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#1 Posted : 19 November 2004 15:10:00(UTC)
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Posted By Shane Johnston Our accident report forms have, on the back, a brief investigation by the line manager. The line manager identifies, in his opinion, the cause/underlying cause of the accident. The problem is that some line managers admit liability during their investigations (e.g. "the obvious cause was lack of maintenance"). If a claim is made by an injured employee, do we have to provide their legal representative with our accident investigation, or can we just supply page one which details the normal accident book entry? As an aside I am instigating training for the line managers on accident investigation, which will not only explain how to investigate, but will cover issues such as admission of guilt.
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#2 Posted : 19 November 2004 15:21:00(UTC)
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Posted By Lisa Eldridge Shane I would just send the basic information outlining the accident. In my company the accident forms come through me so I can check that it has all the correct information and reads ok, this way you are satisfied with what you send out. Also it covers if the HSE want to investigate as they have access to all documents Hope this is ok Lisa
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#3 Posted : 19 November 2004 15:26:00(UTC)
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Posted By Jim Walker Shane, Maybe you need to make up your mind about the pupose of the form. Are you **se covering against compensation or are you trying to eliminate further incidents? Me, I like candid opinions; they help you find root causes.
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#4 Posted : 19 November 2004 15:43:00(UTC)
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Posted By Neil Tonge If the claimants solicitor requested in the letter of claim a copy of the accident book entry and any accident investigation, you would have to disclose it in full. All letters of claim in my experience ask for everything (including the kitchen sink) so you can count on having to disclose this information. Yes you want a full investigation and an identification of the root cause, but but you don't want to hang, draw and quarter yourself either. If there is significant contributory negligence on the part of the injured person ensure that is recorded in addition to the laspes the company may have made. Neil
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#5 Posted : 19 November 2004 16:27:00(UTC)
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Posted By ken mosley Shane, I assume that this info is being requested as part of the pre-action protocols under CPR. One thing to be wary of is that if the claimant is aware of the existance of the data his solicitor could specifically request it as part of the disclosure process. Failing to produce it or stating it does not exist could lead to a charge of contempt of court, which can result in a custodial sentence for somebody. Regards Ken
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#6 Posted : 19 November 2004 17:01:00(UTC)
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Posted By steven bentham You may wish to spend more time training to investigate properly and identifying all underlying causes to prevent a recurrence. The solicitors will get what they need anyway. And as an Inspector I would be much more impressed that you had investigated and learned by the accident rather than trying not to admit guilt.
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#7 Posted : 19 November 2004 20:27:00(UTC)
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Posted By Dave Wilson When doing this kind of stuff it is important that only the facts of the incidents are recorded and what remedial measures are required to prevent a recurrence. Blame is for 1950's employers and the court.
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#8 Posted : 19 November 2004 22:07:00(UTC)
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Posted By Paul Craythorne You do not make it clear in your posting but if you are sending documentation directly to the claimant's solicitor then I would strongly suggest that you stop doing so. You should not have any direct contact with the claimants solicitor as this compromises your own defence. All communications with the claimants solicitor should be via your insurers and your solicitors (where appointed). With regard to the comments on the accident investigation form then you should ensure that immediate and root causes are identified and adequate corrective and preventive action is identified. It is possible to do this without apportioning blame but where there is an obvious deficiency highlighted in your systems/procedures/controls then I am afraid it will be exploited by the claimant's solicitor. However, this should not be a barrier to your managers/supervisors carrying out thorough accident/incident investigation. In time the results from this process will reap the rewards with a reduction in accidents/incidents and ultimately a reduction in claims and compensation costs. In addition, insurers look favourably upon any client who has an effective mechanism for reporting and investigating accidents and incidents at work. Regards, Paul Craythorne
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#9 Posted : 20 November 2004 11:24:00(UTC)
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Posted By Stuart Nagle Shane I have replied to you direct. Regards... Stuart
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#10 Posted : 20 November 2004 20:03:00(UTC)
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Posted By Laurie I agree with Paul; your insurers should be dealing with this, not you, Laurie
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#11 Posted : 25 November 2004 11:10:00(UTC)
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Posted By Shane Johnston I actively want line managers to be involved in accident investigation, however their opinion of the cause/underlying cause may not be completely accurate. We have a system whereby serious accidents are investigated by a safety professional, indpendant line manager and Unions (if they want to be involved), however the line manager concerned still undertaks his own mini-investigation on the back of the accident report form. Here is the problem, many line managers inadvertantly accept liability, even where the injured party may have contributed to the accident. For example the injured party may have been using a piece of equipment that has been maintained/inspected in accordance with the manufactures instructions etc etc, unbeknown to the manager the injured party by-passed the interlock. The line manager states on his mini-investigation that the underlying cause was poor maintenance resulting in interlock failure, as this is what he has been told during his investigation .... not fact but an opinion. If we now conduct a serious accident investigation, in which the facts are detailed and the contributory cause identified, would the fact that we have conflicting reports threaten our defence ? If so would adding "in my personal opinion" to the begining of the line managers report make any difference ?
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#12 Posted : 25 November 2004 14:54:00(UTC)
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Posted By Simon Ayee I have come across the following questionable practice: claim that the ROUTINE investigation of an accident by the line manager has been carried out for the purpose of seeking legal advice and therefore claim that the information has legal privilege.
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