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Posted By Jason Gould
Ok here goes
I feel there may be many different views on this subject so I am posing the question to gain a wider view on the subject.
I know there are many different types of RA,s out there to suit each user. Some range from simple High Medium and low and some attempt to measure Frequency duration and MPL to give a figure. Periodically reviewed of course!!!!!!!!.
We then have our competency matrixes or training records also reviewed periodically!!!!!!!.
Now we get to the Interesting stuff that from my understanding is responsible for 90+% of accidents. Human factors, Behavioral safety attitude and experience. Vices and virtues of the individuals doing the job, organisation etc.
So in my SHORT spells in the world of safety I have seen many different implementations of the above. Some were very good and some well not so good.
My questions are
1. Does anyone factor in employee attributes (Vices and Virtues) to their risk assessment ratings?
2. How do you factor in employee attributes to you Risk assessments?
3. Is the Human factor etc subject too varied and cannot be reasonably measured so should not be factored in?
4. Does anyone include employee attributes & experience when considering control measures section of a RA? Should I even mention costs?
5. Do you have the time and resources to even consider looking at the big picture? I know many do not.
This all stems from a debate with a friend who is a senior manager at a large local company. He has used many standard RA formats but wants to look at new ways to improve reliability and safety of the workforce as well as protecting his company from litigation. After talking to him I was left wondering if many of us end up getting it all wrong. I am only just doing my Dip2 so would not say I was in a good enough position to explain every point he made but surely some of you have tried this approach or doing it now. Look forward to your comments.
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Posted By Peter Hamilton
Hi Jason, whow thats a big question indeed. I will be first to set off down the trail with you. Lets hope others do join in.
Firstly, I start from the point that it is neither practical nor prudent to try to factor in INDIVIDUAL attributes in routine risk assessment. The starting point must be to design and provide safe kit, places of work etc for users (generally). Then to consider whether special skills or attributes are required for ANY and ALL users of the workplace or kit, these then become part of your control measures.
Human failure modes are well understood and are an essential part of good design. So, in theory at least, if you have good design risk assessment we all should be safe. Hah ha!! Take a look in my garage at home! or perhaps not eh??
So, it comes down having agreed ways to work that challenge our laziness, ignorance of the correct methods and risk taking human attributes, we all have them. If behaviour is not managed consistently and continuously then you get "everyday" life. If your risk assessment identifies required behaviours as well as the more normal methods of work and required skill, then you have something to manage.
Of course , it all fails if no-one bothers to make sure that what we do is what we said we would do; with the kit we said we would use; in the way we agreed: in the place we assessedand agreed, now thats where the real failures happen!!!??
I am conscious that this is a very superficial response to your huge question but time presses and maybe it will prompt some more responses for us??
Peter
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Posted By Tonyg
Jason,
wouldn,t "competence and suitability" come before a risk assessment. Surely a safe system of work or a method statement would define the overall task and the use of qualified and suitably trained persons. Then the task would be assessed for hazard and risks. As on CDM safety plan, competent and suitably qualified persons with proof of both would need to be identified before they even started the job. So to try and factor in that someone is having a "bad day" isn't feasable.
What is; maybe adequate supervision which by being pro-active in identifying any behavioural anomalies would negate the need for such a complicated RA.
Tony
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Posted By Jason Gould
Thanks for your input Peter.
It was a big question I know. I must admit we were discussing this in a pub last night so beer took over after say 1 hour.
I would go with what you said about safe place, kit etc. And like others probably would keep them seperate and manage the risk.
Here what was thrown at me.
Him
"Once you have a safe place RA and a safe system of work, with a trained employee. Does that mean that the employees are then responsible for their own accidents?"
Me
"Its not that simple, you have to consider behavior and other factors such as the Job, peer, attitude etc."
Him
"So these RAs I use are not really that good are they, yet this safety consultancy states they are comprehensive and in-depth. I mean cum on, this RA has a rating of high from the consultant point of view yet me and my lads know that this job is relatively simple and quite boring once you have done it for a while." So the way I see it, you should have two RAs, one for the Job and One for the person. That way you are prompted to look at other factors such as how boring or exciting the Job is."
He started him comical p*** take of various safety Professionals he has met. I did laugh at most but then reminded him that he was the one who hired them on a cheap and cheerful basis.
So he went on to say it could be done similar to a training matrix but he will discuss the possible pitfalls with the lads at work. Anyway we got drunk and I have forgot the other half of the conversation. It was fun though and this bloke is a laugh. I think he thought he was safe because he purchased some RAs a consultancy offered him. Now he knows it’s a bit deeper than that, he is determined to improve his own paperwork.
His idea sounds great but I believe he will struggle implementing it. He is no dummy and I am looking forward to seeing his results.
Anyway at least he should get some realistic feedback from the lads on the jobs. That alone usually opens all sort of problems to be solved.
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Posted By Jason Gould
Yes Tony
You are right. I think its a matter of attempting to cut costs and paperwork. But may cost more and chop many trees. Who knows he may come up with something that could be adapted and in fact very useful? I will wait and see.
Trade skills could be seen as easier to assess than those who are unskilled. Machine minders, laborers etc.
Then we go down the competency route. To me in the past, that has been the age-old interview question. Have you done anything like this before? 99% of time candidate will state yes I have done it for years. Get the job, not have a clue but say he is just rusty. Have an accident and sue. I have blagged myself into many jobs and then adapted like thousand of others. We can only do our best to control it.
Remember this is very general and everyone uses his or her own system. What works for some does not work for others. It is us who get ripped by both management and staff when things go wrong Or somone has been ripped of by a consultant.
After last nights conversation I cannot wait to learn more about the behavioral safety aspect of the job.
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Posted By Peter Hamilton
Hi again , Jason. Now everything is crystal clear, discussing human behaviour in the pub!!! Always the best place to find interesting subjects. These days mine tend to be why Chelsea think they are so good and whether we will beat the Aussies this summer in the Ashes series--but then I am old and grey!!
Your pal is expressing a view that is very common amongst senior and middle managers and owners of small businesses in my experience. (or maybe he is wiser still and just testing you out)
There is a belief that somehow H&S gets done with little active involvement by "management". In this case, have some stuff written up that doesn't match what they think they know to be the case, pay for it, even though it is "rubbish". Then knock H&S as expensive and unworkable. Do they do the same thing if a supplier sends them a load of c***, just pay and complain after??
They should at least try to understand why the consultant says high risk (there are many of us who have a lot of knowledge but little competence after all, isnt that why his staff have accidents).
If he thinks that it is necessary to risk assess individual employees, does he also risk assess their time keeping skills?? Probably not, he manages their behaviour. Turn up on time or be sacked. Why not try the same approach to H&S, agree how it is done and then make sure it is.
Then even after all that, with or without two sets of risk assessments, however complex they may be: someone , somewhere, some day will get it wrong. Zero risk and zero accidents states do not exist. (How can I say that, thirty years of working in organsiations that honestly accept zero riks and injury as a target.)
After the accident is when you need to ensure that human factors are an essential part of the investigation. Maybe, just maybe, it will be that boring, simple "low risk" task that has the passive capacity to be the root cause of their next serious accident. Who then would require some "corrective action"??
Good fun this behavioural stuff, isnt it??
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Posted By Stuart Nagle
Jason.
The terms:
Training, experience, maturity (aged related too), knowledge and experience come to mind in respect of employees being considered in the area of task risk assessment.
In short 'competency'....
Stuart
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Posted By Jason Gould
So Stuart
Do you factor this in your RAs? and therefore reduce the risk rating for specific tasks. Or do you consider this a management tool that is used after the RA is completed.
I have seen some RAs that include competency as well as frequency etc. On the other hand many companies will have the RA on a specific task, rate it without experience and competency as they already have other systems in place i.e. Inductions, training supervision, job descriptions etc and SSOW. Anyway I have had a headache all day so am off to bed. Will try to explain better tomorrow.
Thank for you views
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Posted By Stuart Nagle
Jason.
Sorry about the headache.
Yes I do. Regardless of the fact that some employees may be 'competent' in many instances (pressures at work) supervisors and managers may often be forced into positions to use untrained and inexperienced staff to undertake tasks.
Inductions, Training and all the usual bumph one sees in method statements do not always materialise on site, so to have reference to 'competence' and the necessary training and skills in risk assessments (not perhaps for every task!!) along with the legal devices that govern control of the work area are not only good practice, they offer perhaps an essential legal requirement in the risk management process!!
I'm off to bed now too.... oh no I'm not... the wifes got a headache....!!!!!
Stuart
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