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Posted By Dee
Advice please.
A letter has come in from the transport company we use advising us they are holding our company liable for the cost of repair to damage caused to the offside siderail of one of their vehicles.
The background being as the forklift driver moved into the load he stopped and engaged the tilt on the forklift. The forks tilted back slightly to lift the pallet, as the forks lifted the housing rolled of the side and landed on the ground.
It was found the pallet which the housing was on was not suitable/in good condition and the housing was not chalked, just banded.
Now I am not entirely convinced liability falls with us. Whilst the amount in question is not going to break the bank it is important to us that we set the correct standard.
Are we obliged to state in writing how we expect them transport items to us?? Surely, they must have some responsibility in how the goods are secured, provided, etc.
Would appreciate comments, especially from those who have specific involvement in the transport/haulage industry.
Thanks
Dee
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Posted By Ian Goddard
section 6 of the act: genral duties of the manufacturers and supliers.
it focuses attention on the role of the producer of the products used at work, and includes designers, importers and hirers-out of plant and equipment in the list of those who have duties under it. the section refers to articles and substances for use at work, and require those mentioned to ensure so far as reasonably practicle that articles and substances are safe when being used in the widest sense.
do the transport company put the the article on the pallet and band it?, or do they pick it up from someone else?.
may it is best that you both except the blame and come up with a safe system of work for the articles to be transported.
regards
Ian Goddard
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Posted By Jim Walker
The transport business must be in good shape if they can talk to their clients like this!
Pay the bill.
Next time this carrier arrives make sure the FLT driver takes extra care - even if this means taking 10 times as long to unload the consignment.
Maybe the carrier's driver ought to have site induction before entering the site too.
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Posted By Frank Hallett
Hi Dee
You aren't clear as to who sent the item to your site, and it does matter. If the party with ultimate control over how the item was shipped is your company - then the larger portion of liability will lie with you. However, the transporting company also have duties to ensure safe loads during transit and both you and the transporter when off-loading in so far as you both have any control over the load and how it is accessed.
If the item was packaged & shipped by a 3rd party; the onus will be firmly upon them in conjunction with the transporter for failing to ensure that the load was suitably "packaged" assuming that it was not reasonably practicable for your FLT driver to safely access the load to ensure that it was sufficiently stable for it to be removed from the vehicle.
You don't identify what happened to the housing that fell. Was it damaged? Was it inspected for damage? Has it been put into use without a proper examination?
Up to the point where you could not be expected to know that the load was insecure, you have minimum liability from consequent failure of the dropped housing. But if it fails after you should have had it checked for damage, the liability will certainly be almost all yours!
Good luck Frank Hallett
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Posted By Leighton Willox
Dee
My view is that once your FLT driver has started a lift he has effectively declared the pallet safe to lift. Unfortunately this would mean the liability is yours.
What may be worthwhile for you to do is to check with the original supplier as to how they packaged the housing. There is a chance the haulage company may have had the load repalletised for some reason and if they did then they would have to accept some blame.
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Posted By Robert K Lewis
Dee
My immediate reaction would be to bring your insurers on board if the claim is at all substantial, ie above your excess figure and leave it to the Loss Adjuster to resolve. This will no doubt result in a request for evidential pictures from the carrier of the prior condition of the load bed before it made your drop on the day of the incident. You could follow this line yourself if the value is too low to concern the insurers, (although you still need to inform them of the situation).
It sounds to me as though the self weight of the load is being relied upon to ensure the load is stable, the banding may merely be of a "decorative nature", however as has been noted already your competent FLT driver lifted the load and would be regarded as having decided it was secure.
The net result of this has to be a fairly close review of your FLT driver training and the methods of work they are using. Do the drivers realise that they are empowered to refuse a load? Also do your purchase orders make it clear to carriers that unstable loads will be refused at no cost to yourself?
Bob
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