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#1 Posted : 18 October 2004 11:02:00(UTC)
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Posted By Ian Stone Our IT dept has complained to me about the state of some peples desks and keyboards and want me to implement a cleaning policy for all 900 staff for their desks, keyboards and phones. Has anyone else taken this on board and how do you mange it? Thanks Ian
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#2 Posted : 18 October 2004 11:07:00(UTC)
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Posted By Nicola Malpas Ian There are several contract cleaning companies offering this service including ISS Hi-Tech Cleaning and Rentokil IT Hygiene. We use ISS and have been very pleased with the service - contact 0121 779 1600 or hitech@uk.issworld.com Regards Nicola
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#3 Posted : 18 October 2004 13:11:00(UTC)
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Posted By Kevin Thompson You may want to consider whether there is in fact a Health and Safety issue here. Are you just doing someone elses dirty work (excuse the pun).
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#4 Posted : 18 October 2004 17:51:00(UTC)
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Posted By MarkSMark Ian, Send an email to all staff telling them that they must clean their keyboards (for instance once a month). Then one day a month check a selection of keyboards, and if someone's is dirty then enter their name onto a spreadsheet. If in the furute they have a dirty keyboard again put their name on a noticeboard to name and shame them. If they have a dirty keyboard three times then put them through the disciplinary procedure and make them have to clean every keyboard in the office. I guarantee you that the keyboards will be cleaner. Good Luck Mark
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#5 Posted : 18 October 2004 23:56:00(UTC)
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Posted By Dave Daniel Tell your IT department to sort it out themselves - It's NOT a safety issue! When in Rover Group we had "empowerment" which meant that if you were a senior manager with a company car and wanted a clean office, the vacuum cleaner was in the cupboard for you to use.........
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#6 Posted : 19 October 2004 08:06:00(UTC)
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Posted By Ian Stone Thanks for all the responses im currently working with our Occ Health Nurse to educate staff through our staff magazine. Mark I think naming and shaming and then threatening staff with disciplinary measures is way over the top for a dirty keyboard. We would only use these measure for severe constant breaches, we try and work with the staff rather than to be seen as against them and hitting them over the head for any midsdemeanour and bully them into things Ian
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#7 Posted : 19 October 2004 10:58:00(UTC)
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Posted By Liam Nolan Hi, Has anyone looked at why the keyboards are dirty? If you have 900 KB's on site then you must be in an office environment. It may be that youre operators are not keeping reasonable hygiene standards (washing their hands). However, if he dirty keyboards are geting dirty over a long time, then it may not be atributed to lack of hygeine standards. Are you the Safety Manager/Officer/Advisor? If you are then I think the IT dept is just trying to pass the buck. If you are the Line Manager and not involved in a full time safety role, then you may have some input or responsibility as to the soloution. If it was only a couple of KB's I would say replace them as they are cheap enough (taking into consideration the time/cost of cleaning material, etc) however 900 would certianly add up. I think if you made the cleaning materials available to the operators and gave them some time to do the cleaning, you would find they would have no problem with cleaning it themselves. I would however avoid demanding that they do it, rather give them the stuff and let them work away themselves, I think most workplaces have it in their employment contracts that the employee is obliged to keep their workstation (be it a desk or a production area) in a tidy clean condition. I also don't think that running someone through a disiplanary procedure is the way to go - the old adage 'making a mountain out of a mole hill' comes to mind. (Unions getting involved over a thing like this could bring the company to a halt, and to be honest I would be on their side - in case you think I am Union bashing).
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#8 Posted : 19 October 2004 12:33:00(UTC)
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Posted By Adam Jackson Hand Salsa is an integral part of any hard-worked keyboard. To ensure your IT department understand you, tell them to think of it as the deep layers of dust you get inside every PC - clean it and invariably the PC dies, leave it alone and it'll be fine.
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