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Posted By Melanie Torrance
I am inspecting a garden centre tomorrow routinely, but I've also received a complaint from a member of the public about the temperature in the shop area. She was worried about the employees. She said she asked them if it is always cold and they said yes. Workplace Regs are not very clear about temperature where doors are constantly opening and closing. The best I can deduce is that thermal clothing could be provided and local heating, such as heaters under the sales counter could also be provided.
Any other advice?
Thanks
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Posted By kate p
Yes i am in a similar situation were one of the shops i look after is all open fronted.
The staff at the store are lone workers so cann't even take regular comfort breaks
So if you have any responses or ideas how to keep my staff warm i would appreciate your comments.
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Posted By Melanie Torrance
I will let you know! Our H&S specialist is coming with me tomorrow as he's assessing my competence (gulp!) and I will see what he advises.
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Posted By Neil Pearson
Great to see advice being sought about inspection. Your ideas sound very sensible - it's not clear what the lower limit would be in this case, 13 or 16C. It's going to be your call I think looking at the whole situation, since there are no strict rules. If doors are opening all the time there's little that can be done to heat the whole space - but at least customers have to be warm enough!
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Posted By Keith Wynn
Just picked this one up. I worked for a company who owned many indoor markets. In one particular Market the local authority enforced us to get the indoor temperature to 16c and maintain it. The average temperature at the time ranged from 13 - 15c.
Keith
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Posted By John Webster
There are infra-red heaters which are good for this application. They heat any body placed infront of them, rather than trying to heat the surrounding air.
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Posted By Richard Mathews
We had this problem at one of our shops where it was open plan in a larger concourse area. The problem was solved by installing adequate heat curtains above the external doors and local heaters behind the counter.
Richard
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Posted By Eamon Murtagh
It may be worth considering installing a lobby with a warm air curtain at the doors to form an airlock.
While not working in a shop I do have the problem of staff from a number of enterprises on our site that regularly complain of cold particularly when an east wind blows.
Due to having an enclosed Lobby’s at the entrance we are able to close some doors to mitigate the effects of the wind.
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