Posted By Heather Aston Chrissie We have something similar - generic procedures are written but there are times when some bits have to be site-specific. It depends on the exact circumstance. For example the fire safety one refers to the "action notices" that each site has and says to look at those for the details. Each site then has a specific action notice giving the evacuation point. On the other hand, the first aid procedure does give the specific location of each site's first aid room. Similarly there are slight differences between the sites - some have facilities or personnel that others do not - and this results in slight differences in the procedures between sites. I would suggest that you write a generic set of procedures and then sit down with each site to customise the content as required. Hope this helps Heather

Posted By Mark Jacobs I have just completed our safety, policies and procedures guide. Most of the risk assessments and safe working procedures are generic as we basically repeat the same processes (fashion and hospitality at all sites)allbeit in different environments. It is quite easy to keep the format flexible so it can apply to all sites. Specifics may be covered in staff training. I allow stores to make amendments to the asessments where necessary but for something like manual handling I ask them to carry out their own risk assessments giving them guidance and examples in the manual. One good thing about generic assessments is that I know exactly what each site should be doing and how. It makes it easier to assess their performance in relation to others in the group.