, defenders, visor) is heavy and awkward when everyone else is just wearing a lightweight pair of safety glasses and an ordinary helmet.

Yes the employee has a duty to cooperate, but the employer's duty extends beyond simply instructing everyone to wear ear-plugs all the time.

Always have the conversation - there may be a genuine reason for objection to ear plugs, temporary or otherwise.

As has been said the blanket approach may not reflect actual risk, and trying to enforce PPE where it is simply not required will only damage the reputation and image of the H&S department, making your life harder going forward.

jonpfarmer  
#25 Posted : 22 April 2025 08:06:39(UTC)
Rank: New forum user
jonpfarmer

Originally Posted by: lisar Go to Quoted Post

I had a similar issue regarding safety footwear. Our insurance company said that there had a been a test case regarding PPE as a company dismissed an employee on the grounds he couldnt wear protective equipment and was therefor not suitable for the role following on from a risk assessment.

He took the company to an employment tribunal and original won. The company fought against this and it was decided in the companys favour as apparantly Health & Safety over rules HR in such circumstances.

Not quite as simple as that - Lane Group plc and another v Farmiloe, EAT, 24 November 2003 - Personnel Today

peter gotch  
#26 Posted : 22 April 2025 10:13:32(UTC)
Rank: Super forum user
peter gotch

Morning Jon

I think that the Farmiloe case could easily have gone the other way in the Appeal.

Down to the quality of both plaintiff's and defendants' cases.

So, the duty on the employer (and by implication on 2nd defendant) was to achieve what was reasonably practicable.

....and a blanket decision on the need for hard hats and safety footwear MAY have been well past the balancing point, and even that is difficult to determine in law as it would depend on which authoritative judgment was used to assist with coming to a decision, in particular Edwards v National Coal Board 1949 or the less well known case of Marshall v Gotham 1954 in a higher Courts

Both are consistent on the need to compare Cost (Time, Money and Effort) against Risk - or perhaps more accurately Reduction in Risk, when considering each possible mitigation individually and collectively.

One element of "Cost" would be that a mitigation would be contrary to the employer's duty to apply "reaosnable adjustments" for someone with a disability (or whatever nature).

Then the plaintiff MIGHT have been able to demonstrate that the risk was so low as to not justify mandatory PPE or that there were other reasonably practicable precautions the employer COULD have taken to reduce the risks to a level where PPE was no longer reasonably practicable.

However, to make such a coherent case, the plaintiff would probably need both a top legal team AND a very convincing Expert Witness. The all too typical No Win, No Fee soliciitor just wouldn't be likely to win if the defendants' case was reasonably solid.

firesafety101  
#27 Posted : 23 April 2025 10:17:21(UTC)
Rank: Super forum user
firesafety101

During my NEBOSH course many years ago I was tasked with pursuading an employee (The instructor) to wear hearing protection.  During the conversation I got onto the subject of music and he said he liked the Hollies.  I latched onto this and told him to look at their ears while on the stage playing their music and he will see them all wearing ear plugs.  He then came round to saying he will do that and wear the ear plugs in future.

OK that was in a classroom but a few years later during a site safety visit I noticed a twenty something year old using a hand held Jackhammer to remove plaster from a wall, very loud.  I had a chat with him and he told me he was a singer in a Rock Band and never wears ear defenders.  I thought back to my Hollies discussion and asked him who was his favourite rock band and he told me.  I gave the same advice as previously and he said he will have a look.  A few weeks later I saw the same lad doing the same work at a different site and he was wearing ear plugs.  I had another chat with him and thanked him for taking my advice, he thanked me for giving the advice.

 

thanks 1 user thanked firesafety101 for this useful post.
Evans38004 on 23/04/2025(UTC)
Users browsing this topic
Guest
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.