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#1 Posted : 05 September 2002 11:24:00(UTC)
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Posted By Lisa Fowlie I have had a request to provide guidance (or training) on manual handling for 2350 employed NHS staff with an additional turnover of 350 new staff annually. Currently they have a 2 day course for all new staff and are considering a 1 day refresher course annually for all staff. Personally I do not think that an annual 1 day refresher course is going to be cost effective or beneficial to the NHS. Refresher training is obviously good practice but at what frequency? What provisions do other HNS training providers follow and does anyone use less 'formal' refresher training to raise awareness 'on the job' rather than a formal course. In case anyone thinks I disagree with training - that is not the case. I just want to provide guidance on structuring or obtaining an effective and cost effective manual (people) handling training programme. Thanks, Lisa.
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#2 Posted : 05 September 2002 14:22:00(UTC)
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Posted By Vincent Shields Notwithstanding any short-term pressures, what you appear to need is a longer-term strategy of local 'leaders' who are responsible for onward cascade-training. It is not feasible or practical for to be carrying the burden of 'direct' training for that number of staff on a regular basis. I would suggest you concentrate on developing a longer-term plan which identifies key people in each department of Trust (who guide, supervise, monitor, train, risk assess etc whilst on-the-job) in their own department and concentrate on training only those 'key' people. Email me for further info if required. Vince
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#3 Posted : 05 September 2002 16:34:00(UTC)
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Posted By Bryn Maidment Annual refreshers are operationally difficult (staff time off, covering costs etc)and probably too much. At UHL we run a mandatory day for staff, covering H & S, Fire and Manual handling. All managers have to ensure that their staff attend every 18 months with short refreshers available if requested. Another consideration was my trainer's mental stability! As it is, I have to provide 3 days training a week and the burnout rate would be unacceptable if he was asked to do anymore of the same every week. Contact me if you'd like to discuss further.
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#4 Posted : 05 September 2002 19:59:00(UTC)
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Posted By Wilf Archer Hi Lisa I understand your problem. I don’t work in the NHS but in local authority and I also don’t have quite as many staff as your self (1900) but I do have a wide range of employees covering road workers, refuse collection, building maintenance, building cleaning, etc. And they all have different types of lifting and handling to do. When I started this job I soon became aware that the conventional approach to manual handling training was not going to work. So I put together a three part programme to be delivered to small groups of staff on the job. We delivered in canteens, workrooms, and even put a training bus on the road to ctch off site personnel, never in classrooms. Part 1 covered the rudiments of line of gravity, centre of gravity and load behaviour. Nothing heavy (no pun intended) It took approximately 45 minutes and used everyday objects that the candidates worked with. We balanced them lifted them and even knocked them over just to show how they behaved (both objects and people). We had people bending and pushing twisting and stretching to show personal balance and how the body reacts when working. We played with the individuals ergonomic range. Part 2 was delivered approximately 6 weeks later (only because it took that long to go round all staff). Here we concentrated on the T.O.T.A.L. manual handling risk assessment technique. This was designed by myself to allow the individual to take ownership of the lift and to assess it before they lifted it. TOTAL stands for · TEST the Load for grip and weight. · OBSERVE where your route and the distance you are going · TRIAL to make sure you have a good hold · ASSESSMENT check to make sure you haven’t missed anything out and that you are able to lift load ·LIFT the load. This little assessment process is backed up by management in that if at any time during the sequence the individual can ask for help and it will be given. Part 3 introduces the mechanical aids that are available to assist in the lift. Where to get them and how to use them. The whole process was initially delivered y my own two man team but has been kept simple so that supervisors can pick up the remedial and refresher training. This means that as the supervisors become comfortable with the manual handling toolbox talk they can correct any wrongdoings at source. It also allows them to ad habitual errors into additional talks. All this is supported by myself and my team. I am sorry if this is long winded but I have found it simple and effective. If you need anything else then drop me an email. Good luck Wilf.
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#5 Posted : 05 September 2002 20:44:00(UTC)
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Posted By Nigel Singleton BSc Hi Lisa I run a training company and have been involved with training Hull & E. Riding staff with basic non-clinical manual handling. This was done using a short 3 hour training session at various locations. I agree with some of the comments already submitted, you have to be very careful of trainer burn out. The other problem I experienced was that many of the trainees were there under threat of not receiving their allocated personal development days if they had not conducted mandatory training first. This often made the training session very negative and difficult to 'get started'. It is important that staff understand that it is mandatory but take on board the reason as being for their own safety. The second major barrier to effective training I had was the mismatch of experience and previous knowledge. Trying to teach a group with doctors, professors and heads of department along side the cleaner and the maintenance department is difficult, particularly when you start to talk about anatomy and the medical staff want more detailed information which goes straight over the heads of the non-medical staff. I know this is probably not helping your plea, but I think it is worth understanding the pitfalls before hand. Please contact me if you need any more thoughts. Regards Nigel
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#6 Posted : 11 September 2002 19:41:00(UTC)
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Posted By Elizabeth Hallows If the manual handling training is for the handling of people [or patients], rather than inanimate loads, the Royal College of Nursing guidance is used as a standard by most people, and also in court as an example of best practice. Thei latest publication, "The Guide to the Handling of patients, 4th edition", states: "regular refresher training is also needed, preferably at least once a year" [page 68] Importantly, it also includes a chapter on condemned techniques. In my experience [working more with local authorities, but still in the field of people handling], training in the work situation is probably more useful, but it's difficult to get through all the numbers, and can be more time consuming.Perhaps a way forward would be to identify those areas where more handling takes place, or more accidents occur, and target those people more often than others. For example, the elderly wards will require more handling by the nurses than outpatients. There is evidence around which indicates which areas within hospitals have more manual handling accidents. Hope this is of use
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