Welcome Guest! The IOSH forums are a free resource to both members and non-members. Login or register to use them

Postings made by forum users are personal opinions. IOSH is not responsible for the content or accuracy of any of the information contained in forum postings. Please carefully consider any advice you receive.

Notification

Icon
Error

Options
Go to last post Go to first unread
Admin  
#1 Posted : 16 May 2005 22:14:00(UTC)
Rank: Guest
Admin

Posted By Rob Malcolm I recently posted a thread about Violent Conduct towards Health & Safety Officer, you may recall. I would be extremely grateful if anyone could advise me on a Dignity & Respect Policy to cover stress/violence/bullying etc in the workplace. The MD is not willing to create a violence/stress/or a bullying policy as he feels it highlights that these issues are prevalent within the organisation. Someone commented to me in passing that improving working lives by the introduction of such issues is paramount and I should consider retitling them under one policy i.e. Dignity & Respect Policy. Has anyone done the same or attempted to do the same and would this be seen as being as robust as the 3 separate titles. Re: the Ops Dir is at it again and I have had 3 women in 3 days in tears in my office complaining about Mr. Ops D. HELP..................... I'm still here for all my sins. Rob
Admin  
#2 Posted : 16 May 2005 22:50:00(UTC)
Rank: Guest
Admin

Posted By Kieran J Duignan To avoid feeling overwhelmed with the complex issues here, Rob, how about asking the m.d. to invest in supervisory coaching about motivating staff to get the best possible balance between performance, personal motivation and wear and tear? Maurice Oxenburgh, a safety ergonomist in Australia, has developed spreadsheets to demonstrate how investment in occupational health and safety can be tremendously profitable. Mike Apter, a psychologist who now works in the USA as well as the UK, has developed an approach to motivational coaching, known as Reversal Theory, which research in several countries shows can be used to channel stress brilliantly and effectively.
Admin  
#3 Posted : 17 May 2005 09:54:00(UTC)
Rank: Guest
Admin

Posted By Jonathan Breeze Rob, With all due respect to your MD, you need to ask him can he afford NOT to have such a policy. The HSE have recently put a lot of work into creating guidance on this issue and a set of management standards, so it is a sure bet that they will be going round businesses to check that they are being adopted. On top of that from a purely business point of view (which maybe your MD can understand), while you are dealing with the fallout from these issues, the company is losing productivity. Look at the figures, three members of staff, plus yourself occupied for say a day to resolve an issue means the company has lost 32 work hours! And if this keeps happening, the hours will keep adding up and costing the company MONEY! And that is just the direct cost to the company. On top of that is the indirect cost of reduced productivity due to low staff morale which is a lot harder to measure. It just doesn't add up not to have a policy. It doesn't matter what you call it (dignity & respect is good - although perhaps not while Mr Galloway is using it (keep it apolitical)) as long as you have it and it is enforced. All the best.
Admin  
#4 Posted : 17 May 2005 13:55:00(UTC)
Rank: Guest
Admin

Posted By Heather Aston Rob I agree with Jon - you must convince your MD that he cannot afford NOT to have these policies. The existence of a policy is certainly not evidence that you have a problem - on the contrary it is evidence that you want to control the issues. We have combined our bullying/violence/harrassment policies into one but have issued the stress one separately. This is just the way we've done it - I can see no reason why you should not combine all three. I don't think this detracts in any way from the subjects in question as long as all the main points are covered. Training for supervisors and a briefing for all staff is a good idea when introducing such a policy. Good luck Heather
Admin  
#5 Posted : 17 May 2005 15:21:00(UTC)
Rank: Guest
Admin

Posted By Robin B Have replied directly Robin
Admin  
#6 Posted : 17 May 2005 19:48:00(UTC)
Rank: Guest
Admin

Posted By Rob Malcolm Thanks to everyone for the immediate responses. I'm on a mission now so I'm off to write a brief outline of the policy. Any tips on the wording of it would be greatly welcomed. Rob
Admin  
#7 Posted : 18 May 2005 09:02:00(UTC)
Rank: Guest
Admin

Posted By Kieran J Duignan Rob From your question and your summary of your decision, it appears that your own behaviour may actually mirror the faults of directors you criticise. You report that the m.d. (and earlier the Ops D) decline to find common ground with you; now it appears from your own statements that you are focusing on a 'policy' in which they have little or no interest. From your accounts, the root issues concern behaviour of managers and staff, and decisions about how to allocate resources to influence them to behave more productively and profitably as well as more intelligently. There is little, if any, evidence that a policy on Dignity and Respect is likely to have this effect in a context where the m.d. has indicated that he doesn't wish to get to grips with the issues. In the absence of a H R professional, you may have scope to exercise discretion to take effective initiatives; I have worked with an Occupational Health doctor (now Head of Civiilan Medicine in the MoD) who had considerable impact in an organisation employing 10,000 despite recurrent undermining by his own line manager (Director of Personnel). He concentrated on individual and group communications rather than on policy statements which at best would have had no impact and could have been misquoted as criticism. I'm writing this not to discourage you - it is certainly very difficult to make progress in H & S without director-level support - but to encourage you to chose simple, radical measures for influencing some line managers whom you may be able to help, and thereby enlist their active support.
Admin  
#8 Posted : 18 May 2005 09:21:00(UTC)
Rank: Guest
Admin

Posted By David J Jones Rob, Have e-mailed you directly. Regards David
Admin  
#9 Posted : 18 May 2005 10:26:00(UTC)
Rank: Guest
Admin

Posted By J Knight Hi Rob, We have used the HSE's assessment tools in one of our workplaces (version 1 as I prefer it), and we have written our workplace wellbeing (aka stress) policy around them. In addition to all the other positive responses about the need to tackle stress, I can also add that running the tools helped us to identify weaknesses in the management structure in the workplace in question and we expect that as well as helping us to improve working conditions it should also help improve the efficiency of the site. All in all it has been a very positive and helpful exercise. We also have seperate bullying, harrassment and wellbeing policies, mainly because the first two are seen as 'pure' hr while wellbeing, as a crossover, fell into my domain, John
Admin  
#10 Posted : 18 May 2005 20:55:00(UTC)
Rank: Guest
Admin

Posted By Rob Malcolm Hell, now I am confused. On the one hand I fully understand what Kieran is saying to me but then on the other hand....... EH! I thought the idea of a policy gave clear guidance to everyone concerned and affords protection to the man at the top. I have had numerous people send me copys of their policy on Violence/stress/harassment/bullying etc. Shouldn't I be doing the same? forever in a quandary Rob
Admin  
#11 Posted : 18 May 2005 21:08:00(UTC)
Rank: Guest
Admin

Posted By Kieran J Duignan ..... to the extent that the m.d. has shown he is interested in what you write, he is open to 'respecting' it. You've already indicated how lacking in understanding and commitment he is at present. If you think that paperwork is likely to influence him. the Ops Director and other policymakers more than positive comments from line managers, then it's fine to concentrate your limited resources on paperwork. On the other hand, recall what you reported that the Ops Directoralready told you about their perceptions of your behaviour they labelled as 'bureaucracy'.
Users browsing this topic
Guest (2)
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.