Posted By Heather Aston Paul Whay not try here and ask them http://www.itssar.org.uk/ and http://www.rtitb.co.uk/ In our case, we have our own RTITB-accredited instructor/examiners and we would assess this individual to determine his standard of competence before deciding which route to take. Unlikely to need the full "back to basics" unless he's really got into bad habits, but competence and professional assessment of the standard of his operating are the key. Heather

Posted By Heather Aston Paul While the three day course may turn out to be the best solution depending on the individual, it's an outrageous lie (or astounding ignorance considering the business they are in) to say it's a legal requirement and I would personally avoid that provider like the plague! HSE's ACoP & Guidance document on Rider Operated Lift Truck training says "Operators with some experience of lift trucks or relevant experience of similar vehicles may need less extensive training than those with no experience." and further down the page "Training providers can arrange short assessment courses to judge the ability and training needs of experienced operators who have had limited formal training." Speak with an accredited provider and ask about assessment. If they can't (or won't) help then go direct to the two training accreditation bodies for advice and help. Good luck Heather