Posted By Jayne Freeman Hi, I work for a Primary Care Trust in the NHS, I am currently implementing a revised reporting structure throughout the Trust and purchasing new software. I have been asked by my Director to conduct some benchmarking and see what other Trusts use in the way of software and incident forms. We were using 1 incident form, but I feel this form is inadquate and I am looking at spliting Clinical, Non clinical and Violence/agression into 3 separate forms. I would very much appreciate your thoughts and information on the current systems that you use. Regards, Jayne Freeman