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#1 Posted : 09 December 2004 12:52:00(UTC)
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Posted By Nigel Hammond Our IT person is replacing horizontal PCs with new vertical PCs that come with a nice TFT monitor. Instead of having the PCs under the monitor, staff are now putting their PCs out of the way and the screen directly on the desk. This means they are now looking down at their monitors - rather than setting them up so their eyes are level with the top of the screen. I know of three simple solutions to this: 1. Get more expensive height adjustable monitors 2. Buy plastic stands from stationary catalogues (more expense) 3. Stick some unsightly telephone directories under the screens None of these will be welcome suggestions, as most people I need to convince will think I’m making a load of fuss about nothing. May be I would be making a fuss about nothing? Regardless of what the DSE Regs say, does anyone know if there is proper evidence that looking down at a screen for extended periods is bad for you? – until I am convinced, it will be difficult for me to convince others!
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#2 Posted : 09 December 2004 13:26:00(UTC)
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Posted By Kieran J Duignan Nigel The reason the DSE Regs and the relevant ISO standards are specific about the positioning of a screen is that research doesn't exist to warrant an 'iron' or 'golden' rule. May I suggest that you adopt the approach of a. offering guidance on risks of musculo-skeletal disorders to the neck, shoulders and upper back arising from postural strain b. encouraging DSE users to be physically aware of postural imbalance whatever the source (which could include inadequate lighting or a group discussion around a workstation) c. introducing them to 'pause gymnastik' exercises, which can give relief to the upper limbs through short periods of exercise. The best writings I've found on these matters on Steve Pheasant's 'Ergonomics, Work and Health' (Macmillan, 1991) and 'Body Space' (Taylor and Francis, 1996, 2nd edition). In my experience, undue emphasis is given to the biomechanics in preventing musculo-skeletal problems and not enough to educating users about managing sources of the problems, especially through simple exercises of the kind outlined.
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#3 Posted : 09 December 2004 14:23:00(UTC)
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Posted By Andy B Anderson Nigel, Take a look at BS EN 9241-5:1999 - "Ergonomic Requirements for Office Work with Visual Display Terminals". Lots of good technical stuff about 'line of sight' and posture; it might be 'the words' you are looking for. Andy.
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#4 Posted : 09 December 2004 15:47:00(UTC)
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Posted By David Thomas In addition may I suggest that engaging document "Working with VDUs" INDG36. On page 12 there is a drawing of a typical operator and kit, which shows that as stated in the blurb, your eyes should be the same height as the top of the VDU This drawing is what I use to demonstrate the "ideal" position when doing VDU risk assessments, with the proviso that it is eventually up to the individual to find the most comfortable position.
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#5 Posted : 09 December 2004 15:56:00(UTC)
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Posted By Nigel Hammond Thanks for you Help, suggestions and ideas. Kieren, I'm not sure I understand what you mean in your last paragraph? Why are you saying too much attention is given to biomechanics? I suppose where I am coming from with my original question is that I don't think it very effective telling people to position their screens in a particular way because of BSEN or HSE guidance. I want to be able to persuade people to do an action because it is in their interest to do so - not simply because the law says so. So, why would it be in someone's interest to position their screen at the right height. If the answer is to keep their back or neck in good condition, then is their evidence to back up this assertion or is it just an urban myth that the HSE take as fact.
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#6 Posted : 09 December 2004 16:08:00(UTC)
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Posted By Kieran J Duignan Nigel I'm arguing that 'undue' attention is given to biomechanics for 2 simple reasons 1. the behavioural issues in managing risks of musculo-skeletal pain are commonly totally, 100%, neglected 2. in the same vein, DSE users and other employee's need for elementary understanding of physiology and relevant short exercise is likewise, commonally totally, 100% neglected. There is substantial research, much of it HSE and NIOSH funded, indicating that postural strains and other biomechanical factors contribute to MSDs. As Pheasant (probably the UK's leading specialist in anthropometrics, body measurements) explained, there are several other factors to take into account in appropriate guidance to DSE users. I'm not suggesting that your attention to biomechanics, or David's reference to the HSE guide on VDU, is 'wrong', but simply that, ON ITS OWN, is apt to be misleading unless it is balanced by the additional guidance. 'Both .... and' rather than 'either.... or' is a working principle of safety ergonomics.
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#7 Posted : 09 December 2004 16:40:00(UTC)
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Posted By Kevin Walker I have to agree with Kieran. To much emphasis is placed on having the boxes ticked and everything exactly as the diagram shows. The trouble is the diagram generally refered to is to indicate where measurements should be taken it is not the be all and end all of ergonomic workstation setup. If you considered that a television is a computer monitor, what positions do people adopt when they are watching it. You do not see people worried about the height of the picture relative to height of the chairs etc. People adopt the position that is most comfortable for them. If they then get tired, uncomfortable or sore eyes etc they (well apart from falling asleep) get up and do something else. We probably never noticed that ads are the ultimate form of screen breaks. The other aspect is that you can give people all the best equipment and setup in the world at the greatest cost, but they will still do what they think is right. It is up to us to change the way they think and to get them to adopt the most appropriate posture take breaks, move their eyes and bodies. In some ways the setup is the least important part of the process, its getting them to understand the whole system is more important then just the one part. Kevin
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#8 Posted : 10 December 2004 09:55:00(UTC)
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Posted By Nigel Hammond Hi Guys Thanks for taking the time to give me your views on biomechanics verses behavioural issues. I'm afraid I'm still confused. I would still be grateful for a simple answer to this question: Does research proove that it is bad for you to look down at a screen for several hours a day?
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#9 Posted : 10 December 2004 10:27:00(UTC)
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Posted By fats van den raad Nigel The simple answer. In my experience, yes, having the screen at the correct height does make a difference. Case study 1. Employee (secretary/typist) complains about tingling and painfull little and ring finger. States sensation gets worse towards end of the day. We look at all kinds of keyboard issues, typing techniques, hand positioning, stretching to reach keys, etc. all with no success. Employee consults a physiotherapist who advises that the finger problem originates from trapped/"pressurised" nerves in the neck. We notice that employee's head is above screen ie she is looking down. Buy screen stand (+/- £15) to adjust screen level. Viola! end of problem! I have also had other employees that benefited from making these minor adjustments. I'm not saying it will work for all, but it will work for some! Fats
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#10 Posted : 10 December 2004 10:32:00(UTC)
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Posted By Kieran J Duignan Nigel Unfortunately, a simple Y/No answer to a misconceived question is at best misleading. You' means people with enormously varying anatomies, variable taska and unknown levels of understanding of postural risks to which they are exposed as DSE users. When you fill in all these variables, you can then begin to work out some kind of answer. It is valid to suggest that it is very 'bad' i.e. 'high risk' for a safety professional to reduce the safety issues in the manner suggested in your question. Rather than try to square the circle, why not take the approach of educating your people in the safety ergonomics of DSE use? Then, arrange focus groups with the IT decision-maker so that he/she can be accountable to them and to senior management, for the changes in equipment! Confusion is undestandable about this but worth working through at this stage; looking ahead, the introduction of legislation to counter age discrimination in autumn 2006 will trigger off mega, mega problems of the kind you are now facing, and on a scale likely to dwarf those now arising about disability discrimination. I've become a nerd about DSE ergonomics and employee motivation, having done my M Sc ergonomics project on this topic (in the Occupational Health Unit of an organisation employing 10,000) and having since worked as an ergonomic consultant and expert witness with many people suffering from avoidable injuries due to misconceived workstation design and to lack of knowledge on the part of the safety professionals, solicitors and insurers. If you'd find it helpful to have a brief conversation, you are welcome to phone me on 020 8654 0808.
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#11 Posted : 11 December 2004 21:17:00(UTC)
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Posted By Jason Touraine Based on my own observations (but not backed up by anything I have seen and certainly not part of an MSc thesis!) I think optimal screen height depends on the type of user. For a touch typist the heght in the HSE guidance makes sense. For many of us 2 finger typists a lower height reduces the nodding dog effect as you move your eyes from keyboard to screen. Jason
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