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#1 Posted : 30 September 2003 16:49:00(UTC)
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Posted By Michael Kirby The manager of Health and Safety wants to remove the right that allows anyone to report (via the Accident Book) accidents, and make the first aid representative or Team Leader responsible. His reason for this is mainly due to possible fraudulant use, in relation to claims against the company. I see his point but believe that everyone should be allowed to report accidents, in order to evaluate trends etc also I believe that it is a legal requirement. Not having time at the moment to research this via regulations, I wonder if my fellow members of Iosh could shed some light?
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#2 Posted : 30 September 2003 17:45:00(UTC)
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Posted By Hilary Charlton Perhaps you could strike a balance so that the accident book is completed by someone other than the accidentee - maybe a supervisor, first aider, H&S representative. This should cut down on the chances of fraudulent claims but also ensure that all accidents are still recorded. Our own policy is to have every accident treated by a first aider and then, of course, the first aider completes the book. Hilary
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#3 Posted : 30 September 2003 19:25:00(UTC)
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Posted By Neil Pearson I agree - I find this actually the best way. Having first-aiders do it gives more consistency and makes it easier to follow up. You also collect information about more minor accidents. If you want to argue the point, the law to argue is Regulation 25(3)(a) of the Social Security (Claims and Payments) Regs 1979, SI 1979/0628. I have normally managed to win people round so far (had some scrapes along the way, though). Social security people I spoke to believed the employer could decide to make entries on someone's behalf, and the employee had no legal right to make an entry. Others who look this Reg up may interpret this differently. Personally, I have always provided a single accident book on site anyway for anyone who insists on making an entry in that format. But you can comply with social security, RIDDOR and data protection law by designing your own form if you like - it's only the information that matters, not the format.
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#4 Posted : 01 October 2003 09:23:00(UTC)
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Posted By Jay Joshi You cannot remove the "right" of an employee or to make an entry into an "accident book" as per The Social Security(Claims & Payments) Regulations 1979-as amended Employees sustaining injuries at work must notify the employer, or his supervisor at the time of the accident, or a person authorised by the employer at the time of the accident or as soon afterwards as it is practicable to do so. The employer must investigate every reported accident. He also must record any discrepancies between the details entered and the results of the investigations. If ten or more people are normally employed at the same time on or about the premises in connection with a trade or business, employers must keep a record of the details of each accident in a form approved by the Secretary of State. This is by means of an accident book or by electronic means. If fraudulent entries by employees are suspected, the employers entries should relect that.
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#5 Posted : 01 October 2003 10:37:00(UTC)
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Posted By Gilly Margrave Some cynical TU Safety Reps might think that the employer was trying to avoid recording legitimate accidents. Of course if this were the case and the accident just happened to be RIDDORable the TU Rep would submit their own RIDDOR which could leave the employer in a very invidious position indeed. Gilly
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#6 Posted : 01 October 2003 11:01:00(UTC)
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Posted By Keith Archer. Is it possible that the reason behind this decision may have been influenced by the employers duty to investigate ALL accidents. Cheers keith
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#7 Posted : 01 October 2003 11:54:00(UTC)
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Posted By George Wedgwood I have been used to an 'in-house' printed accident book in the past, where there was space for the 'employer' and the employee to sign. In every case, first aiders were instructed to ensure that, wherever possible, the accident book entry was seen or read to the injured party and agreed to before they signed as a true record. The HSE book does not do this but there is nothing to stop you allowing the IP to sign. That removes any later ambiguity about treatment or injury description. I feel the employee should be clearly asked if they wish to make the entry or even get someone on their behalf to do it, under the supervision of the first aider or other manager - as after all, it is the employer's duty to keep the record. George
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#8 Posted : 02 October 2003 14:23:00(UTC)
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Posted By Stuart C Where is there the legal requirement to investigate all accidents? Just wondering? Stu
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#9 Posted : 02 October 2003 14:39:00(UTC)
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Posted By Dave Wilson Me too, and also where does it say that you have to use an 'accident book' thought it was a duty to report and record by paper or electronic means.
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#10 Posted : 02 October 2003 15:09:00(UTC)
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Posted By Jay Joshi The term investigate is used implicitly as far as the accident book is concerned, as an employer cannot verify the entires made in the bookor other means without some form of "investigation". Even the completion of a RIDDOR reporting form requires some form of "investigation", albeit not as detailed as to root causes etc. The following extract is from the 1999 Discussion Document on the proposed Duty to Investigate Accidents in context of current law and accident investigations. At present: Sections 2 and 3 of the Health and Safety at Work Act 1974 (HSWA) state that it shall be the duty of every employer to ensure so far as is reasonably practicable the health and safety of all his employees, and the public affected by the work activity. Regulation 3 of MHSWR requires employers to undertake a risk assessment and to revise it if there is reason to believe it is no longer valid or if there are significant changes; and Regulation 5 requires employers to monitor and review protective and preventive measures. These provisions carry the implication that employers will investigate the causes of accidents to learn lessons and prevent recurrence, but such a duty is not EXPLICITLY stated in the law. Under regulation 25 of the Social Security (Claims and Payments) Regulations 1979 (SSCPR), employers have to keep a record of accidents at premises where more than ten people are employed; anyone injured at work is required to tell the employer and record details in an accident book including the answer to the question "how did the accident happen?"; the employer is required to investigate the cause and enter this in the accident book if they find anything that differs from the entry made by the worker. The purpose of these regulations, for which HSC and HSE have no responsibility, is to ensure a record is available in case there is a claim for compensation. The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995 (RIDDOR) require employers, the self employed, and in some cases other responsible persons, to report certain more serious accidents etc. to HSE or other enforcing authorities and to keep a record. There is no exemption for small firms. The approved accident reporting form includes a box for employers to describe the circumstances of the accident and any action taken to prevent recurrence. A checklist is included as part of the form, but there is no explicit requirement to investigate causes. A disease from Schedule 3 to RIDDOR is reportable if notified to the responsible person by a doctor and if the affected person does the work listed alongside the disease in the Schedule. The Regulations do not require there to be any explicit link between a person's work and the disease being reported. In effect a RIDDOR disease report is simply a notification that someone is suffering from a disease and they happen to be currently doing a type of work that can lead to that disease. When an accident leading to injury or dangerous occurrence has been notified under RIDDOR, and where safety representatives are recognised under the Safety Representatives and Safety Committee Regulations 1997, the representatives may investigate the cause of the incident, in which case the employer has a duty to assist the investigation. In addition, there are some more specific requirements limited to certain specific industries (eg. railways and nuclear power plants).
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#11 Posted : 02 October 2003 15:17:00(UTC)
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Posted By Dave Wilson Think what we are getting at is that there is at present no duty to investigate ALL accidents and there is no Legal requirement to have an accident book, under the present statutory requirements, however this may change in the near future along with Corporate killing????
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#12 Posted : 03 October 2003 09:52:00(UTC)
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Posted By Stuart C I suppose it depends on your view of what constitutes an investigation. I would still disagree with "employer must investigate every reported accident."
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#13 Posted : 03 October 2003 12:40:00(UTC)
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Posted By Jay Joshi There is a lot more of "OBJECTIVE" (non-prescriptive) legislation wherein everything is not explicit. The HSC/HSC ACoPs and Guidance generally provide means of compliance (or dutyholders need to demonstrate equivalent). I would clarify to an employer etc. that the existing requirement to investigate all workplace accidents resulting in personal injury is IMPILCIT--and refer to the points I have put forward previously and advise on procedures such that the level and scope of the "investigation" is proportional to the accident and injury sustained. Especially in this age of personal injury claims Regulation 5 of The Management of Health and Safety at work Regulations 1999 is implicit on this matter. The Approved Code of Practice to Regulation 5 is EXPLICIT in this matter. It states:- "Monitoring Employers should measure what they are doing to implement their health and safety policy, to assess how effectively they are controlling risks, and how well they are developing a positive health and safety culture. Monitoring includes: (a) Having a plan and making adequate routine inspections and checks to ensure that preventive and protective measures are in place and effective. Active monitoring reveals how effectively the health and safety management system is functioning; (b) Adequately investigating the immediate and underlying causes of incidents and accidents to ensure that remedial action is taken, lessons are learnt and longer term objectives are introduced. In both cases it may be appropriate to record and analyse the results of monitoring activity, to identify any underlying themes or trends which may not be apparent from looking at events in isolation." Approved Codes of Practice have A SPECIAL LEGAL STATUS. If employers are prosecuted for a breach of health and safety law, and it is proved that they have not followed the relevant provisions of the Approved Code of Practice, a court can find them at fault unless they can show that they have complied with the law in some other way. The the HSE guidance on "Accident Investigation" is due to be produced soon. Refer to HSE Press release:- http://www.hse.gov.uk/press/2003/c03002.htm
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#14 Posted : 05 October 2003 14:18:00(UTC)
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Posted By Neil Pearson There is a duty to investigate all accidents, it just isn't H&S law. See the Social Security (Claims and Payments) Regulations, Regulation 25(1).
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#15 Posted : 06 October 2003 15:34:00(UTC)
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Posted By Lee Daniels The company I work for has approx. 6000 employees spread across the UK at sites ranging from 2/3 people to a couple with 100+ people. We operate a 24hr telephone number to which employees report accidents, the accident details taken by the telephone operator includes all the questions in the BI510 and more. After the telephone report the local supervisor and safety adviser are notified and we investigate the accident. This telephone reporting system seems to work OK, with about 750 accidents reported a year and staff usually having access to a telephone or company mobile phone. We still have Accident Books at various locations and staff are also told to fill these in as well. My question is can we abandon the use of the printed Accident Books and rely solely on the telephone reporting; and still comply with the law?
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#16 Posted : 07 October 2003 17:15:00(UTC)
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Posted By Jay Joshi Regulation 5 of The Management of Health and Safety at Work Regulations 1999 is health and safety legislation. The term used in the text of the regulation is "monitoring". The full text of the regulation is :- (1) Every employer shall make and give effect to such arrangements as are appropriate, having regard to the nature of his activities and the size of his undertaking, for the effective planning, organisation, control, monitoring and review of the preventive and protective measures. (2) Where the employer employs five or more employees, he shall record the arrangements referred to in paragraph (1). The accompanying Approved Code of Practice to Regulation 5 also states:- Paragraph 36 Employers should measure what they are doing to implement their health and safety policy, to assess how effectively they are controlling risks, and how well they are developing a positive health and safety culture. Monitoring includes: (a) Having a plan and making adequate routine inspections and checks to ensure that preventive and protective measures are in place and effective. active monitoring reveals how effectively the health and safety management system is functioning; (b) Adequately investigating the immediate and underlying causes of incidents and accidents to ensure that remedial action is taken, lessons are learnt and longer term objectives are introduced. Paragraph 37 In both cases it may be appropriate to record and analyse the results of monitoring activity, to identify any underlying themes or trends which may not be apparent from looking at events in isolation. The Management of Health and Safety at Work Regulations 1992 had an extremely "limited" ACoP--less tha half a page covering all aspects of this particular regulation(It was regulation 4!) The Management of Health and Safety at Work Regulations 1999 has significantly expanded ACoP material to further explain arrangements for the effective planning, organisation, control, monitoring and review of the preventive and protective measures. Yes, the text of the regulation 5 proper does not use the term "investigate" or "investigation", it uses a more generic term "monitoring". The ACoP --para 36(b) expands on what is meant by "monitoring" in context of accident (and incident!!) investigation The ACoP has a special status in law. How can one comply with regulation 5 --the arrangements for "monitoring" , by maintaning a view there is no law to investigate all accidents in health and safety legislation when the ACoP is EXPLICIT in what "monitoring" is as far as Regulation 5 is concerned. Can anyone explain how to meet the objective of the ACoP and the regulation text on "arrangements for monitoring etc" by some other means even if not complying with the ACoP? If Safety Practitioners have problems in interpretation of Regulation 5 as far as "arrangements for monitoring" is concerned, despite the explicit ACoP material, what chances does a lay-person have?? Perhaps the HSC/HSE will reverse its decision not to legislate on an a explicit duty to investigate accidents"
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#17 Posted : 07 October 2003 19:12:00(UTC)
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Posted By Neil Pearson My understanding is as follows. You must keep written records for social security law as you have more than 10 employees. As long as you ensure the information specified in the social security regs and RIDDOR is recorded, and you comply with data protection law, the records can take any form you like. The records must however be available for inspection at any reasonable time, including by employees.
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#18 Posted : 08 October 2003 13:32:00(UTC)
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Posted By Dave Wilson Jay, As you say ACoPs have a certain standing in that they can be used in court but are not legally enforceable, that is that they are seen as the enforcing authority intrepretation of how to do something, however you do not have to comply as long as you can demonstarte that you are doing something similar or better. At present there is no 'absolute' duty to investigate 'all' accidents, if so then why is HSC/HSE formulating new regs on this? There is no 'statutory duty' to have an accident book, only to record accidents. The dept of Work and pensions has said so and as such any system whereby this is done is acceptable.
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#19 Posted : 08 October 2003 19:00:00(UTC)
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Posted By Neil Pearson There IS a statutory duty to investigate all accidents! It's in the social security regs.
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#20 Posted : 09 October 2003 12:06:00(UTC)
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Posted By Dave Wilson Never seen a a representative of the DSS / Social Worker investigate accidents at any place I have worked!
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#21 Posted : 09 October 2003 12:29:00(UTC)
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Posted By Jack er Dave, the Regs say employers must investigate (although the purpose is to confirm it was an Industrial Injury rather than determine the causes).
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#22 Posted : 09 October 2003 12:59:00(UTC)
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Posted By Dave Wilson OK take your point however under existing H&S legislation there is NO ABSOLUTE DUTY to invetigate ALL accidents or have an 'accident book'. Now dont get me wrong here any organisation who doesn't is probably not 'doing' best practice. Remember the HASAW is an enabling act and the enforcement authorities would not prosecute for this under Sect 2 offences without explicit reference to REPORTING of IDDOR and then there is a Statutory duty to report, not investigate! We can all quote H&S law but remember the Shall, Shall Not, practicable and Reasonably Practicable etc and I do not know of any 'H&S' statute which says thou SHALL investigate ALL Accidents and thou Shall keep an 'Accident Book', does the HSE/LA have the powers to prosecute under Social Security Law? If anyone can quote me Case law where an employer has been prosecuted for 'failing to investigate XYZ accident as required by Reg 123 etc and failed in there statutory duty? The DTI/DWP/HSC/HSE are trying to close this loophole with the introduction of new / ammended regs for this. An HSE/LA inspector cannot serve notice on employers for non existant legislation.
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#23 Posted : 09 October 2003 13:55:00(UTC)
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Posted By Dave Wilson Barbour Index produced this in their weekly news letter Proposal for a new duty to investigate accidents, dangerous occurrences and diseases The HSC has issued a consultative document on implementing a new duty to investigate accidents, dangerous occurrences and diseases. This follows a discussion document issued almost two years ago which sought initial views on the need for investigation and the scope of the new duty. At that time, the main options discussed were:  making no change in the law, but providing further guidance on methods of accident investigation  introducing a simple duty to investigate accidents, which would require an employer to take steps that are reasonable and proportionate to the accident, to establish the causes and then take them into account when revising the risk assessment  introducing an elaborated duty which would be the same as the simple duty but would include more requirements, such as sending a report to the enforcing authority. The new document examines the results of the earlier consultation, which clearly showed a preference for making an amendment to the Management of Health and Safety at Work Regulations 1999 – this idea is the basis of the HSC’s latest proposals. Regulation 3 (risk assessment) would be altered to introduce a new schedule on investigation. However the new duty could equally be inserted into other health and safety regulations, such as RIDDOR, to link accident reporting and investigation, or be issued as a set of stand-alone regulations. The consultative document asks:  if the duty to investigate should be incorporated into the Management of Health and Safety at Work Regulations and, if not, what the preferred legislative route is  whether the duty to investigate should apply to those accidents reportable under RIDDOR, or whether the scope should include a different range of accidents. At this stage, HSC proposes retaining the same scope as RIDDOR, with a review during 2001/02  whether the duty to investigate should apply to near-misses, but be limited to those dangerous occurrences reportable under RIDDOR or should encompass a different scope. HSC proposes to issue guidance on investigating near-misses, but without a statutory requirement to do so  whether the duty to investigate should apply to diseases, but be limited to those reportable under RIDDOR or should encompass a different scope  whether the duty holder should be the same person as the one who has the legal duty under RIDDOR to report accidents, dangerous occurrences and diseases, or whether someone else should be responsible. Here the HSC proposes that the ‘responsible person’ as defined in RIDDOR be the person who investigates. As things currently stand, the employer is implicitly responsible for accident investigation  whether an investigation should start within the timescales set out in RIDDOR. Enforcing officers would be required to show sensitivity in cases where (for example) a small business operator could be involved in the death or major injury of a member of the family or close working associate. There are also requirements to involve workers’ representatives and, on occasion, the health and safety inspector  whether the proposals for keeping records of investigations are sensible and workable, or if they should be aligned with the requirements of the Management of Health and Safety at Work Regulations, with RIDDOR or with both. There is a possibility that requirements may be extended to change the organisation’s safety policy and safe working methods, if appropriate  what arrangements are currently in place in the respondents organisation for record keeping in respect of the investigation of accidents  whether the legal duty should be extended to include providing the investigation findings to others, for example, the person involved, their safety representative or the employers’ liability insurers  whether respondents want to make any general points about the approach adopted in the proposals. The document includes a draft version of the proposed 2001 Regulations in which the new duty will become Regulation 3A and is detailed in Schedule 1 to the regulations. The consultation document contains further annexes which are:  the principal findings of the previous discussion document  the regulatory impact assessment, which summarises the costs and benefits of the new duty  an extensive summary of HSE research into current industry practice on incident investigation  the response form for the consultative document. Comments should be sent by 3 September 2001 to: Health and Safety Executive, Policy Division, SASD, 8 South Wing, Rose Court, 2 Southwark Bridge, London, SE1 9HS tel: 020 7717 6426 The consultation document can be viewed on the HSE website at: www.hse.gov.uk/condocs/ HSE Books Free (Single copies) CD169
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#24 Posted : 09 October 2003 14:22:00(UTC)
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Posted By Jay Joshi Dave, You appear to have some outdated information. The HSC has decided NOT to legislate, but issue guidance--refer to the HSE press release dated 31 January 2003. http://www.hse.gov.uk/press/2003/c03002.htm What I do not understand is that on one hand you put a view that HASAWA is enabling legislation, and yet when it comes to Regulation 5 of the Management of Health and Safety at work Regulations --arrangements for Monitoring--especially when the ACoP is EXPLICIT in Accident Investigation,how can you explain to meet the requiremnt of the ACOP in any other way if accidents are not investigated?
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#25 Posted : 10 October 2003 09:29:00(UTC)
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Posted By Dave Wilson Jay, Not to get into a legal disagreement here but you yourself have said that ACoP are not enforceable and it does not say in Reg 5 "every employer shall investigate all accidents and keep and accident book" I will say again that it is the best practice way to go where all incidents however trivial are looked at, if only for trending purposes but there is NO STATUTORY DUTY under H&S Law to do this. The problem I have found, in my experience, that when quoting legislation to an employer to get things done you have to be really spot on, as there is always some git out there who will say that it doesn't apply or doesn't exist, especially people in Quality departmets. PS as is there is no duty to keep an B1whatever accident book, as is fire wardens, as is Risk Assessment of all activities
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#26 Posted : 10 October 2003 11:38:00(UTC)
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Posted By Sean Fraser Dave, As a quality systems professional, I'll try not to take personally your generalised insult that we are all gormless automatons who are paralysed by endless irrelevant pedantry instead of being robust, sensible and practical contributors to business management. After all, we usually leave that to safety experts! However, the point is made - can we please all just agree that there is a moral and ethical (as well as commercial) imperative to investigate all incidents and to effectively address root cause so that the risks of repetition are reduced or even eliminated? This thread has drifted away from the original enquiry, which was actually answered by the tenth submission. Watching this tit-for-tat argument on what is becoming tedious legal interpretation is OK for aspiring lawyers, but it is the main reason why scammers can prey on those who are less cognizant of the legal requirements - a point that was recently raised by Dave himself on this very forum. Quoting the law and it's various interpretations is OK amongst ourselves, but it is not legal compliance in itself that makes a workplace safe - it is safe attitude and behaviour. If there is no will to achieve high standards and to continually improve, then scaring people with the spectre of legal trouble is mostly ineffective - some will, some won't, but the key message is lost. Are they doing it because they have to, or because they want to? Worse, put it all down to the bottom line and there will be the times when the cost of compliance far outweighs the cost of failure - on an assumption that money can adequately replace a human life. Is that really the message we wish to promote? Dave, I'm not having a dig at you - as has been pointed out before it is sometimes difficult to establish the intention of some posts when the wording can appear harsher or more flippant than the writer actually meant to say it. But I would be disappointed if you actually have a "problem" with quality systems people - after all, aren't we all trying to achieve the same thing . . . a safe, efficient and effective workplace? I promote the message of closer cooperation and coexistance with all aspects of an organisation, with a need for rationalisation where commonalities exist and recognition of the importance of each specialisation where it it required. I would hope others would do the same. I have seen first hand what an Us-And-Them attitude can do to an organisation and it wasn't positive. Lets all work together to achieve our common goals.
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#27 Posted : 10 October 2003 13:22:00(UTC)
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Posted By Dave Wilson Nuff said! But would be interested to see where I actually said the following "take personally your generalised insult that we are all gormless automatons who are paralysed by endless irrelevant pedantry instead of being robust, sensible and practical contributors to business management." Any way shouldnt be called 'Quality' as this infers that what is produced is 'Quality' in reality its more of a 'consitency' approach, because if you produce/deliver/manufacture garbage and have a good 'quality' system this means you can produce garbage consistently, doesn't it? Think the point I was making was that is a good H&S person only able to spout forth reams of legislation which in all honesty your employer really does not want or need to know, but what effect and what do I have to do etc, so when we get it wrong, it then tars us all with the same brush and we get this Grey man, tweed jacket, cardigan with the leather patches on the sleeve, walking around with the clipboard and checkoff lsit telling us what we can / canot do and then walking away saying dont know just know you are non compliant etc!
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#28 Posted : 10 October 2003 13:33:00(UTC)
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Posted By Geoff Burt Nicely put Sean. I've said a number of times before on this forum that if you have to continually quote the law, then you've lost the plot, and any co-operation. We have these long discussions where contributors are not willing to let go of a point (often quite minor) and end up going round in circles. Geoff
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#29 Posted : 10 October 2003 21:04:00(UTC)
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Posted By Andrew Rushton Dave, You are obviously well up on your safety legislation but if you are going to spout about quality please get an education. Quality is:- the degree to which a set of inherent characteristics fulfills a need or expectation that is stated, generally implied or obligatory. Or in english. Give the customer legally and safely what they expect, when they expect it. Your only understanding of quality is based around the 1980's BS5750 (ISO9000)standard which has since been replaced twice. HSG (65) is in fact based around TQM process based management principals that were being used to good effect in successful companies before the six pack and when HASAW was in its infancy. Remember successful Japanese industry? As for accident book usage. As H & S manager for a large multi site manufacturing operation I tend to agree with earlier posts. Centralise your accident book and get relvantly competent persons (first aiders, managers,security etc), to complete the book on the injured persons behalf. This has proven effective in ensuring accuracy of information and timely investigation. It also deters the I need a holiday so I'll make a claim brigade. And as for guidance on investigating and recording accidents, anyone under any illusion should speak to their EL insurer. They are a strong enforcers of good health and safety practice. If anyone who would like a copy of our reporting and investigation procedure can send me an email. Andy Quality and Health & Safety professional
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#30 Posted : 11 October 2003 12:05:00(UTC)
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Posted By Geoff Burt Is this the same Andrew Rushton who wrote 'As for the benefits. If you want to hands on manage health & safety take the NVQ. If you want to sit in an ivory tower and spout legislation do the diploma.' on another thread and yet has just criticised Dave for his lack of understanding. A contradiction somewhere methinks!
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#31 Posted : 11 October 2003 19:09:00(UTC)
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Posted By Andrew Rushton Geoff, I think people who can spout the regulations have their place, and are often very good senior strategists and policy makers. And I am sure that we could not improve safety without them. It's just not for everyone. Similarly without the hands on approach, guidance would never be applied effectively where it is needed. One group over complicates things as seems to have happened in parts of this thread, and the other can over simplfy. If we were to be perfect we would be somwhere in the middle, which is what I think we all aim for. As for the jibe at Dave it's well deserved for the wrongful criticsm of quality. Don't we bitch when we are passionate about something? Andy
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#32 Posted : 11 October 2003 21:29:00(UTC)
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Posted By Ken Taylor From the practical point of view, I do like to see the 'injured person's' account in writing with management having had an opportunity to disagree in writing shortly after the reported incident. This tends to avoid the possibility of one party or another refuting the record at a later occasion.
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#33 Posted : 13 October 2003 19:27:00(UTC)
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Posted By Hilary Charlton There is a small space somewhere for people who spout regulations and do the hands on as well, I am sure, there is nothing like a good smack in the face with a regulation to those unitiated managers who want to know -why? There is also a little space for those who do Quality and Health and Safety, they are very often teamed together these days. However, to get a little perspective on the issue, I don't think we were ever meant to investigate ALL accidents - those that are RIDDOR reportable of course, trend analysis from the accident book is also an invaluable tool but every little cut and bump - c'mon let's get real here, nobody is going to investigate a paper cut but it still should be recorded in the accident book. Can we take this with a small pinch of salt and a large dose of common sense please. Hilary
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#34 Posted : 14 October 2003 08:21:00(UTC)
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Posted By Jack Hilary, I'm interested in your 'WE' as in 'I don't think WE were ever meant to investigate ALL accidents'. Are you referring to employers or H&S advisers. I certainly wouldn't expect the H&S adviser to investigate very many (including RIDDOR) at least in larger organisations. I would though expect line managers to. OK in some cases it would be pretty cursory. It's a long time since I saw a BI510 accident book but don't they have space for the 'investigation' (even if in the context of that document it is to confirm it happened as desribed rather than the underlying causes). Certainly the accident report forms of many organisations require the manager to record the findings of their investigation. If you restrict investigation to RIDDOR accidents that's a lot of opportunities to learn lessons that are being missed.
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#35 Posted : 14 October 2003 09:39:00(UTC)
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Posted By Sean Fraser I don't know if the BI510 ever had a section for investigation - it certainly doesn't now. This is why we have to duplicate our reports - one on the "official" form and the other in our electronic databse. Reason? The BI510 records the accident took place and that someone was injured - the in-house system records the details, prompts investigation into root cause and notes actions taken as a result. In addition, the in-house system catches potential loss incidents (near misses) - the BI510 doesn't. I agree that some are simply records of events and that there is limited value in conducting an "investigation", but there is still merit in assessing the report as to whether it needs investigating in the first place. The result of the assessment should be recorded, even if the conclusion is NFA - no further action. But a frequent number of minor injury incidents or repeat potential loss incidents will be used as evidence that investigation is now justified - the actual incidents themselves may have seemed insubstantial and inconsequential by themselves, but weight of numbers indicates something is wrong and needs adressed before a more serious injury is reported. And that is the crux of the matter - prevention is better than cure. Let me provide an example. We recently had an employee offshore who reported a swelling in her arm and was unable to continue work. As a result she had to be medevaced off the platform but was able to return after 2 days. The original injury was non-work related. As far as we know now, the reason for the swelling is also non-work related. Therefore it is not a work injury. But I logged it anyway, since there was actual disruption to ongoing operations. In time, should another similar incident take place, I can justify further closer investigation into working practices to determine if there IS a contributory factor from our working environment and can take appropriate action accordingly. Chances are this won't happen and it will remain an isolated incident, but now it is recorded fact, not aprocyphal office legend. It's there if I need it - it was recorded, it was assessed and was effectively dismissed. Case closed - unless it needs re-opened later. Had this taken place onshore then chances are it wouldn't have been recorded. The fact that it was non-work related means it would only have become a sickness record throgh HR, not a safety record. But on an enclosed environment such as an oil platform, all factors need to be considered and I erred on the side of caution. There will be times when you need to make a judgement call - record, or not record. I would argue that if you are having to ask the question, then record it anyway. What have you got to lose? The question of who actually records it is irrelevant - as long as it is accessible, consistently applied and the information supplied is used appropriately, then it will achieve the intended aim - to be effective in help reduce workplace injuries and to promote safe behaviour. PS for those who want to know why we haven't just replaced BI510, it is because the electronic system is not a secure area (being open to all to view and report) and the confidentiality aspect could not be maintained as required under the DPA 94.
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#36 Posted : 14 October 2003 12:58:00(UTC)
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Posted By Hilary Charlton Jack - the "we" to whom I refer is "anyone who may need to investigate (or otherwise) accidents. I did not suggest for one moment that we only investigate RIDDOR accidents, merely that these need to be investigated which I am sure you will agree with. I tend to investigate anything that may lead to any time off work or a trip to the local hospital. I also run trend analysis where we look at the very small accidents (minor cuts, abrasions, bumps) and ascertain if there is a common reason or pattern for these such as incorrect tool usage, etc. If there is then we can look at the root of these cuts and eliminate the problem at source.
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