Posted By LIM BOON KHOON
Hi Lisa,
I am a regular reader of this forum. It was lately that I decided to register in this forum to share my knowledge and experience with you and fellow safety practitioners anywhere in the world.
I have 35 years of hands-on experience initially as a EHS practitioner and thereafter another 15-20 years as a EHS consultant serving a broad-based industry in the Asia Pacific Region.
I am not a local and therefore am unable to comment on postings made by other readers.
As a practitioner I feel incumbent upon me to offer input or feedback to fellow practitioners.
Firstly, I have a number of reference books on how to become an effective consultant. These books have served me well tremendously when I first set up my consultancy firm. If you or other readers who would like to have such information, please fee free to e-mail me and I would be glad to assist.
Secondly, consultancy fee should be based on hourly rate which includes labour cost, overheads, insurance, profit margin, travel time, etc. It does not include transport claim, hotel accommodation, air fare, out of pocket expenses, etc. This are reimbursable. It must be spelt out in the Terms and Conditions of Contract. The hourly rate based on my experience should not be less than Pds 62 per hour. You need to have a timesheet signed daily by your client so that at the end of the month, you can invoice them accordingly for the hours you put in.
Thirdly, in order to earn that rate, the report must be of a certain standard and quality. There must be depth and breadth in the report to reflect your commitment in the task.
My current and potential clients in the Asia Pacific Region have complained about the high consultancy fee that we charged. However, when they saw the depth and breadth of our report, they were bought over and our business relationship has been maintained or continued thereafter.
Fourthly, send a copy of the consultant's resume to your client for evaluation and convince them that the incumbent is competent for the task he is assigned to and that the fee you quoted is reasonable.
Fifthly, you should adopt flexibility when dealing with your client - i.e. a give and take approach. Give your client value-added service and they will come back to you with more contracts or jobs. In short, sacrifice some for bigger gain or profit.
Sixthly, I do not believe in lowering my consultancy fee just to follow herd instinct. Initially when I first started out, there is a temptation for me to do this as I feared loosing out in business. Through years of hard knocks of convincing industries, I then realised the importance of maintaining my credibility. I decided then not to follow herd instinct. Slow and steady, my clients saw my perseverance and began to offer me small jobs to try me out. I proved myself to them. Succumbing to herd instinct, would only damage my reputation and credibility as a competent peron to provide consultancy service. As a consultant, I always believe in upholding my integrity and credibility
The above works well for me and I am not too sure whether this would be helpful to you or other fellow EHS practitioners who aspire to venture into EHS consultancy.
Best Regards
Lim Boon Khoon