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Posted By JOSEPH RAE
I'm looking for some advice regarding fire and emergency evacuation procedures for wheelchair users. Until recently our procedures relied on wheelchair users being positioned within protected stairwells, and evacuated by the fire service if this was required. However, the fire service has now indicated that it is our responsibility to ensure that all individuals are safely evacuated in the event of a fire. The fire service was consulted when the original procedures were put in place. As we are a reasonably large educational institution, who's building covers fourteen floors, this leaves us with the significant problem of how to safely evacuate wheelchair users.
I am currently looking at BS5588-8 and will be consulting with other educational establishments in the immediate area. Can I ask what other organizations do, especially those in buildings with more than two floors? Are there any other methods of evacuation other than purchasing evacuation chairs or installing a fire lift? Finally has anyone else had this experience with the fire authorities and how did you resolve it ?
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Posted By Jane Riley
Hi Joseph,
We used staged evacuation to evacuate disabled & elderly residents. This involved moving them behind one or two (if possible) sets of fire doors in order to buy some time until there were more people available to aid with removing them to safety. This might be worth incorporating into your plan, but you need to ensure that the plan includes details of how evacuation from these areas will be accomplished.
In other buildings we used evacuation chairs, but you need to ensure sufficient numbers of trained staff are available at all times when disabled people are in the building. If you are thinking of this method, try it out first - sitting in one and being transported down a staircase is terrifying! Still, it's better to get out terrified than not at all!
Regards,
Jane
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Posted By Richard
I am also in FE and we are just reviewing our policy on disabled evacuation. We have three "towers", of 9, 6 and 4 floors. We have always used evac chairs, but current government policy on enablement and access means that we are now getting 3 or 4 disabled students per session, rather than 1 person every 3 or 4 sessions.
After seeking advice from the Firemaster we are looking at a combination of refuges and trained evac teams of young fit volunteers who will go to the refuges and evacuate any disabled person left there, once the main evacuation is over. The fire brigade, on arrival, would expect to meet the teams and either take over, assist or monitor.
If this policy is finalised every disabled user (this will include hairdressing clients and training restaurant users - if you're in FE you'll know the scenario) will be given the opportunity to take part in a drill. I would anticipate exercising the teams at least every three months.
Hope this helps, but if anyone has used a similar system and has had problems please advise
Richard
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Posted By Ken Taylor
This is a surprise to me as we have always been advised by the fire authority to provide horizontal evacuation and safe refuges for non-ambulant disabled persons rather than putting them at risk from attempted full evacuation from the building by volunteers. Has your fire authority provided something in writing to back up this latest position?
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Posted By Maggie Atterbury
It doesn't surprise me at all. When I worked in FE we had a similar problem with evacuation of wheel chair users and whilest we were putting some procedures in place, the Fire Officer changed and completely reversed the advice! We made sure that there were sufficient Evac chairs for the number of disabled people and trained everyone who worked on those floors. I know it is scarey to be pushed over the top step in an Evac chair, but we ensured that all those trained had a go in the chair, so that they could reassure others and let several of the disabled people have a practice run. I hope that no one is considering carrying a disabled person down 9 flights of stairs - however young and fit they are. That would be a serious manual handling problem.
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Posted By Robert K Lewis
The comment on the change of Fire Officer explains one of the common problems - the lack of a uniform approach by the FOs. Next week can bring a change of personnel and often a complete reversal of policy. It is no help in existing buildings but this is I believe a Design issue which the Planning Supervisor must address in the light of the DDA.
I personally can never see evac chairs having a real place beyond 1 or 2 floors. I have seen some fire crews struggle even to do more than this. Fire Lifts or stairlifts are the only real solution
Bob
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Posted By Ken Taylor
My concern on this one was such that I posted your question on the FireNet BBS. Here is a reply received to date:
[The question seems to imply that the brigade are now saying that it is not OK to use the refuges. However, if you read what they’ve said very carefully, the correct interpretation could be that the brigade have simply stated that it is up to the building managers to ensure safe escape, and hence to decide if the refuges are OK, for these purposes. Under the Fire Precautions (Workplace) regulations this is, of course, true.
So, an interpretation of the Brigade's comments could be that they are not saying that the refuges are unacceptable, but are simply saying that it's not up to them to justify if the refuges are still OK; it's up to the building management to produce an appropriate risk assessment, following which the Brigade will tell them if the risk assessment is OK or not! If so, they've said it in a less than helpful way.
Of course, I could be wrong!]
I shall come back again if I get any more useful responses.
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Posted By Peter Rees
Just a small word of warning on whatever policy you finally end up with as I recently (about 10 months ago) took part in some Fire Warden training provided by my local Fire Brigade (which was really good). However, one of the points raised by the trainer was on the subject of evacuation for disabled personnel. He quoted the following case:-
Co X had in place a policy of using the evac chairs should an emergency arise. Everyone on site knew what responsibilities that they had, it was trained out and included as part of the site induction.
As you can guess, they had a fire on the same day that they had a disabled (wheelchair bound) visitor - Mr A. The procedure went well, and everyone got out safely, and the Brigade put the fire out.
All seemed OK until a couple of weeks later when Co X received a letter from Mr A's solicitor suing for compensation under DDA for 'embarressment caused during the evacuation'. Allegedly, Mr A was severely embarrassed by being carried out in front of the whole factory, even though he was safe and well.
An out of court settlement was paid to the sum of £80k ! How do you get around this? Don't know, but is something that certainly needs to be picked up in the initial site induction brief.
Anyone else care to comment?
Pete
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Posted By Ashley Williams
I contacted out local brigade about a project we were working with. It had abled bodied carers working with people with disabilities in their own homes or a group home. The projects policy was carers carred people out.
My suggestion was look for refuges and let the brigade arrange evacuation, however the project felt that it was inhumane to leave someone alone in the refuge area.
After contacting the brigade the response I got was we would rather rescue 1 person than have to rescue two. Their main concern being, if the carer got the person to the refuge and stayed with them who whould raise the alarm!
Ashley
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Posted By Graham Bullough
Here are some comments based on experience with my employer's 5 storey headquarters building:
As other responders point out, there is no consistency in the approach taken by fire officers. In the past some have insisted on the "everybody out immediately" approach, while others tend to be pragmatic and recognise that greater risks can be created by evacuating disabled people to outside, even after other people have left the building.
Although we obtained some evac chairs some years ago, a subsequent risk assessment concluded that their use posed a risk to disabled passengers which was greater than that posed by fire - in relation to the design and use of this particular building and the likelihood and nature of a fire. Even with training and experience, employees who were operators and passengers found them somewhat unnerving to use, especially during the pivoting action at the top of each flight of stairs. (If anyone doubts this and has access to an evac chair plus an experienced operator, try being a passenger and then an operator yourself.) We foresaw greater problems if we had to use the chairs for disabled visitors without any experience of them. Another feature of the chairs is that they incline backwards when on flat ground, so the position then for passengers is not very dignified - hence the scenario about Mr A described by Peter Rees in his response to this thread. However, if the circumstances outlined have not become exaggerated by their respective narrators, it seems a nonsense that Mr A received £80k for suffering temporary embarrassment while being evacuated. By contrast, some people who suffer significant permanent injury and related adverse consequences for their lives receive much lower sums in compensation!
As you will gather, our policy is to keep evac chairs for use as a last resort. The building has a number of designated safe areas with at least two alternative egress routes where disabled people congregate when the fire alarm rings. One important feature of these areas is that each has a dedicated 'phone link to our control room. This enables disabled people to notify where they are and subsequently be informed about the cause of the alarm, when known, and whether they need to move or be moved either downwards or horizontally within the building. Another important feature is that disabled people who stay in the designated areas are accompanied by able-bodied people for 2 reasons: One is to provide reassurance and moral support as it can be unnerving to see everybody else going out while the bells are ringing at high volume. Another reason is to assist with negotiating doors and/or operating evac chairs if there is a need to move from any of the designated areas.
A final comment. Apart from one small fire incident some years ago (before a "no smoking" policy was imposed throughout the building) all evacuations have arisen from organised practices or false alarms. Therefore, in order to counter the understandable complacency which can develop, employees and managers need to be reminded from time to time of their need to respond to every alarm activation as an emergency!
Graham B.
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Posted By Gary Cutter
Hi Joseph
The responsibility for providing adequate means of escape and ensuring that it can be safely used at all material times rests with the employer. An employer cannot abdicate his responsibility and give it to another even if that 'another' is the fire brigade. Consequently, the responsibility for evacuation of non-ambulant, hearing impaired or visually impaired rests with your employer.
There are general misconceptions around the provision of refuges. These revolve around the notion that evacuation can take place sometime later and not immediately. This is not the case BS 5588 pt8 simply requires the area to be enclosed in a 30-minute fire resisting construction. They are not areas where people should be left alone indefinitely until rescued by the fire brigade or the fire extinguished. However they are areas where progressive evacuation can take place. That being the case the refuge should be large enough to ensure that the means of escape is not impeded for others.
What is fundamentally crucial is that your management controls must be robust and reliable enough to ensure that no persons safety is compromised. BS 5588 pt 8 offers some very good advice on developing a suitable strategy. Ultimately, this will involve expenditure on suitable aids/devices and also in training wardens/marshals. However, the problems are not insurmountable. One of the most important considerations is for you to develop a policy for emergency procedures for disabled people. Making that policy transparent and realistic will offer some protection from civil action and possibly criminal action.
I'm sorry I have'nt provided specific advice to your problem, but I wanted to add my six penn'th to the debate.
Regards
Gary Cutter
Chair Fire Risk Management Specialist Group
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Posted By Ken Taylor
Here is another response from the FireNet Forum:
The requirement for the building management to ensure safe evacuation for the disabled, with or without the Brigade’s intervention, does not (in my opinion) preclude the use of refuges as intermediate places of relative safety. The purpose of refuges is not that you take the disabled there and leave them sweating in their little fire resisting box until the fire brigade gets there or the fire is out. They are intended to gain the time necessary to effect escape for persons whose speed of movement is restricted (e.g. to give you time to get the evac. chairs into operation). Like it or not, it is the responsibility for anyone who manages a building to ensure that disabled people (in wheelchairs, deaf, blind or whatever) therein can get to a place of safety in a reasonable period of time, with or without the Brigade’s help. Refuges can (again, in my opinion) form part of that strategy, BUT you have got to make sure that your passive fire protection and/or smoke control is completely sound – there are far too many useless fire doors and dodgy partitions around refuges.]
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