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#1 Posted : 06 October 2000 22:36:00(UTC)
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Posted By Stephen Bridgehouse
Can anyone explain exactly what a user journry is? Do they have an example of one I could look at. Are they better than 'Job Safety Analysis Technique's'?
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#2 Posted : 09 October 2000 17:30:00(UTC)
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Posted By Neil Budworth
Dear Stephen,

A user journey is in effect a task analysis taken from the user perspective, it encompases physical, ergonomic and motivational issues.

Human Focus 0208 640 3535 advocate it quite a lot in their videos I think they have one that takes you through it it may be worth tryinbg to get one on preview. I think the risk assessment video takes you through the technique.


Best Regards

Neil
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