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#1 Posted : 05 November 2004 14:01:00(UTC)
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Posted By Peter MacDonald Friday Straw Poll Is zero accidents the holy grail of safety? Do you set yourself up to fail if your target is zero accidents. In the real world is it achievable?? Do you think it's achievable in every industry sector? Yes/no is all I need but feel free to explain your answers. Peter
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#2 Posted : 05 November 2004 14:08:00(UTC)
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Posted By fats van den raad Zero is achievable. I know plants/places that have zero accidents and have had that for a number of years (From memory when was involved with one of them, their last LTA was 23 years previous. And this is in the chemical industry!!) If we set anything but zero as our ultimate target we are in effect saying that a number of accidents are acceptable. By all means, set "realistic" interim targets, but ultimate target has to be zero.
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#3 Posted : 05 November 2004 14:09:00(UTC)
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Posted By Andy Petrie It's impossible to achieve zero accident. Why people set up zero accident goals and then constantly fail to achieve them I don't know. You need to set realistic, achieveable targets like 10% reduction on last year etc.
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#4 Posted : 05 November 2004 14:12:00(UTC)
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Posted By Andy Petrie Just to add to fats' comments, I know lots of places with zero reported accidents. That doesn't mean no accidents. there is also the problem that once people reach the so called zero target that they purposly do not report accidents so that they don't mess up the statistics. If they are not reported then you can't do anything to prevent them happening again, meaning that the zero target is counter productive.
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#5 Posted : 05 November 2004 14:21:00(UTC)
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Posted By George Wedgwood I agree that it is unrealistic to set zero as a goal but the commitment to continuous improvement demonstrates much more than failing just to reach zero - although many of our sites smugly boast no 'accidents' in 30 years! I know that is not so as they simply don't count anything that they can get away with and leave us to investigate the reportables mainly. The commitment to improvement is working much better as it gives managers a realistic chance of demonstrating success and we set annual targets of % reduction in frequency rates, set against the Sector averages, to show our comparison.
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#6 Posted : 05 November 2004 14:29:00(UTC)
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Posted By Sean Fraser Achievable but not the way we all do it now. As stated, reporting is distorted when there is a target, even if it is only perceived and not explicit.
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#7 Posted : 05 November 2004 14:36:00(UTC)
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Posted By Kieran J Duignan While a zero-accident frequency is theoretically possible, there is substantial research indicating that human error is very probable in most situations. So, safety (and quality) management systems have to be designed as trade-offs between economic resources and behavioural goals. Scott Geller, a leading authority on behavioural safety, is explicitly adamant that zero accident frequency is not a realistic goal for humans in economically-constrained work conditions.
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#8 Posted : 05 November 2004 15:10:00(UTC)
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Posted By fats van den raad Kieran And other equally leading authorities on the same subject are equally adamant that zero accidents is achievable. Just an interesting thought. When we set out to work every morning, do we set out with the intention to have an accident today??? No we don't. Our target (even if it is subconscious) is not to have any accident at all. And the same goes for our colleagues. So if the employees all have implicit targets not to have any accidents, why can't the organisation have a target of zero accidents?? As far as I am concerned, the ultimate target is zero. I will endeavor to achieve that by consistantly reducing the numbers year on year, be it % wise or real numbers. Not reaching zero should not be seen as a failure but as an opportunity for further improvement.
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#9 Posted : 05 November 2004 15:19:00(UTC)
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Posted By Nigel Hammond No
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#10 Posted : 05 November 2004 15:20:00(UTC)
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Posted By steve e ashton as a target - yes, its worthwhile. As a KPI, I believe it may have drawbacks for many organisations where 'failure' is not an option. When a baby is trying to walk - has it 'failed' when it falls down? Does it just throw up its hands and say, 'oh I can't do that'? No - it gains a bit more experience, learns how to do better, and tries again... and again... So with Organisations - we aim for the ultimate (zero accidents) but we don't just lie down and give up when a mishap occurs - we learn from it, and get better, and try again... eventually, with persistence and genuine effort, the target should be achieveable. Zero accidents may not be a 'SMART' objective to put in company H&S plans... but it is certainly a worthwhile aspirational target. Steve Steve
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#11 Posted : 05 November 2004 15:21:00(UTC)
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Posted By Andy Petrie It's hard to imagine going to go to work with the intention of having an accident; which by definition is an unexpected event.
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#12 Posted : 05 November 2004 15:30:00(UTC)
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Posted By Jonathan Breeze No (unless we're talking over a limited timeframe here). The reason being that things change (staff turnover, new processes/systems, new plant) so there is always a learning curve going on. The laws of entropy are against us. Having said all that, I agree with George that it should be an aspirational target.
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#13 Posted : 05 November 2004 15:32:00(UTC)
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Posted By Elvis Not working in the industry at the moment but hoping to maybe get a job in H&S in the near future. It is interesting to hear the varying opinions on whether a zero accident rate is realistic. My query is that as accidents often happen due to a unique chain of events (which may not always be identifiable), should you fail to achieve the zero target has it been a bad year for the organisation? Or is there an acceptable level of accident for the organisations? IE has the target (holy grail) been set at a level over and above the the level of loss the organisation is willing to tolerate. I hope the above makes sense... if it doesn't then I will attempt to clarify.
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#14 Posted : 05 November 2004 15:45:00(UTC)
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Posted By Katie Hoyland straw poll is a zero accident frequency??? are you mad!!!! A friend of mine works in a dancing club in birmingham and she can vouch that metal polls are risky enough , i'm sure if her poll was mad of straw it would be dragged over the first time she did a hip thrust at it ! Think again please, i'm all for renewable resources but this is ridiculous.
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#15 Posted : 05 November 2004 15:54:00(UTC)
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Posted By Peter MacDonald I just wonder the following scenario If over a year on a construction site the only accidents have been two paper cuts and a staple in the finger is that a bad year, three accidents on site!!!. If I was pulled up by the client for this I would be struggling to react in a professional manner. Is this where we're going?, Stat driven management at the expense of common sense. Peter
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#16 Posted : 05 November 2004 15:59:00(UTC)
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Posted By Barry A zero AFR for serious (ie RIDDOR or LTA)accidents is I believe achievable, however A zero AFR for ALL accidents is a different matter. Employees are human after all(well most are), & do make mistakes, for reasons that may not even be work related. So, I would have to say "No" 'tis but a pipe dream
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#17 Posted : 05 November 2004 16:46:00(UTC)
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Posted By Jennifer Kelly Barry - agree with you although having been recently plagued by several RIDDORS involving twisted ankles and the only apparent cause was tripping over own feet I occasionally feel that on a construction site zero everything AFR is a pipe dream.
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#18 Posted : 05 November 2004 17:06:00(UTC)
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Posted By Robert S Woods A zero accident rate is achievable: promise all your employees £1000 each if there are no accidents for 12 months works a treat. Bob
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#19 Posted : 05 November 2004 18:42:00(UTC)
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Posted By Merv Newman I was HSE manager for two sites. One, a chemical plant had no recordables for six years (250 employees) The other, an engineering plant of 500 employees had one LTI and 3 recordables over a 10 year period. And I KNOW that that was all. I am now working with a truck building plant, 3000 employees. They have gone 3 months without LTI and we are still working on further improvements. Yes it is achievable.
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#20 Posted : 05 November 2004 20:01:00(UTC)
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Posted By neil prosser only achievable if all near misses and accidents/incidents are thoroughly investigated, to find the underlying causes, in order to prevent similar occurences. management dont like digging to deep into root causes because more often than not somewhere along the chain of events there is a lack of management control. most of the investigation usually focuses on operator error like taking short cuts , which has probably been going on for a while and a blind eye has been turned just my opinion
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#21 Posted : 05 November 2004 20:31:00(UTC)
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Posted By Merv Newman Neil, I agree with you : management blame the workers for accidents, workers blame the management. Which is why I teach that accident inquiries look into what are, for me, the three main categories of causes ; Working conditions, including machinery, installations, buildings and facilites, walkways etc. Management systems aka HSAS 18000 (that's just short hand for management actually managing safety in a responsible manner) Human error. Three lines of inquiry which should/could lead to three different action plans. Get ALL of these areas right, simultaneously and you will eliminate accidents. Merv
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#22 Posted : 07 November 2004 13:18:00(UTC)
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Posted By Nick Higginson This overlaps with the "safety first" debate in another thread. I would argue that it does not make good business sense to strive for no accidents of any kind, for this means eliminating risk entirely. What we, as risk management professionals, should be aiming for is eliminating significant risks and managing ones that involve a risk that would be prohibitively expensive to eliminate. This means that some risks (however low) remain and so therefore does the chance of an accident. Continual improvement is fine, but can only continue year on year if there is a benefit for the business. We cannot spend and spend and spend on safety for little or no benefit. In summary, Zero fatalities and major injuries IS an achievable target. Zero accidents is not. Regards Nick
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#23 Posted : 08 November 2004 09:15:00(UTC)
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Posted By Alec Wood Only on paper. Zero accidents and zero LTI are not the same thing. While zero LTI is acheivable through active management control, there will likely always be accidents in almost every sector. Regardless of how good a management system is, human's make errors, and these may lead to accident in some cases. More often than not, a criteria is developed to define what is recordable and what is not. Once this has been done, a zero accident rate is claimed because all the accidents which occurred are now classed as "non-recordable". That doesn't mean there weren't any, just that we have decided to ignore them. Zero accident should be our goal, that Nirvana for which we all aim, but is totally inappropriate as a KPI. Using it as such just encourages non-reporting, and puts pressure on shop floor workers not to report. The impact of this pressure should not be underestimated. Imagine you sustain a cut to the finger from a sharp offcut of steel which can be dealt with by cleaning and application of elastoplast. At the gate is a big sign proudly proclaiming 250 days without any accidents. Likelihood is you will reach into your pocket for the elastoplast you brought from Tesco and not report the acccident (or clean the wound) - you do not want to be the guy held responsible by the site manager for the demise of the proudly displayed sign at the front gate. Is that really what we want? For this reason I have always maintained that severity rate rather than frequency should be used as a KPI. Safety management is much like most other areas of management. A real understanding of workers attitude comes from personal experience or at the very least spending time with the guys at the bottom of the food chain, not the top. Alec Wood Viewtek Display Services Ltd
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