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Posted By Peter Rees
Has anyone any experience overcoming the problem of English not being someone’s first language? We currently have over 20% (more than 100 people) of our employees that fall into this category - most of them find it difficult to read English; some can’t read or write English and a few can’t speak very good English.
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Posted By Robert Woods
Inductions have to be done with the aid of an interpreter this can be another worker who has good English.
This will also have to be done on updates and further training.
Form a safety commitee if youn haven't got one and get the person who is to interpret to sit on it. That way there up to speed on your H&S agenda and feel more empowered which will hopefully make them enthusiastic about getting the safety message across.
Warning and hazard signs are in pictures which should present no problem.
Workers especially from the Asian communities miss out on a lot of H&S advice because of the language barrier, but they are not foolish and you will reap the reward of complacency with costly litigation, that I can vouch for.
Robert Woods.
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Posted By Martin R. Bessant
Peter,
Can I suggest that you consider contacting the HSE infoline on 0870 1545500 as they may have some leaflets suitable for you in some of the languages that your workforce understand.
I used to work for the NHS and we found it useful to have information printed in several of the languages of ethnic minority groups.
Finally, have you thought about printing your health and safety statement/policy in these languages plus any relevant safety guidance. Your local chamber of commerce might be able to assist you in your quest.
Good luck!
Martin.
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Posted By Andrew Powell
We started to employ agency workers aroung 6 months ago. we now have 3 languages within our workforce.
The agency translated all induction safety and hygiene information for us. All safety signs are to the Safety signs regs 96 which mean at least for Europeans they are understood, however,Localy produced signs can cause confusion,
There can be some cultural differences, conflict can occur, you have to have strict policies in place from day one to avoid problems/segregation etc.
Who does safety induction can be a problem, is it the supervisor that comes with your workers? check on integrity of information by contacting universties to sit in now and again.
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Posted By Dyfed Rowlands
Does anybody know of any good general training packages for road and construction workers? I was thinking of a training package which would last approximately half a day. Could you also include prices.
Regards
Dyfed Rowlands MIOSH
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