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Posted By christopher harris
Apart from the HSE translation service, is there any guidance from HSE or others dealing with the problem of consulting with non English speaking workers?
It is a major problem in construction and other high risk industries.
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Posted By Wazza
Hi Chris
The passport scheme used on the humber bank is no longer open to non-english speaking personnel, which to us as a german company could have imposed certain problems. However, our assignment to overcome the problem (or challenge as we like to call it) was based on the fact that we also found a german speaking safety lecturer who worked with HETA in Hull.
The Humber Bank Passport System is open to all who can speak and understand english and obviously get through the test at the end of the sessions and be registered as a passport holder. This brings about the problems with migrant workers, which our principal contractor wanted to use, however, we stood firm.
Not an easy one, but obviously you can look for translators etc. so keep looking. Try the college's, university near you.
Regards
Wazza
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Posted By Messy
The language issue is also a problem for the Hotel industry in London. Many of the housekeeping staff originate from the former eastern block such as Poland and Latvia and the majority cannot say more that please and thank you.
The Hotel Managers have a nightmare attempting to balance employment & equal ops legislation with Fire and COSHH safety training. Any ideas?
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