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Posted By David Macintosh
I’m currently looking for information from any member who has experience in a HSE Management of Change Program (MoC). I would particularly welcome any examples of a MoC program that addressed risk assessment, permanent or temporary changes, corrective action plan, review and inspection, closeout, training, emergency changes and record keeping, roles and responsibilities etc.
All help would be much appreciated.
David
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Posted By Kieran J Duignan
David
The MoC Safety Culture programme I support is derived from Dominic Cooper's 'reciprocal' model of organisational safety.
It includes all the standard processes you outline along with relevant research from social, cognitive and organisational psychology, ergonomics and behavioural safety. Many practice examples of applications too.
He published it in 'Improving Safety Culture', John Wiley, 1996. (As it now costs £146.00 on Amazon.co.uk, you can have a copy of my notes from it, as long as you acknowledge the source).
I've also been involved as an occupational psychologist, counsellor and safety erognomist in a variety of organisational change projects and would be pleased to have a conversation about your concerns if you wish. You can reach me on 020 8654 0808
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Posted By lawrence baldwin
David
The HSE produce some good guidance on this topic here; http://www.hse.gov.uk/pubns/chis7.pdf although aimed at the COMAH industry still has salient pointers for all organisations.
Your depth and levels you want to go will depend on the criticality of the operations you are involved in. Sometimes this topic will be dictated to you by contract such as document approvals before issue or factory acceptance trials before delivery but you may also establish your own mangement systems such as confirmation of verbal instruction forms, safety briefs, pre start talks and tool box talks etc. as part of your management systems. (one of our clients on an audit wanted to see how dynamic change was identifued within our flow chart procedures, this was a useful excercise to see what we had in place RA wise and how we viewed change such as crew changes, document revision changes, plant changes etc which resulted in a redesign of our processes that included identifying feedback loops within our control strategies that pointed to change control.)
I would say everybody goes about change management every day of our working lives without thinking about it particularly operationaly. Planned changes such as plant shut down, manpower re-organisation etc etc are well documented and straight forward to follow without going into depth here. Unplanned dynamic changes are the ones that can be awkward, keep it simple is my way and in implementing such strategies to operations personnel, I revert to the review step of 5 steps to RA when training our guys and point out to them what they are actually doing when carrying out safety briefs, tool box talks, pre-start talks etc as part of change management and point out to them where they are in the feed back loop. This identifies training as a very important aspect into identifying what dynamic change means to our guys and how they are crucial to the plan in what they do everyday of their lives.
This is the current hot topic but we have actually been doing it since the invention of the wheel but only now is it being recognised as a damn good means of communication.
Lawrence
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Posted By Kieran J Duignan
Lawrence makes several v. valid observations, in particular those regarding 'unplanned dynamic change' and reviewing the 5 steps of RA.
There is, however, a very significant omission in the HSE document he refers to (and in his own comments): the profound importance of commitment, at the levels of individuals and of the organisation. Almost every research study into change management highlights this as the critical factor - and yet the safety world sadly fails to analyse why loss of commitment is far, far too easily glossed over.
The constructive alternative is to build into the management of change
a. careful profiling of individual motivation
b. thoughful, well-designed organisational responses to hard data about relevant levels of motivation and commitment.
It's much less expensive to confront shortcomings in motivation than to count the cost afterwards.
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Posted By lawrence baldwin
I totaly endorse Kieran's point, without commitment and cognisance into the process, change will be absorbed without communication and subsequent outcomes will inevitably make headlines.
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